Posted Oct 3, 2016 on Hotels
First of all, the best thing about the hotel is the staff. From checkin, to housekeeping and everyone, terrific staff. I have stayed here three times now at the Protea at Arcades Shopping Center in Lusaka, Zambia. But I must say, the air conditioning units are so loud you can't sleep. My room was above the Casino entrance, so I heard people coming and going all night. The place overall is just looking worn and even tattered. Chipped furniture, chipped tiles in the bathroom, worn fabric on the furniture, a cracked window pane in my window. The staff is terrific and keeps everything professional and clean, but the physical space is more like a one or two star hotel, and certainly not worthy of the price as there are lovely hotels in the area priced similarly.