Ratings based on 368 Verified Reviews

4.2 out of 5
76% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from miami

Biz trip to Shanghai, NOT to Pocono love shack !

Posted Sep 24, 2017
Pros: Room size, location, quiet
Cons: depends on what you want. If what they had was upgraded and cleaner, it could be okay. It would take alot to make it an international class hotel,
Location: On edge of French Concession which most feel is the nicest, most interesting part of Shanghai.
The rooms are huge. The neighborhood is great, but this is not a business hotel. Despite what listing says, the hotel offers no facilities of its own...no rest., no gym, lobby, etc. Rooms are dark and kinda dusty. Great place for a romantic getaway, but not for meetings. Staff was pleasant but surprisingly inept. Triple charged by card while I was standing right there while supposedly refunding overcharges. Took hours to fix. Also, with very short notice turned off electric including AC from 10 am to 4 pm one day to clean AC system. TV is lame for English channels and internet spotty. If you can handle these quirks, you will probably get a good rate and an okay experience, but otherwise it may just be too funky. Note confirm any facilities that you must have really exist...most do not !!
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

beautiful hotel with wonderful helpful staff

Posted Sep 13, 2017
Pros: everything
Cons: nothing
Location: we were central to everything
we just had 7 days there and will be back next time we go to shanghai. very central to everything many thanks to the staff
4 out of 5
by YOUNG

This traveler left a rating score only Posted Jul 1, 2017 on Hotels
5 out of 5
by A verified traveler

Great place, Great location.

Posted Jun 22, 2017 on Hotels
Location is terrific. Rooms are big and well outfitted. Was the perfect place to have as home base for my short trip to Shanghai.
4 out of 5
by wei chuan

Posted Jun 22, 2017 on Hotels
the location was good with nice small restaurant around. Easy to get around and nice environment. Only complain is the hotwater is not working properly and the room carpet does not feel clean.
4 out of 5
by Vegard

Bit worn, but good standard in general

Posted Jun 19, 2017 on Hotels
Gym: very limited, but functional Service: Nothing to complain about Location: very good for restaurants etc General: A bit worn hotel, but spacious rooms/suites
3 out of 5
by A verified traveler

Posted Jun 13, 2017 on Hotels
Would not consider this a 4.5 star hotel. Amenities not readily available such as an ironing board and iron. Very dark design with limited lighting so it makes it a challenge to find things at night within the room. Towels had a sour smell.
2 out of 5
by Athanasios

Not so Boutique

Posted Jun 12, 2017 on Hotels
The condition of the bathroom was terrible there was 4 by 3 foot moukded cracked ceiling patch from water damage seeping from the leaking aircon disgusting , the was very rude ar check in and generally with questions i had not helpfull at all. I found the key card security at one elevator not working meaning anyone could just come up without a card thats no security at all.
4 out of 5
by Chu Yui

Posted Jun 3, 2017 on Hotels
The room is very spacious, however there was a used cigarette and ash in the toilet.
4 out of 5
by Gloria

This traveler left a rating score only Posted Apr 20, 2017 on Hotels