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Reviews of Cocoon Hotel Belair

4 out of 5
Cocoon Hotel Belair
Buurschter Plage, Bourscheid

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 106 reviews" "
Rating 8 - Good. 56 out of 106 reviews" "
Rating 6 - Okay. 7 out of 106 reviews" "
Rating 4 - Poor. 2 out of 106 reviews" "
Rating 2 - Terrible. 0 out of 106 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and lovely location. Great location for touring the Ardennes.
Stayed 3 nights in Dec 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Away
We stayed in one of the cottages which was modern, clean, and well appointed. The cottage could accommodate 4 people, as there was a double bed in a separate bedroom. The bathroom was modern, and the room came with a spa bath. TV and minibar were included. The staff were friendly, but during our visit were working very hard and appeared short staffed. Breakfast was just ok, again not helped by the number of visitors the weekend we were there. Location is perfect if you want to relax and take easy.
Stayed 2 nights in Oct 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t miss this hotel
Beautiful setting by the river. Great restaurant for breakfast and dinner.
Stayed 1 night in Jun 2019

8/10 Good

Wilhelmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view.
The Hotel is in a nice surroundings and hotel looks nice with good rooms. I'm sure in summer this hotel will be a top location, we were in winter time what was nice and relaxing. The Food in restaurant was very nice however the service in the restaurant was somehow not as friendly as expected. Breakfast was also very good. Parking lot could improve so as the excess road to the hotel.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Overall just amazing
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic location. Rooms overlooked the river and the castle. Dinner, Bed and breakfast is good choice as there are no other restaurants in walking distance. The Jacuzzi bath was a bonus luxury!
Stayed 1 night in May 2018

10/10 Excellent

Jegor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in nice place with great staff
Amazing place to relax and unwind after big city. Staff is very friendly and helpful, views are majestic and it has a lot of hiking paths around. I stopped there for only 1 night during trip through Europe, but I am actually considering visiting this place other time and spending couple a week or two there.
Stayed 1 night in Oct 2017

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were awesome. Recommended local sites to visit and they were right on. Breakfast was very good and rooms were clean. Definitely would stay again.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
We booked this hotel online a few days before we arrived. We wanted to be near Luxembourg but not right in the city. The booking.com ad said it was 6.9miles (10kms) from Luxembourg. In fact it's about 58kms from the city center, so quite a drive. But in the end we were pleased with the location, at the bottom of a deep gorge with a winding river very near the hotels and a majestic old castle bearing down from above (beautiful by day, warmly lit up by night). Our whole experience there was wonderful and highly recommended if you don't mind being so far from the city.
Stayed 1 night in Jul 2017

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
It was summer and they had no AC and no fans. The area was very beautiful and it was convenient to all of Luxembourg and west Germany.
Stayed 2 nights in Jun 2017

4/10 Poor

Mike & Michele, California

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a 4 star rating
My wife and I have been traveling western Europe for two months and we booked only 4 star hotels. The location is very remote with only one castle to visit. All other sites are 50 kms away. The air conditioning is in the hallways, not the rooms. If you open the windows for ventilation, you will get fly's tin your room. Dinner was good but there were fly's in the dining room. The staff was nice, but I would not stay there again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded, relaxing and comfortable stay.
The Cocoon Hotel Belair is a small and comfortable hotel in a secluded spot by a river. A car is necessary to visit as it is down a bumpy, steep and narrow road but well worth the journey. We spent five nights here at the end of July and were really pleased with our choice of hotel. Our room was on the first floor facing the river with a lovely view of the castle but we were rather disappointed that although we had requested a superior room we did not have a balcony. There was a mini bar and easy chairs in the spacious and clean room and a large bathroom with a Jacuzzi bath. The staff were polite and friendly although we often felt that they were difficult to find and service could be slow to attend. We ate in the restaurant on the first night and outside on the patio the last. I preferred the bar menu and it was pleasant being outside enjoying the view. Breakfast was as expected but there was a limited choice of fruit although a small fruit bowl was always available. If you request tea you are presented with a flask of hot water and need to find your tea bags quick! Would definitely recommend and love to return.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip 4 days
Stayed here again and once more, excellent restaurant and service with immaculate rooms. Wifi wasn't up to basic usage I'm afraid.

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Cocoon Belair
Excellent value, with a very good restaurant. Staff were friendly and efficient. The location is picturesque. Free WiFi was a little under-powered and difficult to access at times.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Luxemburg
1 night but could be more. Lovely location, very relaxing - good start to the holiday.

8/10 Good

JOHAN, Muizen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and peaceful location
Nice hotel, good restaurant, good service, next to river, peacefully located in the woods, suitable for business and time off. Was quite warm and room did not have AC.

8/10 Good

James, Jupiter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place in the way back woods.
This is a really neat place. Extra clean, big room, great breakfast included in rate. I stayed one night for business but want to go back and spend a couple days and check out the spa. Imagine northern Vermont.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hotel Buffs

Liked: Cleanliness, staff & service, room comfort
A great place at which to relax.
The hotel would suit couples without children under 10. It is well situated for walking and being quiet by the river. The local countryside is beautiful and is worth seeing by car.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but cancellation policies are harsh
We were booked in for a 3 night stay but had to leave early after 1 night for a family emergency. Hotel wanted to charge full price until Expedia had a word and dropped this to paying for 2 nights. We thought that they could be more compassionate.

8/10 Good

Alan, East Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely peaceful stop over
After a long motorbike journey the drive from the main road was a bit unexpected, steep with some tight bends but this led into a lovely secluded valley. The river Sauer runs through and there are great views up to Bourscheid Castle with a couple of reasonable walks through woodland leading to the Castle. We caught sight of a red squirrel scampering across the path and up a tree. There is a train line running on the opposite side of the river but this didn't disturb us much. Dog friendly which is great! Wish we'd had more time here, so will likely be back.

6/10 Okay

anthony, holland

dat was het
het zal 's zomers leuk zijn.

10/10 Excellent

gini, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location - lovely hotel
Lovely spacious room, we had a superior with a jet bath, we've never been so clean. Food was reasonable, very tasty, although slightly overcooked. Service was slow, but good nonetheless. Quite remote location , but able to walk to train station, about 2 miles on reasonably flat paths. Plenty of walks in the area. By the river, so can be reasonably flat, although plenty of hills also if so inclined. Could hear owls at night.

10/10 Excellent

Robert, Manchester, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A remote and stunning location
Stayed recently as a part of a Motorcycle tour around Europe. This is a really beautiful and very comfortable Hotel in a stunning Mountain location, we only stayed the one night but wished we had more time to enjoy our stay.

10/10 Excellent

RRaj

Liked: Cleanliness, staff & service, room comfort
Perfect place to relax
The location was excellent with serene beauty of nature all around.

6/10 Okay

Verified traveler

Disliked: Room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Cocoon Belair
Pleasant enough hotel but no warmth , welcome or guest recognition given by the manager at the front desk on arrival or departrure

8/10 Good

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eugene
Excellent food and wine in the Hotel restaurant. Except beds everything was good. The Hotel is almost isolated in a valley beside a calm and winding creek, so that I could be relaxed.

8/10 Good

John

Traveled with partner
Liked: Staff & service
De staat van de weg er na toe was uitgesproken slecht.
Stayed 2 nights in Apr 2024

8/10 Good

Laetitia

Stayed 2 nights in Dec 2023

8/10 Good

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi hotelletje waar je tot rust kan komen te midden van de natuur en de stilte. Mooi Cocoon hotelletje.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles super :-)
Stayed 2 nights in Sep 2023

10/10 Excellent

Holger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Idyllisch und abseits gelegen strahlt die Umgebung totale Ruhe aus. Wer Ruhe und Entspannung sucht, ist hier genau richtig. Die Burg Bourscheid in unmittelbarer Nähe, nach Diekirch oder Ettelbruck 20 min mit dem Auto, von einem der beiden Bahnhöfe kostenlos mit der Bahn in 30 min in Luxembourg ... perfekt! Das Personal ist sehr freundlich, das Restaurant wirklich empfehlenswert, ob à la carte oder HP. Die Balkone sind winzig, aber die Terrasse bzw. die Liegemöglichkeiten am Ufer der Sauer entschädigen dafür ...
Stayed 5 nights in Jun 2023

10/10 Excellent

Hans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unieke ligging heerlijk restaurant vriendelijk personeel
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit super et très accueillant
Séjour impeccable, j'adore l'option ne faire nettoyer la chambre et nous planterons un arbre gratuitement L'endroit est super calme et accueillant, le restaurant est très bon
Stayed 2 nights in Feb 2023

8/10 Good

Heanggi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2022

10/10 Excellent

Willem H

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Goed hotel, maar wel verbeterpunten badkamer
Het hotel is zeer mooi ingericht, de badkamer was wel gedateerd en de aansluiting onderaan ontbrak en geen actieve afzuiging waardoor de spiegel beslagen bleef. Het ontbijt was goed, maar de koffiemachine bleef maar problemen geven en gaf geen goede cappuccino maar meer water.
Stayed 2 nights in Apr 2022

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een uitstekend hotel voor cocooning. Wij hadden een cottage en dat is zeker aan te bevelen. De kamer is zeer ruim en de badkamer overdadig qua faciliteiten. De koffie op de kamer is helaas wat minder verzorgd (alleen decaf, om gewone koffie moet je telkens vragen) en het eten is vooral volumineus. Maar het personeel is heel vriendelijk en de kwaliteit van dit hotel is echt goed. Waarschijnlijk scoren ze hoog genoeg voor een herhaalbezoek!
Stayed 3 nights in Jul 2021

8/10 Good

Yvette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel endroit pour qq jours de vacances
Très bon séjour ! Endroit magnifique et propice aux marches sportives ! Prestations de qualité
Stayed 3 nights in May 2021

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Super week-end au cocoon belair, personnel accueillant et agréable, belle chambre et repas délicieux ! Nous reviendrons avec grand plaisir ☺️
Stayed 3 nights in Mar 2021

8/10 Good

Bertrand

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Charlotte, Steenbergen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hele mooie omgeving. Hotel is netjes, ontbijt is goed. Medewerkers vriendelijk, alleen wat weinig waardoor je 's avonds erg lang op je drankje moet wachten. Kamer is schoon als je aankomt, maar tijdens je verblijf niet erg uitgebreid, spulletjes die je gebruikt hebt worden ook niet meer aangevuld. Avondeten is erg duur en niet zoveel keus.
Stayed 3 nights in Aug 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijke locatie
Stayed 1 night in Jul 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in May 2020

8/10 Good

Wilfried

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liegt etwas abgelegen sonst sehr schön
Stayed 1 night in Feb 2020

8/10 Good

Werner

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Marylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Heerlijk verblijf, behalve de matras van het bed was veel te zacht en een beetje doorgelegen. Verder alles tip top in orde.
Stayed 2 nights in Oct 2019