Ratings based on 266 Verified Reviews

3.7 out of 5
80% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Southern California

Close to airport

Posted May 22, 2017
Pros: Helpful staff and location is situated in a quiet area.
Cons: Add air conditions in room.
Location: See above.
The counter staff was friendly. Free shuttle service to and from the airport every half an hour. Although we were advised to request for the service one day in advance, we were able to hop on one ten minutes prior to its departure time because there was room in the shuttle. Luxembourg City is easily accessible by bus. There are quite a few different bus lines at the airport. Bus tickets can be purchased from the ticket machine located right by the bus stop. It takes either coins or paper euros. A $2 euro ticket allows you to travel anywhere within a two-hour period. A $4 euro ticket gives you all day (until 4 am the following day) travel. We explored various parts of the City as well as the country by bus. Bus arrival timetable is posted clearly by each bus stop. Buses, by our experience, were quite punctual.
2 out of 5
by A verified traveler from Ireland

Just okay...

Posted May 7, 2017
I expected a lot better for what I paid for. If u r looking for convenience for ur flight the next day, it's ok but when it comes to comfort & a bit of space, u will be dissappointed... I might think the 2nd time before I stay in this place.
Comment from Hotel Management
May 23, 2017 by Patricia Fleming, Hotel Management
Dear Mrs. O’Shea, Thank you again for sharing your experience regarding your stay at the ibis Luxembourg Airport. We are deeply sorry to read that our rooms didn’t match your expectations, but rooms are corresponding to the standards of the Ibis budget Hotels. Nevertheless we hope to have the possibly to welcome you soon again in Luxembourg.
2 out of 5
by A verified traveler from london

Good location/poor experience

Posted Apr 30, 2017
We requested room service which we had to go down and get. The food was stone cold - I had to ask for it to be reheated he said the plate was hot but wasn't able to touch the food so didn't know if it was hot. Also found two small dark hairs on the clean towels. Brilliant location - did have breakfast buffet but didn't look that appealing/looked limited for the cost.
4 out of 5
Recommended
for Everyone
by A verified traveler from england

walk-able from the airport

Posted Apr 30, 2017
Pros: great restaurant. and very nice buffet breakfast
Cons: rooms a little bit dated and the wall soundproofing could be improved
Location: airport is a 5 minute walk, you can see the hotel from the airport, it's only a 20 minute bus journey to the center of Luxembourg city
hostel reception staff were very helpful they allowed me to check in at 9 in the morning as i arrived early, room was basic but clean and pleasant. right next to a bus stop which take you into town, and the buses are free at the weekend. i stayed as i was there for work and the office was near the hotel, but i had the weekend to myself, i had planned to hire a car to get around but was glad i didn't the buses are reasonably frequent and run pretty much to time
5 out of 5
Recommended
for Everyone
by A verified traveler from Silicon Valley

Decent hotel, next to the airport

Posted Mar 16, 2017
Pros: Food, and the bed and the overall experience.
Cons: Better English skills for the staff. Better service for the shuttle bus between the hotel and the airport.
Location: I just went to the airport where it was easy to catch public transportation to downtown Luxembourg.
Got the deal through Expedia, a fantastic deal combined with round trip airfare from Paris. The hotel was a budget hotel so don't expect the four seasons. However, the restaurant was fantastic, the breakfast and dinner selections were both delicious. The place seems to be well run, though they could use a couple of people with better English skills.
Comment from Hotel Management
May 11, 2017 by Patricia, Hotel Management
Dear Dennis, The whole Ibis Team wants to thank you for your great comment. We are always happy to read feedback like this. We are looking forward to welcome you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome staff.

Posted Feb 21, 2017
Pros: The staff, location and price.
Location: You can walk to it from the airport. I caught a ride to it, but did walk back to the airport in the morning.
I arrived at 11 PM after long journey from Canada with horses. Had booked my room two days prior with Expedia. When I got to the hotel they told me no rooms and no reservation. Turned out their system had crashed the day I booked. After the hotel clerk actually found my reservation on my phone they actually found me a room. Amazing staff.
Comment from Hotel Management
Mar 22, 2017 by Patricia, Hotel Management
Hello, We want to thank you so much for the time you took to write us about your stay at the Ibis Luxembourg Airport. We deeply regret the problems you had during your check in, because of our system was crashing at your reservation, but finally together we find a solution and your pleasant stay could start. Saying that out of bad comes good See you next time in Luxembourg
4 out of 5
by Frank

Location, location, location!

Posted Feb 18, 2017 on Hotels
Good price for a comfortable room close to the airport.
2 out of 5
by brian

Good for the airport

Posted Feb 9, 2017 on Hotels
Room far to hot to be comfortable even with the window open. TV not working, had to wait for a replacement remote, 45 mins. otherwiswe ok and very handy for the Airport
4 out of 5
by brian

Posted Jan 28, 2017 on Hotels
Very friendly and helpful staff, ideal for the Airport
4 out of 5
by Holly

Give Ibis a try!

Posted Jan 27, 2017 on Hotels
Ok, so not the most luxurious of places but did the job. It was clean and the staff were helpful. Free shuttle to Kirchberg is a bonus. Food was reasonably priced, quick and tasty - restaurant has a nice feel to it.