Ratings based on 278 Verified Reviews

4.4 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Great bed

Posted Nov 7, 2016
Pros: Spacious room. Very comfy and spacious bed. Friendly helpful staff.
Cons: Took a while to work out how to get hot water in the shower.
Location: Family visit
4 out of 5
by A verified traveler

Stylish + friendly

Posted Nov 1, 2016 on Hotels
We found the bed not very comfortable due to big bump in middle of bed. I understand memory foam but this wasn't to our liking. We have memory foam ourselves but it's built into mattress, perhaps this is a future plan for the beds?
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2016
Very friendly staff, great breakfast, nice food court inside.
5 out of 5
by A verified traveler

Best Bed in the Business

Posted Sep 22, 2016 on Hotels
What a pleasant stay. Very welcoming and a great staff. Beautiful room and the best bed in the business.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bedfordshire, England

Quiet location at weekends

Posted Sep 22, 2016
Pros: It's location
Cons: The common parts are looking a bit tired
Location: Be prepared for being in the business quarter, close to the European Court and other European institutions.
Parking is seldom a problem at the Sofitel, unlike the nearby Novotel, and the reception staff are courteous, friendly and efficient. The layout of the hotel is charming and airy. We stayed at the hotel overnight en route to Austria and its location is ideal for fast access to the motorway. Although in the business quarter away from the City centre getting into the centre is no problem, either on foot or on the open top sight seeing bus.
4 out of 5
by A verified traveler

Nice hotel near Lux businesses

Posted Sep 2, 2016 on Hotels
overall good hotel, nice restaurant for breakfast and dinner.
4 out of 5
Recommended
for Everyone
by A verified traveler from Medford, OR

Out of the way

Posted Aug 9, 2016 on Orbitz
Pros: Excellent service. Marvelous, although pricy, dinner. Did not opt for the 27 Euro breakfast.
Cons: There are no other options for eating.
Location: Not much.
The hotel is wonderful. There is some confusion, especially with taxi drivers between this hotel and another Sofitel near the station. If you are here as a tourist, it is out of the way. Busses run frequently. The nearest attraction is the museum of modern art. You can walk to the old town.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kent, UK

Posted Aug 8, 2016
Very pleasant stay with excellent staff. Would recommend this hotel.
5 out of 5
by Emma

Great hotel

Posted May 10, 2016 on Hotels
Rooms are a lovely big size and the bed is very comfortable! Overall a great hotel with friendly helpful staff.
5 out of 5
by Kimberley from London

Spacious and comfortable

Posted Feb 23, 2016 on Hotels
Wonderful, helpful, friendly staff and a comfortable, spacious room - with a very comfy bed! Although the located just outside the city, it is a 10 minute bus journey into the city.