Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel in business district

Posted Aug 18, 2015
Pros: Clean, smart, efficient staff Quiet, safe area
Location: Need to use transport to access restaurants but easy and efficient bus service nearby
Easy access from airport and very good links for transport to town centre
Comment from EPC
Aug 19, 2015 by Margaux, EPC
Dear Guest, Thank you very much for choosing SuiteNovotel Luxembourg and for taking time to write this wonderful review on Expedia. We are delighted to read that you had a nice stay with us and that you enjoyed our proximity to public transportation. We look forward to welcoming you back at SuiteNovotel Luxembourg very soon. Warm regards, Margaux, Quality Department
4 out of 5
Recommended
for Families
by A verified traveler

dichtbij de stad

Posted Aug 16, 2015
Pros: vriendelijk, ruime familiekamer, uitgebreid ontbijt.
Location: prettige wandeling ca. 15 minuten naar centrum stadswandeling, winkelen, speelpark voor kinderen met klim-piratenschip.
parkeren onder het hotel wandelen vanaf het hotel naar het centrum prima te doen (over de rode brug)
Comment from Hotel Management
Aug 18, 2015 by Margaux, Hotel Management
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg and for taking time to share your feedback on Expedia. We are happy to learn that you had a nice stay with us, and that you enjoyed our underground parking as well as the location of our hotel. We look forward to welcoming you back at SuiteNovotel Luxembourg in the near future. Best regards, Margaux, Quality Department
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel

Posted Jun 2, 2015
Hotel was nice and modern. However the bed was a little too firm and the WiFi didn't work on our floor which was disappointing.
Comment from Hotel Management
Jun 3, 2015 by Margaux, Hotel Management
Dear Guest, I would like to thank you for choosing SuiteNovotel Luxembourg, and for taking time to post your review on Expedia. I am sorry to read that the WiFi did not work on your floor; please accept my sincerest excuses. I am happy to inform you that we have now changed our Internet provider, and that a better quality high-speed WiFi network is available in the entire hotel. However, I am delighted to learn that you enjoyed our nice and modern hotel. I hope your next stay will be as pleasant as the previous one. Best regards, Margaux, Quality Department
5 out of 5
Recommended
for Families
by Luigino from Krefeld

L. Bieringer

Posted May 26, 2015 on Hotels
Hotel super central, 15 Min Fußweg bis zum Zentrum, ansonsten nur Hochhäuser, künstliche Umgebung aber die Nähe zur Stadt macht es wett. Hotel klasse, Service passt absolut, Zimmer (Suite) sehr schön. Wir waren mit 3 Personen da, absolut ok. Frühstück gut und für Kinder bis 16. Jahre kostenlos. Toller Service. Wir kommen wieder.
Comment from Hotel Management
May 27, 2015 by Margaux, Hotel Management
Dear Luigino, Thank you for choosing SuiteNovotel, and for taking time to share your review with Hotels.com users and with us. We are so happy to read that you enjoyed your Suite and our staff and location! We look forward to welcoming you back with us very soon. Warm regards, Margaux, Quality Department
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 26, 2015 on Hotels
Comment from Hotel Management
Jul 14, 2015 by Margaux, Hotel Management
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg for your stay, and for taking time to rate our hotel 4/5. We look forward to welcoming you back with us very soon. Best regards, Margaux, Quality Department
5 out of 5
Recommended
for Personal Event
by A verified traveler

酒店条件新,但是位置有些偏

Posted May 26, 2015 on Hotels
因为卢森堡比较小, 想着自己还开车就定了这家酒店。 酒店的位置不是特别中心, 前台工作人员告诉我们酒店走到市中心需要25分钟,但是后来想想算了,没有走。 酒店的条件比较好,非常新, 因为是suite, 所以房间特别大, 比来欧洲20多天住的任何一家酒店的房间都大。 而且酒店的洗手间提供的东西也比别家多, 浴室也比较大,花洒水也大,洗澡很爽。 房间很干净, 唯一的遗憾是地面有点黏哒哒,走在上面有点难过。 其他的方面, 比如早饭, 还可以,工作人员很热情,一直忙里忙外加东西。酒店有自己的停车场, 收费停车。
Comment from Hotel Management
May 27, 2015 by Margaux, Hotel Management
Dear Guest, We would like to thank you for choosing SuiteNovotel Luxembourg, and for taking time to share your feedback with Hotels.com users and with us. We are absolutely delighted to learn that you enjoyed your stay with us, especially the friendliness of our staff and the bathroom of your Suite. For your information, you can quickly and easily access to the center of Luxembourg City via car, bus or even bike. We hope you will give us the pleasure of welcoming you again very soon, and that your next visit will be as pleasant as the previous one. Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Couples
by A verified traveler

Posted May 26, 2015 on Hotels
Comment from Hotel Management
Jul 16, 2015 by Margaux, Hotel Management
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg and for taking time to rate our hotel 5/5 on Hotels.com We are delighted to learn that you had an excellent with us, and we hope your next stay will be as pleasant as the previous one. Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Families
by Natalia from Penza/ Aberdeen/ Paris

Family stay in Luxenbourg

Posted May 19, 2015 on Hotels
Nice quite area, within walking distance of the city centre. Friendly staff and a well equipped room, what else can you wish for? Cannot complain about anything.
Comment from Hotel Management
May 20, 2015 by Margaux, Hotel Management
Dear Natalia, We would like to thank you for choosing SuiteNovotel Luxembourg, and for taking time to share this wonderful 5/5 review with Hotels.com users and with us. We are absolutely delighted to read that you had an excellent stay with us, and that you enjoyed your Suite, our staff and location! It is a pleasure to learn that guests are satisfied with our service as it is what we strive for every day. We look forward to the pleasure of welcoming your family and you back at SuiteNovotel Luxembourg very soon! Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Families
by A verified traveler

綺麗なホテル

Posted May 19, 2015 on Hotels
旧市街からは谷を挟んだ外側、新しいビルが立ち並ぶエリアに立っています。私たちは車での訪問だったので問題ありませんでしたが、ホテル周辺はさほど便利なところではないです。建物は新しく部屋も清潔感があり快適なホテルでした。クイーンサイズベッドとソファーベッドで、スーツケースを展開できるスペースもまだあります。
Comment from Hotel Management
May 19, 2015 by Margaux, Hotel Management
Dear Guest, We would like to thank you for choosing SuiteNovotel Luxembourg, and for taking time to share this nice 5/5 review with the Hotels.com users and with us. We are really happy you enjoyed your Suite and the hotel, and we hope your next visit will be as pleasant as the previous one. Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Couples
by christophe

Posted May 18, 2015 on Hotels
Comment from Hotel Management
Jul 16, 2015 by Margaux, Hotel Management
Dear Christophe, Thank you for choosing SuiteNovotel Luxembourg and for taking time to rate our hotel 5/5 on Hotels.com. We are so happy to learn that you had an excellent stay with us, and we hope your next visit will be as pleasant as the previous one. Warm regards, Margaux, Quality Department