Outdoor pool, pool umbrellas, sun loungers

Reviews of Aracan Eatabe Luxor Hotel

4 out of 5
Aracan Eatabe Luxor Hotel
Cornish El Nile Street, Luxor

Reviews

8.2

Very Good

Rating 10 - Excellent. 186 out of 479 reviews" "
Rating 8 - Good. 178 out of 479 reviews" "
Rating 6 - Okay. 69 out of 479 reviews" "
Rating 4 - Poor. 29 out of 479 reviews" "
Rating 2 - Terrible. 17 out of 479 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tuan Minh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, affordable place to stay in Luxor. It’s in within walking distance to the Luxor museum. Only complain is the wifi was really bad, but wasn’t a big deal since I spent most of the time on tours anyway.
Stayed 2 nights in Mar 2024

10/10 Excellent

s

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the service, shopping, spa options and the well taken care of grounds. I did not like that people can smoke everywhere inside though, as smoke really bothers me.
Stayed 3 nights in Mar 2024
Response from Mokhlis KHALIL on Mar 26, 2024
We hope that you enjoyed and wish to see you again soon with lots of your friends.

10/10 Excellent

Adrian Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel itself was ok, somewhat dated 1970's decor, but otherwise clean with good service and great location, in between Karnak and Luxor temples. There is a nice pool area which we took advantage of after sightseeing on hot days. Note that the wi-fi service is terrible -- slow but acceptable in the lobby but really bad in the room. Restaurant was just ok, some good and some bad choices on the menu, without many other dining options in the immediate vicinity.
Stayed 6 nights in Feb 2024

8/10 Good

Maria Joana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good value in a fading upscale property. Facility was clean but it beginning to show the impact of reduced maintenance and reduced reinvestment. Examples: One of the bathroom lights was missing a bulb, the internet has not been updated to cover all of the rooms, the telephone in the room had a broken handset cable, and so on. All of these are minor issues but indicate a bigger issue that will impact the hotel going forward if not corrected. As for the staff, they were VERY helpful and courteous. The security seemed better than many places we saw. Meals in the hotel restaurants were priced comperable to outside businessses. The location is great - right across the street from the riverside walk and very close to the Luxor Temple.
Stayed 4 nights in Feb 2024
Response from Mokhlis KHALIL on Mar 7, 2024
We hope you enjoyed and wish to see you again soon at your lovely second home with lots of your friends. We will work on the negative points.

4/10 Poor

Jhon, Miami

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Upon checking the staff houssain didnt want to acknowledge of out breakfast - we had to ask for it.when we got to the room. The fridge was leaking, phone was not working. Tv batteries were worn and shower was dripping water instead of being a regular shower. If u have a long hair, it will hours for you to wash your hair. And there wasnit heat. We had to ask for extra blanquets
Stayed 3 nights in Feb 2024

6/10 Okay

Mario, Toronto

Liked: Cleanliness, staff & service
Place well located. Slow check in. Wifi spotty in the room. No shower curtain so always a mess after showering. Good breakfast.
Stayed 2 nights in Jan 2024

8/10 Good

Fatma

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a lot of mixed reviews on here, but we absolutely loved it! Staff were so friendly and the Nile view was simply fantastic. Not your typical western 4-star, but filled with character and a beautiful pool area. Would definitely stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Stunning views of the Nile. Staff very welcoming, friendly and helpful. Will return again.
Stayed 7 nights in Dec 2023

10/10 Excellent

Yanina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel in the heart of Luxor East Bank
Great value hotel in a great location - only a short walk to the Luxor Temple, Luxor Museum and Nile River promenade. Our room had a balcony overlooking the Nile and we watched hot air balloons flying over West Bank early one of the mornings. We ordered room service, used laundry service, had drinks at the bar and got a massage. Everything was great! The hotel is a bit outdated but we liked our room with high ceilings. Special shout out to the spa for a great massage experience and to the concierge who organized a private sunset felucca ride for us, highly recommend both! :)
Stayed 2 nights in Dec 2023

6/10 Okay

Maryam

Liked: Property conditions & facilities
Disliked: Staff & service
very weak wifi - the reception staffs are very rude and reluctantly answer or respond.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 8 nights in Nov 2023

8/10 Good

Laura Marino, Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Maybe nutes from the Luxor Museum and Nile
Stayed 3 nights in Nov 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. We got rooms on the river. Beautiful view. A little noisy however. So if you are staying here, bring yourself some earplugs that should solve the problem. The rooms are clean, I'm in the beds and the bed linings are fantastic. The bathroom is large and has a great shower. A little bit on the big side to get in if you have nobility problems. Overall, I loved this place
Stayed 1 night in Nov 2023

6/10 Okay

Carlos

Traveled with partner
Liked: Staff & service, amenities
The staff team was amazing! The restaurant and breakfast was perfect and delicious! The view of the Nile river was wonderful! Only think that was unfortunately bad experience was the taxi that we took close to the hotel! We got robbed and got left in an unknown place! It was scary due to the fact that we were from another country and didn't know anything! My recommendation is do not take any taxi in that area!
Stayed 2 nights in Nov 2023

10/10 Excellent

Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with both Luxor temple and Karnak temple near by. Nice Nile view from balcony. Good dinner option
Stayed 3 nights in Nov 2023

10/10 Excellent

Mariusz

Stayed 1 night in Nov 2023

8/10 Good

Hye Suk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good to stay for short time trip.
Stayed 2 nights in Oct 2023
Response from aly on Nov 5, 2023
Dear Guest.Thank you for taking the time to review our property we are pleased to know that you have enjoyed your stay at our hotel and hope that you can visit us again soon.

8/10 Good

Damany

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was in a good location. Too many people hassled us the moment we stepped foot off the hotel property. Even on the property a member of the hotel staff was very pushy about trying to get us to sign up for a massage.
Stayed 3 nights in Oct 2023
Response from aly on Nov 5, 2023
Dear guest.Thank you for taking the time to review our property we are glad to know that you was happy with the hotel location we will also pass on your feedback to our hotel management to avoid the same issues.

10/10 Excellent

Sandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option with view to the Nile. Walkable distance to/from train station. Best pool of 4 hotels we used in Egypt. Beer is cold at the pool restaurant!
Stayed 1 night in Oct 2023
Response from aly on Nov 5, 2023
Dear Guest.Thank you for taking the time to review our property we are glad to know that you have enjoyed your stay at our hotel and that the hotel location and tha hotel pool was up to your expectations.we thank you for your feedback which is greatly appreciated and hope you can visit us again soon.

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Luxor
Good stay at Eatabe - hotel is centrally located and perfect for a stay in Luxor. Staff are lovely and nothing was too much trouble. We did have a leak in our bathroom but fixed immediately after reporting. The door is good, but I wish that the deserts were a little better and ice cream would have been a nice option to have. We also found here that the bread was very sweet - as it appears to be all over Egypt - too much so for our taste and we ended up adding salt!
Stayed 5 nights in Oct 2023
Response from aly on Nov 5, 2023
Dear guest.Thank you for taking the time to review our property we are glad to know that you have enjoyed your stay at our hotel and that the hotel location was up to your expectations we will also pass on your regards to our hotel staff.We thank you for your feedback which is greatly appreciated and hope you can visit us again soon.

4/10 Poor

Donald

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located between the Luxor, temple and Karnak temple. However, it is completely worn out. The entire facility has been used and abused to the ground as if it was an extremely old rental car that was sold to a taxi company that intern used it until the wheels fell off. That’s pretty get kindly.
Response from aly on Nov 5, 2023
Dear Guest.Thank you for taking the time to review our property.glad to know that you was happy with the hotel location we also thank you for your feedback which is greatly appreciated.

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from enas on Sep 5, 2023
you are welcome at you any time Dear , and wish to visit us and consider aracan eatabe luxor your second home .

10/10 Excellent

Anyi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. Breakfast was super delicious. The only minor problem was that the air conditioner didn’t work very well
Stayed 2 nights in Jun 2023

8/10 Good

Zachery

Liked: Cleanliness, staff & service, room comfort
Great hotel but watch for breakfast price
The Hotel was very clean. We did not feel uncomfortable with the cleanliness at any time. The rooms are dated, but still in very good condition and well-maintained. The pool is great and a big selling feature for this hotel. One of the concierges Wael consistently goes above and beyond, and should be commended for his efforts. By far the best staff member we encountered at this hotel. The location was good and the hotel felt safe. The moment we walked into the hotel, arriving from the airport, before even checking in, a man approached us with pamphlets speaking about the massage services offered at the hotel spa. We politely declined and took his pamphlet and went to check in. Within about an hour of arriving in our room, we get a phone call from this man on our hotel room phone, once again pressuring us to come to the spa for one of the massages. I found this was quite inappropriate to cold-call guests in their room. Over the span of the next four days of our stay, we were approached by this man approximately 10 more times when visiting the lobby and pool area. Every time, there seemed to be some gimmick or discount (but these seemed to change every day). Every time, we politely declined. I found this was very pushy and inappropriate to be taking place within the walls of an established hotel. The breakfast-essentially we were charged 250 each, to later find out the price was 180. Difference refunded but then found out it was actually 150. The restaurant is scamming guests
Stayed 4 nights in Jul 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for me.
Stayed 6 nights in Jul 2023

10/10 Excellent

rosa

Liked: Cleanliness, staff & service
First the location, large big parking,24hs Security and Security control, 24hs room service, 24hs Front desk, Spa facilities. The staff is very friendly and helpful
Stayed 5 nights in May 2023
Response from Ahmed on Jun 2, 2023
Our Dear Guest Thank you for your review and We have great pleasure to escort you always

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For Luxor iys about as good as you can get. I have used this hotel for more than 20 years.
Stayed 7 nights in May 2023
Response from Ahmed on Jun 2, 2023
Our Dear Guest Thank you for your review and We have great pleasure to escort you always

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM - DO NOT BOOK
DO NOT BOOK THIS HOTEL - THEY WILL STEAL YOUR MONEY! I should have read the reviews in this thread, it has happened to different people already. They charge you 2 or 3 times in your cards by telling you that they do not get paid by the booking system so they ask for your card (or another card in my case) to pay (AGAIN!) for the stay. Suffice to day they have been playing dumb since I contacted them to explain the problem - they dont recognize the payments. I didn't think an established "hotel" would do that as well - we experienced a lot of scamming and robbery in Luxor; EVERY person in Luxor is trying to steal from you in one way or another - sadly this hotel does the same. I cannot even advice to stay somewhere else, as all of Luxor seemed to operate in scams and cheating. The only thing I can advise is "DO NOT GO THERE" - or if you must, go with a fully booked and paid Tour so you do not need to deal with this disgusting situation.
Stayed 3 nights in May 2023
Response from walid on May 16, 2023
Dear Mr. David,First of all we would like to confirm that what you mentioned does not happen at all, and your reservation was not paid in advance. The payment method was (Hotel Collect) as stated in your reservation. We have previously received a message from you informing us that your balance was deducted twice, and I confirmed to you that only one deduction was made for the value of your stay as per your reservation and You can check with your bank to verify this.The payment at the hotel is determined by the payment method attached to the reservation, which you choose when making an online booking whether it's paying in advance or paying at the hotel , Your message concerning the payment has been taken care of and we did not hesitate to provide any service after your departure from the hotel, as we were keen to serve you during your stay. These are fixed rules for every employee in the hotel.Thank you for your words which are far from reality, and I kindly request you to review your account with your bank.Thank you very much.

8/10 Good

Geetanjali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Can see sunset from the room. Right opposite the nile. Clean. Decent sized rooms.
Stayed 1 night in May 2023
Response from walid on May 16, 2023
Thanks so much for sharing your experience with us.Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!

8/10 Good

Freeman

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location, close to Luxor Temple with view of Nile River. Decent, convenient and quiet, quality match with its price.
Response from aly on May 6, 2023
Dear Guest.Thank you for the nice review.we are glad to know that you have enjoyed your stay at our property and that the hotel location and the hotel view was up to your standard.Thank you and hope you can visit us again soon.

10/10 Excellent

Viviene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing excellent very nice friendly.property well keep, good job well done
Stayed 1 night in Apr 2023
Response from aly on May 6, 2023
Dear Guest Thank you for the nice review glad to know that you have enjoyed your stay at our property.we will also pass o your regards to our hotel staff.Thank you and hope you can visit us again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and people. Plumbing (showers) could do with an upgrade but apart from that, this hotel is wonderful.
Stayed 6 nights in Mar 2023
Response from aly on May 6, 2023
Dear Guest.Thank you for taking the time to review our property.we are glad to know that you have enjoyed your stay at our hotel.we thank you for your feedback which is greatly appreciated.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and people. The showers could do with updating but everything else is superb.
Stayed 2 nights in Mar 2023
Response from walid on May 16, 2023
Thanks so much for sharing your experience with us. Thank you so much for taking the time to leave us feedback. for shower we assure you that the matter has been taken care We hope to see you again soon!

8/10 Good

sarshar

Traveled with partner
Liked: Cleanliness
Location of the property is very good
Stayed 1 night in Mar 2023
Response from walid on May 16, 2023
Thanks so much for sharing your experience with us. Thank you so much for taking the time to leave us feedback.Is there anything we can do to improve?We hope to see you again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 6 nights in Mar 2023
Response from walid on May 16, 2023
Thanks so much for sharing your experience with us.Thank you so much for taking the time to leave us feedback.We hope to see you again soon!

10/10 Excellent

Michael

Stayed 2 nights in Mar 2023

6/10 Okay

steven

Disliked: Staff & service
So this place is a throwback to the 70’s. The rooms are not bad. The location is perfect. The only thing I’ll say is the staff need some serious training on how to cater to westerners. Especially with alcoholic drinks. Other than that I really don’t have any complaints.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but mixed reviews
Overall a large nice hotel. Friendly staff, great service and great location right across the Nile. Issues we had were with extremely weak shower pressure and beyond horrible wifi. Barely ever connected and required you to re-enter disposable codes relentlessly. It wasn't even a secure connection, so I really don't get it. Also the heat in our room didn't work, but they gave us an amazing portable heater that worked great.
Stayed 2 nights in Jan 2023

4/10 Poor

Santosh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Worst internet connection, Hotel Services are bad, no towels provided and need to remind them contently about sending them.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and the rooms have a nice balcony over looking the Nile. Service was good and the rooms were clean. However the Wi-Fi Is bad other than in the lobby and the listing said a gym was available close by which the hotel said did not exist.
Stayed 4 nights in Dec 2022

8/10 Good

Vlad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean by Egypt standards. Professional staff. Has tour company desk inside, cheaper than most.

4/10 Poor

Ashok

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Behzad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel Good Location
Stayed 4 nights in Dec 2022

8/10 Good

Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Olive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Johnny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at Aracan Eatabe. Have stayed there many times and love it. SO FRIENDLY and helpful. Will not stay anywhere else in Luxor.
Stayed 11 nights in Nov 2022
Response from walid on Nov 23, 2022
Dear Mr.JonnyThank You so much for sharing your feedback about our Hotel . We’re glad to hear that our team’s performance exceeded your expectations .Thank you again , have a great day .

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities
It is true the property is dated. But my room was clean, the ac worked fine, the bathroom had a comfortable tub and i had everything i needed. The location could not have been better. The breakfast was very good. I got the half board but only ate dinner there once. Next time i would only get breakfast there.
Response from walid on Nov 22, 2022
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

2/10 Terrible

Sam

Stayed 3 nights in Sep 2022