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Reviews of Sonesta St George Hotel Luxor

5 out of 5
Sonesta St George Hotel Luxor
Corniche El Nile Street, Luxor

Reviews

8.8

Excellent

Rating 10 - Excellent. 284 out of 467 reviews" "
Rating 8 - Good. 104 out of 467 reviews" "
Rating 6 - Okay. 48 out of 467 reviews" "
Rating 4 - Poor. 20 out of 467 reviews" "
Rating 2 - Terrible. 11 out of 467 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything! I'm telling all my friends and family about this magnificent hotel! My husband and I would love to come back and do a vlog on this gem. We were only in Luxor for a short time. Enjoyed ourselves greatly.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel, CABA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un muy buen hotel en términos de servicios. Además bien ubicado y con un staff impecable. La relación precio calidad es muy buena. Lo recomiendo.
Stayed 3 nights in Apr 2024
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Gracias por compartir tu opinión, Daniel. Nos alegra saber que disfrutaste de tu estancia en nuestro hotel y que quedaste satisfecho con nuestros servicios y ubicación. Apreciamos mucho tu recomendación y esperamos poder recibirte nuevamente en el futuro. Si necesitas algo más, no dudes en contactarnos. ¡Hasta pronto!

10/10 Excellent

Rajeev

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice rooms with very good bathrooms. Staff is very friendly. The hotel pool is very nice and pool side drinks and snacks are awesome. The hotel has a nice large deck that's literally is on Nile river. We enjoyed watching boats go by at dawn and dusk. Sunsets over the river were magical.
Stayed 3 nights in Apr 2024
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Thank you for your fantastic review, Rajeev! We're delighted to hear that you enjoyed your stay with us and found our rooms, bathrooms, and pool to your liking. It's great to know that you appreciated our friendly staff and enjoyed the picturesque views of the Nile river from our deck. We hope to have the pleasure of welcoming you back for another magical sunset experience soon! If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Guest services was exemplary. Catherine went above and beyond to assure that my trip, and stay in Luxor, was both safe and fantastic !
Stayed 2 nights in Mar 2024
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Thank you, Angela, for your fantastic review! We're thrilled to hear that you had an exemplary experience with our guest services team, especially with Catherine. It's wonderful to know that Catherine went above and beyond to ensure your trip and stay in Luxor were safe and fantastic. Providing exceptional service and ensuring the comfort and satisfaction of our guests is our top priority, and we're delighted that we could meet your expectations. We'll be sure to pass along your kind words to Catherine and the rest of our team. If your travels bring you back to Luxor, we'd love to welcome you again for another wonderful stay!

10/10 Excellent

David, Oxnard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The massage was a game changer. Wonderful place!
Stayed 1 night in Mar 2024
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
We're thrilled to hear that you enjoyed the massage and had a wonderful experience at our hotel, David! Thank you for taking the time to share your positive feedback. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

6/10 Okay

Camille

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was outdated, dusty and smelled like smoke. The staff however were very attentive and did their best to make our stay enjoyable.
Stayed 1 night in Feb 2024
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
We're sorry to hear that your experience at our hotel didn't meet your expectations, Camille. We appreciate your feedback about the staff's attentiveness; we strive to provide exceptional service despite any inconveniences. We'll take note of your observations about the condition of the facilities to improve in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great day staff were amazing. We definitely go back.
Stayed 6 nights in Feb 2024
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Thank you, Peter, for your fantastic review! We're thrilled to hear that you had a great day and that our staff made your experience amazing. Providing exceptional service is what we strive for, and we're delighted that we could exceed your expectations. We would be honored to welcome you back for another wonderful stay whenever you're in Luxor. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Excellent

Jeremiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly place to stay
Stayed 2 nights in Feb 2024
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Thank you for sharing your feedback, Jeremiah! We're delighted to hear that you found the hotel to be very clean and friendly during your stay. If you ever plan to visit again or if you need any assistance in the future, don't hesitate to reach out. We're here to help!

10/10 Excellent

Alonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio. Buena comida a precio razonable. Bonitas instalaciones. Sin duda un excelente lugar para alojarse en Luxor
Stayed 1 night in Feb 2024
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
¡Gracias por tu reseña, Alonso! Nos alegra saber que disfrutaste del excelente servicio, la buena comida a precios razonables y las bonitas instalaciones del hotel. Si necesitas ayuda con futuras reservas o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Everyone was amazing, the property could use some updates. Overall a great stay!
Stayed 1 night in Dec 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Dear Patricia,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an enjoyable stay at our property and that our team members contributed to making your experience memorable.We appreciate your valuable feedback regarding updates to the property. Enhancing our facilities and amenities is a continuous process, and we'll certainly take your comments into consideration as we strive to improve our offerings for our guests.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another great stay in the future.

10/10 Excellent

Shalin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Here's a response you could consider:Dear Shalin,Thank you for taking the time to leave us such a wonderful rating! We're thrilled to hear that you had a fantastic experience during your stay with us.If there's anything specific that stood out to you or any feedback you'd like to share, please feel free to let us know. We're always looking for ways to enhance our guests' experiences and would love to hear from you.We hope to have the pleasure of welcoming you back to our hotel in the future!

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very good and helpful. We will recommend it!
Stayed 1 night in Dec 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Dear Pablo,Thank you so much for your glowing review! We're thrilled to hear that you found our staff to be very helpful during your stay. Your recommendation means a lot to us, and we truly appreciate your kind words.We strive to provide exceptional service to all our guests, and it's always rewarding to hear when we've succeeded in making someone's stay memorable.If you ever find yourself back in Luxor, we would be honored to welcome you again as our guest.

10/10 Excellent

Zhao Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest relations is superb and surprised us with a cake. Breakfast is superb and falafel and omelets are must-try.
Stayed 3 nights in Dec 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Dear Zhao Wei,Thank you very much for your excellent review! We are delighted to hear that you enjoyed your stay with us and that our guest relations team was able to provide you with superb service. It's wonderful to know that you appreciated the surprise cake and enjoyed our breakfast offerings, especially the falafel and omelets.Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable experience in the future.

2/10 Terrible

Humaira, Dallas

Stayed 2 nights in Dec 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Dear Humaira,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations during your recent stay.We would appreciate the opportunity to learn more about your specific concerns so that we can address them and improve our services for future guests. If you could provide additional details about your experience, it would be very helpful for us.Please feel free to reach out to our guest relations team directly at [contact information] to discuss your feedback further.Thank you for bringing this to our attention, and we hope to have the chance to welcome you back in the future and provide you with a much-improved experience.

8/10 Good

MASAAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the Nile from the balcony was wonderful.
Stayed 1 night in Dec 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Dear Masaaki,Thank you for choosing to stay with us and for taking the time to leave a review. We're delighted to hear that you enjoyed the wonderful view of the Nile from your balcony during your stay.We strive to provide our guests with memorable experiences, and we're pleased to know that the view added to your enjoyment.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back for another pleasant stay in the future.

8/10 Good

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, Great location
Very nice hotel in a great location and super helpful desk staff. I stayed here in 2022 and had a great experience all around. During this stay it felt like the service in the restaurants slipped down and the quality of the food did not seem to bas as good as previous years stay. Cleaning staff was still great.
Stayed 8 nights in Nov 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Thank you for your review, Terry. We're glad to hear that you found the hotel to be in a great location and that the desk staff were super helpful. We apologize for any decline in service and food quality you experienced compared to your previous stay. Your feedback will be shared with the hotel management to ensure improvements are made. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Good

afia k.

Traveled with partner
Liked: Cleanliness, staff & service
Despite the property being dated, the service was outstanding.
Stayed 1 night in Dec 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 18, 2024
Dear Afia K.,Thank you for sharing your feedback with us. We're glad to hear that you found our service to be outstanding during your stay, despite the property being dated.Ensuring excellent service is a priority for us, and we appreciate your acknowledgment of our efforts. We continuously strive to enhance our guests' experiences, and your comments are valuable to us in this regard.If you have any further feedback or if there's anything specific we can do to improve, please feel free to let us know. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Ovul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the extra large king bed. Room was specious. Excellent breakfast. Great pool area. Staff was wonderful.
Stayed 8 nights in Nov 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 18, 2024
Dear Ovul,Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you enjoyed your stay with us, particularly the extra large king bed, spacious room, excellent breakfast, and great pool area.Our team works hard to ensure that every guest has a memorable experience, and we're pleased to know that our staff made a positive impression on you. Your kind words are greatly appreciated and will be shared with the team.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Bassam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
was so good and nice to stay there for two nights nothing bothered me to be honest and special thanks for Ms cathrene
Stayed 2 nights in Nov 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Here's a suggested response:Dear Bassam,Thank you very much for your wonderful review and perfect rating! We are thrilled to hear that you had an amazing stay with us and that nothing bothered you during your time here.We greatly appreciate your recognition of Ms. Catherine's exceptional service. We will make sure to pass on your special thanks to her.It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Thinh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfort hotel overlooking Nile river. Excellent service and buffet breakfast. Nardine is the best staff.
Stayed 3 nights in Nov 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Thank you, Thinh, for your excellent review! We're delighted to hear that you had a clean and comfortable stay overlooking the Nile river. Providing excellent service and a delicious buffet breakfast are top priorities for us, and we're thrilled that we could meet your expectations. Nardine will be thrilled to hear that she stood out as the best staff member during your stay. We'll be sure to pass along your kind words to her and the rest of our team. If you're ever back in Luxor, we'd love to welcome you for another wonderful stay!

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Thank you for your review, Ken! We're delighted to hear that you had an excellent experience with us. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in Luxor. While I booked a nonsmoking room, was placed into smoking room. Issue was handled effectively by guest relations staff..thank you Mavey and you more than made up for the initial issue. Nile river view rooms are wonderful. This is a full service hotel with everything you want and need. It has a Nile dock which our guide used to get us to the west bank to save driving time. Pool/Sun complex is expensive, comfortable, and well equipped with endless beach chairs. Highly recommended to make this your base for touring Luxor.
Stayed 2 nights in Nov 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 17, 2024
Dear Gary,Thank you for choosing to stay at our hotel and for sharing your feedback with us! We're thrilled to hear that you had a wonderful experience overall.We sincerely apologize for the initial issue with your room assignment but are delighted to hear that our guest relations staff, particularly Mavey, was able to effectively resolve the issue and ensure that you had a comfortable stay. Your kind words will be passed along to Mavey and the rest of our team.It's fantastic to know that you enjoyed the Nile river view rooms and found them wonderful. We're also glad that you found our hotel to be full-service, with everything you wanted and needed for a great stay. Additionally, we're pleased that you found our Nile dock convenient for exploring the west bank and that you enjoyed our pool and sun complex.Thank you for recommending us as a base for touring Luxor. We truly appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Maya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, staff was very pleasant and the food was really good also
Response from Sonesta St. Geroge Hotel Luxor on Apr 18, 2024
Dear Maya,Thank you for choosing to stay with us and for taking the time to leave such a wonderful review. We're thrilled to hear that you found our hotel very nice, our staff very pleasant, and that you enjoyed the food during your stay.Our team takes great pride in providing exceptional service, and it's always rewarding to receive positive feedback from our valued guests like you. We will be sure to share your kind words with our entire team.We look forward to welcoming you back for another memorable stay with us in the future.

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel!!!! Clean, good food, shops, guest services, easy to walk around, great view. Its a must stay, you wont be disappointed. 5 star hotel all around.
Stayed 1 night in Nov 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 18, 2024
Thank you so much for your glowing review, Jason! We're thrilled to hear that you had such an amazing experience during your stay with us. Providing clean accommodations, delicious food, and exceptional guest services are our top priorities, and we're delighted that we were able to meet and exceed your expectations. We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future!

8/10 Good

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good. But the rooms and the property in general smell too much to cigarette. The staff at the reception weren't kind.
Stayed 3 nights in Nov 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 18, 2024
Thank you for taking the time to share your feedback, Geraldine. We're glad to hear that you found your overall experience to be good. However, we apologize for any inconvenience caused by the smell of cigarette smoke in the rooms and throughout the property. We take all guest concerns seriously and will address this issue promptly to ensure a more pleasant environment for all our guests. Additionally, we apologize if the reception staff did not meet your expectations in terms of kindness. We will use your feedback to improve our services and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 Okay

Graham

Stayed 1 night in Oct 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 18, 2024
Dear Graham,Thank you for your review. We appreciate your feedback, as it helps us to continually improve our services and facilities. If you have any specific comments or suggestions on how we can enhance your experience in the future, please feel free to share them with us. We hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very relaxing and enjoyable stay. So much so that i already booked a few more nights. All staff were kind, courteous and very helpful.
Response from Sonesta St. Geroge Hotel Luxor on Apr 18, 2024
Dear Tracy,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that your stay was relaxing and enjoyable, and it means a lot to us that you have already booked additional nights with us.Your kind words about our staff's kindness, courtesy, and helpfulness are truly appreciated. Providing excellent service is our top priority, and we are delighted that we were able to exceed your expectations.We look forward to welcoming you back for your upcoming stay, and we are committed to ensuring that each visit with us is just as wonderful as the last.

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and accommodating
Stayed 2 nights in Oct 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 18, 2024
Dear Todd,Thank you for taking the time to leave us a 5-star review on Expedia. We are delighted to hear that you had a pleasant experience during your stay with us and that our staff were able to accommodate your needs.Providing exceptional service is our top priority, and we are pleased to know that our team members made your stay enjoyable and comfortable.We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding experience in the future.

10/10 Excellent

Doreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS HOTEL
We loved everything about this hotel: it is central and despite the fact that it can be extremely busy, it is efficient and never chaotic. It is beautiful in every respect and the room was amazing. The view from the breakfast room is to die for. Although there are building renovations close to the pool are, I would not have known about it if I did not actually go there. Wifi is shaky but the hotel is generous in their allocation and responsiveness. I was disappointed by two things though: the dirty table cloths and place-settings so messy in breakfast room (but the food is great) and Italian restaurant (where the food is awful). Still an absolutely superb hotel!
Stayed 1 night in Sep 2023
Response from Hotel Management Team on Oct 19, 2023
Dear valued guest,Thank you for sharing your feedback about your stay at our hotel. We're thrilled to hear that you loved everything about the hotel, from its central location to the beautiful room and amazing views. We appreciate your understanding regarding the building renovations and the efforts to provide good WiFi connectivity.Your feedback about the table cloths and place-settings in the breakfast room and Italian restaurant is valuable, and we will certainly review this with our team to make improvements.We look forward to welcoming you back to our superb hotel on your next visit.Best regards,Hotel Management Team

10/10 Excellent

Flora

Very nice and clean hotel and has very responsible staff.
Stayed 2 nights in Oct 2023
Response from Hotel Management Team on Oct 19, 2023
Dear valued guest,Thank you for your positive feedback about our hotel and staff. We're delighted to hear that you found our hotel very nice and clean, and our staff responsible. Your kind words are appreciated, and we hope to welcome you back for another great stay in the future.Best regards,Hotel Management Team

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very happy and helpful especially Nadine in customer realations If you take the city side you will hear all the noise because the double glazer windows don't seal
Stayed 2 nights in Oct 2023
Response from Hotel Management Team on Oct 19, 2023
Dear valued guest,Thank you for sharing your feedback about your stay. We're delighted to hear that our staff, particularly Nadine in customer relations, were happy and helpful during your visit. We appreciate your feedback about the noise from the city side, and we will consider it for possible improvements. If you have any further comments or suggestions, please feel free to share. We hope to welcome you back for another enjoyable stay in the future.Best regards,Hotel Management Team

8/10 Good

DEREK

Stayed 3 nights in Oct 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 18, 2024
Dear Derek,Thank you for taking the time to leave us a review on Hotels.com. We're glad to hear that you had a positive experience during your stay with us. However, we also noticed that there might have been some areas where we could improve, as reflected in your score.Your feedback is valuable to us, and we would love to hear more about your experience and any suggestions you may have for us to enhance our services. Our goal is to ensure that all of our guests have a comfortable and enjoyable stay, so please feel free to share any specific comments or concerns with us.We appreciate your support and hope to have the opportunity to welcome you back for an even better experience in the future.

8/10 Good

Ronald Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was very nice, Wi-Fi was spotty at best but don’t let that be the deal breaker.
Stayed 1 night in Sep 2023
Response from Hotel Management Team on Oct 19, 2023
Dear valued guest,Thank you for taking the time to share your feedback about your stay. We're pleased to hear that you found our hotel very nice and appreciated the friendly staff. We apologize for any inconveniences you may have experienced with the Wi-Fi. Your comments are valuable, and we'll work to improve this aspect. If you have any further insights or suggestions, please don't hesitate to share them. We hope to welcome you back for another pleasant stay in the future.Best regards,Hotel Management Team

10/10 Excellent

Soumen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay. We got upgrade to prestigious suite and the suite was fabulous. The location is also good. So, overall, fantastic stay.
Stayed 2 nights in Oct 2023
Response from Hotel Management Team on Oct 19, 2023
Dear valued guest,Thank you for sharing your feedback. We are delighted to hear that you had a lovely stay and enjoyed the prestigious suite. Your satisfaction is our priority, and we appreciate your positive comments. If you have any more details or suggestions to provide about your experience, please feel free to share them. We hope to have the pleasure of welcoming you back to the hotel in the future.Best regards,Hotel Management Team

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities
I have stayed at this hotel a few times now. It is amazing, however on this recent stay building works we’re being carried out by the swimming pool area. It was quite disturbing as we were only there for a couple of days. I would still return for another stay.
Stayed 2 nights in Sep 2023
Response from The Hotel Management Team on Oct 3, 2023
Dear Valued Guest,Thank you for being a loyal guest and for taking the time to leave your feedback. We're glad to hear that you've had amazing stays with us in the past. We apologize for any disturbance caused by the ongoing building works near the swimming pool during your recent visit. Your feedback is valuable to us, and we will certainly take it into consideration as we continue to improve our services.We truly appreciate your understanding, and we look forward to welcoming you back for another enjoyable stay in the future. If you have any further comments or if there's anything specific you'd like us to address during your next visit, please feel free to let us know.Warm regards,Hotel Management Team

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, perfect experience
The hotel is beautiful, the rooms very spacious, great Nile views, the food is delicious, the staff super friendly, super recommended
Stayed 2 nights in Sep 2023
Response from The Hotel Management Team on Oct 3, 2023
Dear Valued Guest,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you found our hotel beautiful, our rooms spacious, and the Nile views great. It's also delightful to know that you enjoyed our delicious food and experienced friendly service from our staff. Your recommendation means a lot to us!We aim to provide our guests with a memorable stay, and we are pleased that we were able to meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.We look forward to welcoming you back for another fantastic stay in the future.Best regards,Hotel Management Team

8/10 Good

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were great, were able to check us in a day early on the spot. Guest relations desk was very helpful they were able to book for anything we asked! Room was really nice with an excellent shower/tub. Only one pool and it was small but we spent majority of our time exploring Luxor so it worked just fine. Our driver Saad was amazing, he even walked us into town and bought us Koshari 10/10 Id highly reccomend this hotel thank you!!
Stayed 3 nights in Sep 2023
Response from The Hotel Management Team on Oct 3, 2023
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you had a pleasant experience, from your interactions with our front desk staff to the assistance provided by our guest relations desk. It's great to know that you found your room comfortable, with excellent amenities.We appreciate your understanding regarding the pool size and are pleased to hear that you made the most of your time exploring Luxor. Saad's dedication to ensuring you had a memorable experience is commendable, and we will be sure to pass on your kind words to him.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future. If you have any further questions or requests, please don't hesitate to let us know.Best regards,Hotel Management Team

10/10 Excellent

derek alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional friendly staff great rooms
Stayed 14 nights in Sep 2023
Response from The Hotel Management Team on Oct 3, 2023
Dear valued guest,Thank you for your kind words and positive feedback. We are delighted to hear that you had a great experience during your stay at our hotel. Our team works hard to provide a high level of professionalism and friendliness, and it's rewarding to know that their efforts made your stay enjoyable.We appreciate your support, and we look forward to welcoming you back in the future. If you have any further comments or suggestions, please don't hesitate to share them with us.Best regards,The Hotel Management Team

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have stayed at this hotel every year since opening. It is currently undergoing major refurbished. If you can contend with banging, drilling, angle grinders, dust from 0745 to 2200, go stay. There is no peace anywhere even in communal areas
Stayed 14 nights in Sep 2023
Response from The Hotel Management Team on Oct 3, 2023
Dear valued guest,Thank you for your continued loyalty and for choosing our hotel for your stays in Luxor. We greatly appreciate your feedback regarding the ongoing refurbishment work, and we understand the inconveniences that construction noise and dust can cause.We apologize for any disturbances you experienced during your stay due to the refurbishment. We are working diligently to complete the renovations and improve our facilities for our guests. Your patience and understanding are greatly appreciated during this period.If you decide to stay with us again in the future, we recommend reaching out to our reservations team or checking our website for updates on the refurbishment progress and availability of quieter rooms.Once again, thank you for your loyalty, and we hope to provide you with an improved and more comfortable experience in the future.Best regards,The Hotel Management Team

10/10 Excellent

Kamal

Stayed 2 nights in Sep 2023
Response from Sonesta St. Geroge Hotel Luxor on Apr 18, 2024
Dear Kamal,Thank you so much for your perfect score and wonderful review on Hotels.com! We are thrilled to hear that you had such an exceptional experience during your stay with us. Providing outstanding service and ensuring our guests' satisfaction are our top priorities, and we're delighted to know that we met your expectations.Your kind words mean a lot to us, and we truly appreciate your feedback. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic experience in the future!

10/10 Excellent

JOSEFERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
The staff is very helpful and let me do my check out by 100 pm. Really great service
Stayed 3 nights in Sep 2023
Response from The Hotel Management Team on Sep 24, 2023
Dear Valued Guest,Thank you for your positive feedback regarding your recent stay at the Sonesta St. George Hotel. We're delighted to hear that our staff provided you with excellent service and accommodated your request for a late check-out.We strive to make our guests' stays as comfortable and convenient as possible, and it's always rewarding to know when we've succeeded in doing so. If you have any more comments or suggestions, please don't hesitate to share them.We hope to have the pleasure of welcoming you back in the future.Best Regards,Hotel Management Team

10/10 Excellent

Hung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs and services were excellent.
Stayed 2 nights in Sep 2023
Response from The Hotel Management Team on Sep 11, 2023
Dear Valued Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you found our staff and services to be excellent. Providing exceptional service is our top priority, and we are pleased that we were able to meet your expectations.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay in the future.Best regards,Hotel Management Team

10/10 Excellent

Marie, Corvallis

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury at a great price.
Stayed 2 nights in Sep 2023
Response from The Hotel Management Team on Sep 11, 2023
Dear Valued Guest,Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel to be a luxury experience at a great price. Our aim is to provide our guests with exceptional value and comfort, and it's wonderful to know that we met your expectations.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future.Best regards,Hotel Management Team

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was definitely great, looking just like the photos on the publication. Check in and check out were quick and the staff were very friendly. The room had a very sophisticated shower-tub combo with jets. Unfortunately, the one time I tried to use the tub, it started leaking and all the floor got wet. The reservation included buffet breakfast and one complimentary bottle of water per day. In the middle of summer, I would say 2 bottles per person would be ideal. If you are up before the breakfast service starts, there is a continental breakfast service included in the rate which you can order through room service or pick up by the front desk. Room service worked very well. It took some time, but this is warned in the menu, since food is made when ordered. The prices were very reasonable. The singer at the ground floor restaurant was really good!
Stayed 3 nights in Aug 2023
Response from The Hotel Management Team on Sep 11, 2023
Dear Valued Guest,Thank you for taking the time to share your feedback on your recent stay at our hotel. We are pleased to hear that you found our hotel to be great and that our check-in and check-out processes were efficient.We appreciate your comments about the room amenities, and we apologize for any inconvenience you experienced with the tub. We will address this issue to ensure it does not happen in the future.It's good to know that you enjoyed our buffet breakfast and room service. Your feedback about the complimentary water bottles is valuable, and we will take it into consideration to improve our services.We are glad you had a pleasant dining experience at our ground-floor restaurant and enjoyed the live music.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Best regards,Hotel Management Team

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 1 night in Aug 2023
Response from The Hotel Management Team on Sep 4, 2023
Dear Valued Guest,Thank you for your kind words! We're delighted to hear that everything during your stay was amazing. Your satisfaction is our utmost priority, and we look forward to providing you with another amazing experience whenever you choose to visit us again.If you have any specific feedback or requests for your next stay, please don't hesitate to reach out. We're here to ensure your future visits are equally fantastic!Warm Regards,The Hotel Management Team

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from The Hotel Management Team on Sep 4, 2023
Dear Valued Guest,Thank you for your perfect rating! We're thrilled to hear that you had such a fantastic experience during your stay with us. If you have any specific feedback or suggestions for us to make your next visit even better, please feel free to share.We hope to have the pleasure of welcoming you back in the future for another 10 out of 10 experience!Warm Regards,The Hotel Management Team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Hotel Management Team on Sep 4, 2023
Dear Valued Guest,Thank you for your perfect rating! We're thrilled to hear that you had such a fantastic experience during your stay with us. If you have any specific feedback or suggestions for us to make your next visit even better, please feel free to share.We hope to have the pleasure of welcoming you back in the future for another 10 out of 10 experience!Warm Regards,The Hotel Management Team

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfotable
We had a room where we had paid for 3 adults to be in the same room, this doesn't mean you get a bigger room, just that they move / remove some of the chairs and put another bed in. All of the beds are comfortable and the rooms are quite nice.
Stayed 9 nights in Aug 2023
Response from The Hotel Management Team on Aug 21, 2023
Dear valued guest,Thank you for sharing your feedback with us. We appreciate your understanding that having additional guests in a room may not always result in a larger physical space, but we're glad to hear that the beds were comfortable and the rooms were still enjoyable for your stay.Your comfort is important to us, and we're pleased to know that you found the beds to be accommodating. We value your support and hope to have the opportunity to welcome you back for another comfortable and pleasant stay in the future.Best regards,Hotel Management Team

10/10 Excellent

Frances

Liked: Staff & service, amenities, property conditions & facilities
Lovely location. Staff were friendly
Stayed 1 night in Jul 2023
Response from The Hotel Management Team on Jul 26, 2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant experience during your stay at our hotel.Our location, right by the lovely Nile, is indeed a fantastic setting for a memorable stay in Luxor. We are pleased that you enjoyed the surroundings and the beautiful views.Moreover, it warms our hearts to know that our staff made a positive impression on you with their friendly and welcoming demeanor. Providing excellent service and making our guests feel at home is our utmost priority, and we are glad that our team's efforts added to the enjoyment of your stay.We hope you had a wonderful time exploring the wonders of Luxor, and we look forward to having the opportunity to welcome you back in the future for another enjoyable experience.Once again, thank you for choosing our hotel, and we wish you all the best in your future travels.Best regards,The Hotel Management Team

10/10 Excellent

Bonnie

Excellent service
Stayed 2 nights in Jul 2023
Response from The Hotel Management Team on Jul 26, 2023
Dear Valued Guest,Thank you for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you had an excellent stay and received excellent service during your time at our hotel.Our dedicated staff takes great pride in providing top-notch service to all our guests, and it is truly rewarding to know that their efforts made a positive impact on your stay. Your satisfaction is our ultimate goal, and we are delighted that we could meet your expectations.We appreciate your support and recommendation, and we hope to have the pleasure of welcoming you back to our hotel in the future for another outstanding experience.If there is anything else we can assist you with, please do not hesitate to let us know. Your comfort and satisfaction are of utmost importance to us.Once again, thank you for choosing to stay with us, and we look forward to seeing you again soon.Best regards,The Hotel Management Team