The team at our Red Roof Inn Madison Heights, VA would like to thank you for sharing your feedback with us, Kathryn. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our friendly and helpful staff making your stay enjoyable delighted us.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

Dear Jay,Thank you for your review following your stay at Red Roof Inn Madison Heights, VA. I am thrilled that you found our staff to be accommodating. However, you stated that the lack of breakfast and the static distortion of the TV dampened your stay, which was saddening to read. However, I am not seeing where it is advertised that our hotel offers breakfast services. We do offer complimentary coffeehouse-style coffee and tea in the lobby area. Nevertheless, your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Frank,Thank you for telling us about your recent visit at RED ROOF INN MADISON HEIGHTS VA. I was happy to read you had that a great stay and you were fond of our excellent staff. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear Karl,Thank you for taking the time to write a review of your stay at the RED ROOF INN MADISON HEIGHTS VA. I am happy you were pleased with our staff, especially Andrea, who was an absolute joy and made your stay enjoyable. I will be sharing your kind remarks with the rest of the team. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Richard,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MADISON HEIGHTS VA. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that your visit with us was convenient. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Cassandra,We are disappointed to hear your recent stay at the Red Roof Inn Madison Heights, VA did not meet your full expectations, prompting your 1/5 score. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Hayden. The staff and I at the Red Roof Inn Madison Heights, VA appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, George. The staff and I at the Red Roof Inn Madison Heights, VA appreciate your 4/5 score following your stay. However, you indicated that the lack of breakfast dampened your stay. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello George, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Madison Heights, VA. I'm thrilled to read that you were pleased with the value to price ratio, prompting your 4/5 rating. However, I'm saddened to see that the upkeep of the property was not to your liking. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Daniel,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MADISON HEIGHTS VA. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof it's great to know that the room was nice, the staff was friendly and easy to work with. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Lemar,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MADISON HEIGHTS VA. At Red Roof we are disheartened to read that you were unsatisfied with very strange persons within the surroundings during your visit with us. This will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Mary,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MADISON HEIGHTS VA. I'm so glad we earned your 4/5 score. Here at Red Roof we are happy to know that you made us your choice of stay. However, as it relates to your comment of an abandoned pool in the yard, this will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Huken, The staff at the Red Roof Inn Madison Heights, VA and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Deborah, We appreciate your review following your recent experience at the Red Roof Inn Madison Heights, VA strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the cleanliness of the room and the friendliness of our staff. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

Hello Steve,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MADISON HEIGHTS VA and I appreciate your 5/5 score following your stay. I am happy to read that you found our staff to be wonderful. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Thank you for sharing your 5/5 rating with us, Steve. Our staff at the Red Roof Inn Madison Heights, VA was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Hello Jessica,It was great to read of your kind remarks after your recent stay with us at the RED ROOF INN MADISON HEIGHTS VA. You mentioned our nice and quiet hotel and our very friendly staff who made you feel like family. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Red Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, William. The team at our Red Roof Inn Madison Heights, VA was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that your stay was comfortable and your room was quiet, it was displeasing to read that this was the impression left with you. You stated that the loose entry door and the old building appearance, along with your other concerns hindered your stay. As such, your feedback has been shared with the property as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best in your future travels.Best wishes,Red Roof Management

Thank you for sharing your 10/10 rating with us, Gregg. Our staff at the Red Roof Inn Madison Heights, VA was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Hello Tavon, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN MADISON HEIGHTS VA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Bryan,The staff at the Red Roof Inn Madison Heights, VA and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Megan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MADISON HEIGHTS VA and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

Hello Michaud,Thank you for telling us about your recent visit to RED ROOF INN MADISON HEIGHTS VA. We are extremely sorry you had a less than desirable experience due to your staff encounter described. I am grateful for the feedback you provided so we are able to continually improve our hotel.Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello James,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MADISON HEIGHTS VA and I welcome your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Dear Jeannine,Thank you for telling us about your recent visit to RED ROOF INN MADISON HEIGHTS VA. We are sorry you had a less than satisfactory experience due to the uncleanliness of the walls in the bathroom and the foul odor mentioned. I am grateful for the feedback you provided so we are able to continually improve our hotel.I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. With thanks,LintonRed Roof ManagementRediresponse Specialist

Hi David,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Madison Heights, VA with us. It was so rewarding to see that we earned your 4/5 score with our nice remodel. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Dear Anthony,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MADISON HEIGHTS VA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff to be friendly, rooms to be spacious and clean and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hi Jesse,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Madison Heights, VA with us. It was so rewarding to see that we earned your perfect score with our quietness. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Hello Laura,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Madison Heights, VA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

Hello Brian,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Madison Heights, VA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

Hello Christine,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Madison Heights, VA. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Abigail RediResponse Specialist

Hi Alcides,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Madison Heights, VA with us. It was so rewarding to see that we earned your 5/5 score with our nice and helpful front desk staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your perfect rating with us, Caireen. Our staff at the Red Roof Inn Madison Heights, VA was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Madison Heights, VA, Maria. I am sorry that your experience did not meet your expectations. You stated that the poor cleanliness and the unfavorable odor described hindered your stay. As it pertains to the listed insects, we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your feedback with us, Lyudmila. The team at the Red Roof Inn Madison Heights, VA appreciated your 3/5 score. However, you stated that the lack of housekeeping hindered your stay. In the future, please feel free to request housekeeping to see how best it can be accommodated.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

Hello Mark, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MADISON HEIGHTS VA and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Kevin,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN MADISON HEIGHTS VA. It's good to know that you were pleased with your room. However, regarding your comment of the strong smell of cleaning chemicals, the outside building looking overwhelming and any other concerns mentioned. These will be taken into consideration to improve experiences with us. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Marc, The staff at the Red Roof Inn Madison Heights, VA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Dear Paul, Thank you for providing us with details about your stay at the Red Roof Inn Madison Heights, VA. I’m thrilled to read your kind words about our helpful staff. Please accept our most sincere apologies for the concerns you described regarding leaky ceiling and up keep of property. We strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Chirell Rediresponse Specialist

I appreciate your comments regarding our cleanliness and the quietness following your recent stay at the Red Roof Inn Madison Heights, VA, Allyson. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist

Hello Daniel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MADISON HEIGHTS VA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management

Dear Heather,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MADISON HEIGHTS VA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff, spacious room and convenient location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the futureSincerely,Dannielle Red Roof Management

Hello Natalie, Thank you for taking a moment to complete our survey. At the Red Roof Inn Madison Heights, VA we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Mark, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Madison Heights, VA and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Franklin,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN MADISON HEIGHTS VA and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Tacarra,I appreciate you sharing your feedback following your stay at the RED ROOF INN MADISON HEIGHTS VA. It's great to hear that you found our check-in to be easy, our front desk staff to be very nice, and all the other kind remarks highlighted. However, I was saddened to read that your experience did not meet your expectations due to the faulty Tv and the situation you described regarding the smoke detector, the insects you reported, lack of the toiletry you mentioned, and the other highlighted concerns. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Tim,Thank you for telling us about your recent visit at the Red Roof Inn Madison Heights, VA. It's rewarding to read that our top notch staff improved your experience. I was saddened to read the upkeep of our hotel did not aligned with your preference. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you for sharing your concerns and I wish you all the best in your future travels.Regards,LintonRediresponse Specialist

Hello Melissa,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Madison Heights, VA. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist