Well I arrived in around 10pm they said the hotel had been sold days before and I had never been contacted whatsoever though I had a reservation months in advance. The man behind the counter said he couldn't even log in to the system to find any reservation but the "hotel" was completely booked. So I wound up sleeping in my car that night in a sketchy parking lot. First time using hotels.com and found myself totally svrewed. Thanks for reading, Robert G.