Ratings based on 538 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Stuart Fl.

nice hotel great price

Posted Aug 17, 2017
the staff is awesome all ways fast check-in friendly felt like family. stayed there 3 or 4 times a year always the same GREAT.
4 out of 5
Recommended
for Everyone
by A verified traveler from winston_salem nc

Posted Aug 17, 2017
Cons: the bath rooms could do with a through cleaning of shower door an track seals. Shower door glass
This was an evening to visit daughter and grand kids. Early departure on Sunday so did not use facilities offered but looked inviting. fFriendly staff, will look at Fairfield Inn again
5 out of 5
Recommended
for Everyone
by A verified traveler from K

One night stay

Posted Jun 29, 2017
Very clean and comfortable. Very good location from the university. Ask for a room on the 4th floor for a beautiful view
Comment from Hotel Management
Jul 7, 2017 by Becky | General Manager, Hotel Management
Thank you for your feedback! We are glad you enjoyed the view as much as we do. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted May 19, 2017 on Hotels
Comment from Hotel Management
May 26, 2017 by Becky, Hotel Management
Thank you for your rating!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Highly recommended.

Posted May 16, 2017
Pros: Location, cleanliness, indoor pool and firepit was awesome, free breakfast as well. Great stay.
Cons: Wish there was a restaurant/bar.
Location: shopping, restaurants.
What a great hotel. Very clean. Friendly staff. Spacious rooms. I will stay again.
Comment from Hotel Management
May 19, 2017 by Becky | General Manager, Hotel Management
Thank you for your feedback! We are happy to hear that you enjoyed our pool and fire pit on the patio. It's a great place to hang out. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from NH

Great, friendly and professional service.

Posted May 15, 2017
Pros: Everything!
Location: We are close to everything there especially Liberty University campus.
Our daughter attends Liberty University so we like to stay here when we drop her off and pick her up. We are from NH so it is so wonderful to be able to rest at this great hotel when we arrive tired from our long trip. It is very clean and comfortable! The hotel staff is wonderful. We highly recommend it.
Comment from Hotel Management
May 19, 2017 by Becky | General Manager, Hotel Management
Thank you for sharing your experience. We appreciate your compliments and look forward to seeing you again soon!
4 out of 5
by Thom

Posted May 11, 2017 on Hotels
Comment from Hotel Management
May 26, 2017 by Becky, Hotel Management
Thank you for your rating!
5 out of 5
by P. Mark

Completely pleased

Posted May 10, 2017 on Hotels
Have stayed at this location several times. Have never had a poor experience. Always clean. Always welcoming. Incredibly convenient to Liberty University where my son is a student. Only minor hiccup was the WiFi did not play well with my company-issued laptop. iPad connected just fine.
Comment from Hotel Management
May 19, 2017 by Becky, Hotel Management
We're sorry to hear that you had some WiFi issues. We know how important it is to be able to stay connected and we do have a tech support line available for our guests to call. Let us know if you experience trouble on your next visit and we'll be happy to help you get that resolved. We appreciate your feedback on our staff service, location and cleanliness. Thank you so much!
5 out of 5
by Carrie

Quick trip to Liberty!

Posted May 10, 2017 on Hotels
We had an excellent stay! Would definitely recommend this hotel!
Comment from Hotel Management
May 12, 2017 by Becky, Hotel Management
Thanks so much for your feedback and recommendation! We are delighted to learn that you had an excellent stay and hope to see you on a future trip to Lynchburg.
4 out of 5
by A verified traveler

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 7, 2017 by Becky, Hotel Management
Thank you for rating your stay!