Ratings based on 524 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Highly recommended.

Posted May 16, 2017
Pros: Location, cleanliness, indoor pool and firepit was awesome, free breakfast as well. Great stay.
Cons: Wish there was a restaurant/bar.
Location: shopping, restaurants.
What a great hotel. Very clean. Friendly staff. Spacious rooms. I will stay again.
Comment from Hotel Management
May 19, 2017 by Becky | General Manager, Hotel Management
Thank you for your feedback! We are happy to hear that you enjoyed our pool and fire pit on the patio. It's a great place to hang out. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from NH

Great, friendly and professional service.

Posted May 15, 2017
Pros: Everything!
Location: We are close to everything there especially Liberty University campus.
Our daughter attends Liberty University so we like to stay here when we drop her off and pick her up. We are from NH so it is so wonderful to be able to rest at this great hotel when we arrive tired from our long trip. It is very clean and comfortable! The hotel staff is wonderful. We highly recommend it.
Comment from Hotel Management
May 19, 2017 by Becky | General Manager, Hotel Management
Thank you for sharing your experience. We appreciate your compliments and look forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for people of Liberty

Posted Apr 25, 2017
This hotel overlooks the Liberty campus and is very convenient for visiting also very close to the ski slope
Comment from Hotel Management
Apr 25, 2017 by Becky | General Manager, Hotel Management
Thank you for your feedback. We are glad to hear that you enjoyed our location!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Nice Hotel

Posted Apr 19, 2017
Very clean hotel with very friendly staff. xxx xxx xxx xxx xxx xxx xxx xxx xxx
Comment from Hotel Management
Apr 25, 2017 by Becky | General Manager, Hotel Management
Thank you for your feedback regarding our cleanliness and guest service! We appreciate your review.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Exceeded my expectations.

Posted Mar 27, 2017
Very nice hotel close to the Liberty Campus. Can't say enough about the accommodations. Very pleased all around. This is a well run hotel that exceeded my expectations. Would not stay anywhere else when visiting Lynchburg again.
Comment from Hotel Management
Apr 3, 2017 by Becky | General Manager, Hotel Management
Thank you for your feedback! We are delighted that you were pleased with your stay and look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

College visit

Posted Mar 7, 2017
The room was clean. The bed was comfortable. The lady that checked us in was very friendly. Breakfast was really good (omelettes, oatmeal with mix-ins, fresh made waffles, fresh fruit, very good coffee!). We will stay here again
Comment from Hotel Management
Apr 3, 2017 by Becky | General Manager, Hotel Management
That you for your feedback. We are glad you enjoyed our breakfast. I'll be sharing your comments with our entire team to inspire them to continue to provide excellent service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Nice clean and close to campus.

Posted Feb 25, 2017
Convenient to have breakfast available. Nice outdoor space and pool.
Comment from Hotel Management
Apr 12, 2017 by Becky | General Manager, Hotel Management
Thank you for sharing your feedback. We are glad you had an opportunity to enjoy our pool and patio during your visit. We look forward to seeing you on a future visit to Lynchburg!
3 out of 5
by Stephen L

Posted Feb 23, 2017 on Hotels
Poor maid service
Comment from Hotel Management
Apr 12, 2017 by Becky, Hotel Management
Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Lynchburg Liberty University with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your - and our - expectations. Please rest assured that your comments have been shared with the housekeeping team that serviced your room during your stay in an effort to improve our service and cleanliness.
5 out of 5
by Mary

Clean, friendly, consistently great service

Posted Feb 21, 2017 on Hotels
I visit this hotel several times a year for business trips. Always a nice stay, always clean and friendly. They asked me which room I wanted in the entire hotel- very nice! Grab a mountain view if you can. Breakfast is great, warm and lots of selections.
Comment from Hotel Management
Apr 3, 2017 by Becky, Hotel Management
We appreciate your compliments are always happy to hear from our guests! Thanks for choosing to stay with us when you're in town. We look forward to another opportunity to accommodate you soon.
4 out of 5
by A verified traveler

Posted Feb 15, 2017 on Hotels
Comment from Hotel Management
Apr 3, 2017 by Becky, Hotel Management
Thank you for your feedback! We appreciate you staying with us.