Ratings based on 230 Verified Reviews

3.8 out of 5
74% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 13, 2018
Comment from Hotel Management
May 14, 2018 by J.Powell - GM, Hotel Management
Dear Valued Guest, Thank you for your 5 Star Review! I was happy to see you enjoyed your stay with us here at the Quality Inn Lynchburg, Virginia hotel. We strive to supply each guest with a 5 Star Experience and I am happy to see we met our goal for you. I will be sharing your review with my team and we all look forward in your return visit someday, so we may continue to provide you with the 5 Star Experience you deserve. Best Regards, J.Powell General Manager 4342372704
2 out of 5
by A verified traveler

Posted Apr 7, 2018
The hotel feels old and outdated. The rroms are accessed through the outside instead of inside hallways. No elevator. There is no bathroom exhaust fan, the sink faucet lifts up out the counter when turned on. The A/C makes a VERY loud continous noise when on. The TV is old the picture was grey and fuzzy. The sheets had stains on them. The positives are room came wirh microwave fridge and coffee machine and there was hot breakfast. I would not recommend especially for 122 a night.
Comment from Hotel Management
Apr 8, 2018 by Jeff, Hotel Management
Dear Chrissy, Thank you for your review! I apologize you did not enjoy your stay with us, I will be sharing your comments with my team to prevent this from a curing again in the future. I hope one day you will give us the opportunity to better serve you in your future visits to Lynchburg, Virginia. Thank you, J. Powell – GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Surprisingly pleasent

Posted Mar 27, 2018
Evidently the hotel seemed to updated since the last time I was there. It was nice and clean and tidy. Also everything was quiet.
Comment from Hotel Management
Mar 27, 2018 by J.Powell - GM, Hotel Management
Dear Valued Guest, Thank you for your review! I was happy to read you enjoyed you time here at the Quality Inn Lynchburg, VA. We have two major goals for our guest, one is to provide each guest with a home like atmosphere which it just nice to feel like you’re coming home and secondly, we strive to provide each guest with a 5 Star Experience. I will be sharing your kind comments with my team and we all look forward in your next visit, so we can continue to give you the 5 Star Experience you deserve. Thank you, J. Powell - GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2018
Expedia did not send all the reservation over which caused alot of headache
Comment from Hotel Management
Mar 14, 2018 by J.Powell - GM, Hotel Management
Dear Valued Guest, Thank you for your 4 star review! I apologize you had some issues with your reservations and thank you for the higher rating you gave our hotel. We appreciate all of our guest taking the time to give us feedback, because it helps us serve our guest better. We all look forward in your return visit someday, so we may provide you with the 5 Star Experience you deserve. Best Regards, J.Powell - GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2018
Room was very clean. Spent a comfortable night. Very quiet and suitable
Comment from Hotel Management
Mar 14, 2018 by J.Powell - GM, Hotel Management
Dear Valued Guest, Thank you for your 4 star review! I appreciate you taking the time to share your experience while enjoying your stay with us. We have 2 main goals here at Quality Inn Lynchburg. First is to provide each guest with a 5 star experience and secondly to help our guest feel like their coming home feeling safe and comfortable. I will be sharing your kind comments with my team and we all hope you will return sometime, so we can provide you with the 5 Star Experience you deserve. Best Regards, J.Powell. - GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Walking distance to food

Posted Feb 27, 2018
Conveniently located walking distance to Chick-Fil-A! Quiet location.
Comment from Hotel Management
Feb 27, 2018 by J.Powell - GM, Hotel Management
Dear Valued Guest, Thank you for your review! I was excited to read you enjoyed you time here at the Quality Inn Lynchburg, VA. We have two major goals for our guest, one is to provide each guest with a home like atmosphere which it just nice to feel like you’re coming home and secondly, we strive to provide each guest with a 5 Star Experience. I will be sharing your kind comments with my team and we all look forward in your next visit, so we can continue to give you the 5 Star Experience you deserve. Thank you, J. Powell - GM 4342372074
1 out of 5
by A verified traveler from Fairfax, VA

Posted Feb 18, 2018
My son and I woke up with bed bugs all over us. Five days later we were covered in red marks on our bodies. It took another week for our skin to clear up. We immediately checked out and went to another hotel because his baseball tournament still had another day. This was a disappointing experience. Whatever you need to do, please make sure this does not happen to others.
Comment from Hotel Management
Mar 9, 2018 by J.Powell - GM, Hotel Management
Dear Valued Guest, Thank you for your review! I apologize you did not enjoy your stay with us, I will be sharing your comments with my team to prevent this from a curing again in the future. I hope one day you will give us the opportunity to better serve you in your future visits to Lynchburg, Virginia. Thank you, J. Powell – GM
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Feb 4, 2018 on Hotels
Comment from Hotel Management
Feb 21, 2018 by J.Powell - GM, Hotel Management
Dear Valued Guest, Thank you for your review! I was happy to read you enjoyed you time here at the Quality Inn Lynchburg, VA. We have two major goals for our guest, one is to provide each guest with a home like atmosphere which it just nice to feel like you’re coming home and secondly, we strive to provide each guest with a 5 Star Experience. I will be sharing your kind comments with my team and we all look forward in your next visit, so we can try to improve your rating of us from a 4 star to a 5 Star Experience you deserve. Thank you, J. Powell - GM
4 out of 5
by Hoyle

Great convenient safe place

Posted Jan 2, 2018 on Hotels
Trip to visit Liberty Univ and Lynchburg was great!
Comment from Hotel Management
Jan 8, 2018 by J.Powell - GM, Hotel Management
Dear Valued Guest, Thank you for your review! I was excited to read you enjoyed you time here at the Quality Inn Lynchburg, VA. We have two major goals for our guest, one is to provide each guest with a home like atmosphere which it just nice to feel like you’re coming home and secondly, we strive to provide each guest with a 5 Star Experience. I will be sharing your kind comments with my team and we all look forward in your next visit, so we can continue to give you the 5 Star Experience you deserve. Thank you, J. Powell - GM
4 out of 5
by shana

Very nice staff

Posted Dec 19, 2017 on Hotels
Aaron greeted us with a smile, even though we arrived at 1am, and was very helpful with getting us checked in quickly. Excellent customer service!
Comment from Hotel Management
Dec 21, 2017 by Property CHI, Hotel Management
Dear Valued Guest, Thank you for your review! I was excited to read you enjoyed you time here at the Quality Inn Lynchburg, VA. We have two major goals for our guest, one is to provide each guest with a home like atmosphere which it just nice to feel like you’re coming home and secondly, we strive to provide each guest with a 5 Star Experience. I will be sharing your kind comments with Aaron & my team and we all look forward in your next visit, so we can continue to give you the 5 Star Experience you deserve. Thank you, J. Powell - GM