Lobby

Reviews of Super 8 by Wyndham Lynchburg VA

2 out of 5
Super 8 by Wyndham Lynchburg VA
3736 Candlers Mountain Rd, Lynchburg, VA

Reviews

5.4
Rating 10 - Excellent. 101 out of 1001 reviews" "
Rating 8 - Good. 172 out of 1001 reviews" "
Rating 6 - Okay. 235 out of 1001 reviews" "
Rating 4 - Poor. 238 out of 1001 reviews" "
Rating 2 - Terrible. 255 out of 1001 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

James

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Room was comfortable
Stayed 1 night in Mar 2024

2/10 Terrible

Pamela

Business traveler
They made me pay a $100 cash deposit after room paid in full by Expedia. No hair dryer. No shampoo/soap to use in the room. Key card woujd not work properly. Something wrong when your turned on hot water on sink. Microwave not working efficiently where breakfast was served.
Stayed 1 night in Mar 2024

4/10 Poor

Carolyn Sue

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I fully accept that they needed a cash deposit, but I felt it to be insulting. The key card did not work - it took several passes to get into the room every time. I don't know if they need new cards or if the problem was the door, but it needs to be fixed. I got one little pillow and they did not have more. There was no remote for my TV. There was no trap on the sink, so a lost a pendant from my necklace. On the good side, the staff was very nice and they tried to be helpful.
Stayed 1 night in Mar 2024

2/10 Terrible

KARL

Disliked: Amenities, property conditions & facilities
The entire place teaks of pot. My toilet would not flush even with water only unless you plunge it. The shower rod was completely broken and falling into the bathtub. The cabinets and surfaces in the room were gross and unclean. The paint and walls were destroyed and worn out. The room didn’t have a chair or a place to sit. It was over all gross.
Stayed 2 nights in Feb 2024

6/10 Okay

Tamika

Stayed 1 night in Feb 2024

4/10 Poor

Sawyer Josef

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I still have cigarette smell in my hoody from this place. Can't stand the smell of cigs, this whole place smells like them. The staff were very friendly and helpful though. This hotel is awkwardly nasty for being in such a relevant part of Lynchburg next to LU.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Stefano

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property is run down, missing light in the room, door not able to completely close, stain on the carpet, missing light in the bathroom, no laundry bag available, room was not ready down after ten first day, no clean towels after the first day.
Stayed 2 nights in Dec 2023

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Kenneth

Disliked: Staff & service, amenities, property conditions & facilities
The room type(king bed) wasn’t available I was placed in an accessible queen room. My room was on the top floor and the elevator didn’t work. My tv didn’t work properly- another TV had to be brought in. There was no bathroom linen in the room had to ask for it.
Stayed 1 night in Nov 2023

4/10 Poor

Fred

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Elevator out of service, had to walk up 3 floors No cot available for grandson, no phone in room
Stayed 1 night in Nov 2023

4/10 Poor

Jodi

Disliked: Cleanliness, property conditions & facilities, room comfort
Sad hotel is going down hill.
Came to watch the Flames play. The room had noodles on the ceiling, hair dye on the shower curtain, and lamp. Check in-- the lobby was smelling of Marijuana. Stayed here in the past. Always clean. Never again.
Stayed 2 nights in Nov 2023

2/10 Terrible

Jeffery

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful hotel in disrepair. Cockroaches, drug paraphernalia, no blankets, not enough towels, no shampoo, no tissues. So dirty. Great location right next to Liberty. Staff were nice but not always available. Try calling. Its almost impossible to get someone to answer the phone.
Stayed 3 nights in Nov 2023

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Jimmie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room did not have: Phone Hair dryer Iron TV didn't work 😪😪 Gave us (eldery people) room in the 3er floor with no elevator working 😔😔😪😪 It was very disappointing, gave us some credit but that was not the point. Not coming back.
Stayed 2 nights in Nov 2023

4/10 Poor

Kristin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No wash cloths, broken floor in the bathroom, not enough light in bathroom, paint on shower head and shower curtain, busted bath tub, elevator didn’t work, bad smell throughout hotel, toilet seat broke
Stayed 2 nights in Nov 2023

2/10 Terrible

Kelly

Stayed 2 nights in Nov 2023

2/10 Terrible

Glenn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend staying in this hotel! When we arrived, we were given a room on the third floor and told that the elevator was broken. (We later read reviews that had been posted three months prior to our stay mentioning the broken elevator.) The room had a very unpleasant odor. The television did not work and when they came to check it, they said we did not have a cable box so they had to get one for us. Breakfast was less than mediocre. Worst of all, we later discovered bites on our bodies that we are certain were bed bugs!! The best feature of this hotel is its location, within walking distance of Liberty University. But it's not worth the price or the condition of the place to stay there. Will never return.
Stayed 2 nights in Nov 2023

2/10 Terrible

Jemma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place smelled like smoke and wet dogs. The elevator didn't work and my room was on the 3rd floor and I had 50lbs of luggage The key cards didn't work and I had to go back to the front desk to get help. There was a stoned guy on the stairs yelling at me through the joint in his mouth. There were young kids screaming and crying in several rooms along the corridor Once I got into the room it was infested with cockroaches and smelled so bad even though I booked non-smoking. There was a number of broken lightbulbs and a manifest for the tasks needed to be done in the room left on the dresser. I assume the custodial team had forgotten it. On the list for my room were tasks to spray for roaches and for fleas. I checked out immediately. I cannot stress enough how bad this place was. Do not go here.
Stayed 1 night in Nov 2023

2/10 Terrible

George

Stayed 1 night in Nov 2023

2/10 Terrible

Larry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were dirty elevator not working
Stayed 1 night in Oct 2023

6/10 Okay

Robert

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Had to have the key reprogrammed twice before I could enter my room. Once I got access to my room, there were no towels in the room, only a single wash cloth.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cash deposit for damages?!
I was surprised by the condition of the room after such emphasis was placed on providing a $100, "cash preferred" deposit at check-in to cover damages i might cause. The issues noted with in the room include: No security chain/bar on the door. 3 keys provided.. only 1 worked. Significant stains on the floor. NO SMOKE DETECTOR. Bathroom: No TP roll holder No wash clothes No hand towels Stained bathmat. At breakfast the coffee was more grounds than coffee. I was going to spend very little time there for my 2 night stay...mostly just sleeping and showering and that was it, so I didn't think it was worth the cost to go somewhere else. If I'm ever in Lynchburg again, I will not be such a cheap SOB and stay somewhere nicer.
Stayed 2 nights in Oct 2023

6/10 Okay

Brian

Disliked: Cleanliness, property conditions & facilities
Super 8 Is NOT Great
So, at first I felt misled about my room being a "suite" because the "hot tub" turned out to just be a regular bathtub with a shower head. Secondly, there was no hand soap by the sink, nor were there any towels in the bathroom and I had to ask for some at the front desk (the large towel was stained and not very clean). Third, I noticed a bit of mold forming on the ceiling above the shower and it was not a comfortable sight. Lastly, the blanket on my bed had what looked like at least one hole in it that was made by a cigarette burn or something. It was very disappointing and I will not be staying at this motel again.
Stayed 2 nights in Oct 2023

2/10 Terrible

Montrelle

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Tv didn’t work, no iron, noisy
Stayed 1 night in Oct 2023

4/10 Poor

Charlotte

Disliked: Staff & service, property conditions & facilities
Front desk lady was rude and doesn’t know what she’s doing I think her name was Michelle. Told me check in age was 21 when it states 18 when i was able to book before so I guess making up check in ages is ok there. I had to request a refund and it’s overall a pain in the ass.
Stayed 2 nights in Oct 2023

8/10 Good

Joshua, Danville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a night

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Mary

Traveled with family
The bathroom in the lobby had someone’s throw up all over the sink.
Stayed 1 night in Oct 2023

4/10 Poor

Frank

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My wife and I arrived on Friday 10/6 at 3pm, knowing that we would be out all day and only spending our sleeping hours at the hotel. We checked in, dropped our stuff off in the room and didn't even look around much. When we returned to the hotel at 11:30pm, we found that the room had no towels, the bathroom door was broken beyond repair, the toilet was not only leaking at the base, and seat loose, but the toilet itself was not fastened properly, rocking all over the place. There were not even any disposable cups in the room. The GFCI outlet in the bathroom was faulty, and every stitch of furniture was wobbly and unstable. Oh, the clear plastic single bathroom sink handle, pull/push style was broken and when I grabbed it to turn the sink on, the sharp edge of the broken piece cut my finger open. Not a bad cut, but a cut nonetheless. Oh...lastly....the hot "Continental Breakfast" consisted of waffles, that there was no batter for, muffins that were not there, stale corn flakes, and I think 2 small yogurt cups. We were informed that the hotel was FULLY BOOKED as there was some sort of Professional Bowling event going on as well as something at Liberty University. If not for the staff of the hotel being super friendly and the coffee being very good, this hotel would not have any redeemable points to mention. To think that we spent $135 to stay in accommodations that were literally one step above pitching an tent in the woods makes me think I should request a refund.
Stayed 1 night in Oct 2023

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I need a full refund.It was not smoke free and it was very disgusting.
Stayed 1 night in Sep 2023

2/10 Terrible

Buck

Stayed 1 night in Sep 2023

8/10 Good

Willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Tina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff is very nice room is not great
Stayed 2 nights in Sep 2023

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property was in disrepair. Our door was broken, the comforter was stained, we were given 1 towel, the bathroom door was also broken and their were multiple places where paint and trim were missing.
Stayed 1 night in Sep 2023

4/10 Poor

brenda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff members were very nice and the convenience to Liberty U excellent - those are the positives. The place-room are worn, smelly, bathroom door didn’t work, bed spread stained, a property that only commands the price it gets because of its location.
Stayed 1 night in Sep 2023

4/10 Poor

Catherine

Disliked: Cleanliness, property conditions & facilities
Room in horrible condition. No blanket on bed, just thin bedspread with cigarette holes. Toilet and sink faucet in need of repairs.
Stayed 1 night in Sep 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Angelia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Brian, Little River

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty, Room Had oder with Fleas curtain did not cover window. people Lived in many of the Rooms and hallway smelt like marijuana.
Stayed 2 nights in Aug 2023

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to liberty University
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay for location- read reviews.
First thing: the pictures of the hotel (especially the lobby) are not anything like what the previews show. It is basically stripped. - Front desk staff is a mixture of folks that may or may not be there, are working on things, smoking out front or hanging out. -Weed smell is throughout-can't escape it -several windows are missing and you can see it from parking lot -beds are half height and hard- not like pictures in ad -several components of room falling apart, towel racks, hair dryer, -breakfast- not what pictures displayed, very little offered and some guy in shorts came in and stocked the poptarts (he was working front desk and caulking the day earlier) -We ended up not using the 2nd and 3rd day of the reservation, had the front desk check us out and when we tried to get a refund, the person that "Reservations.com" called named Heather said we never even checked in; we had records of staying the first day but she insisted we didn't and refused out claim. -DO NOT STAY THERE.
Stayed 2 nights in Aug 2023

2/10 Terrible

Rebekah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OSHA needs to shut it down
This was easily the worst place my wife and I have stayed. Honestly I don’t know how the health dept hasn’t closed them down, it’s a mess from top to bottom. There were homeless drinking in front of the building, the room smelled horrid, main level toilet was overflowing… the list goes on. We’ll never stay here again, and hope no one else does
Stayed 2 nights in Aug 2023

4/10 Poor

Jack

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Good
This hotel is old and in disrepair. The room smelled wet and the door keys stop working at 7 AM. I stayed here twice because I though the first trip was a fluke but both times I experienced the same frustrations. The staff is polite when you speak with them but were seldom at the desk and often outside talking on their phones and smoking.
Stayed 1 night in Aug 2023

2/10 Terrible

Ronald, Okotoks

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location in conjunction to Liberty University. However, this was my worst experience with a hotel in 30 years of travelling. Room keys never work. 4 day stay (prepaid and couldn't get out of it) and went through 16 entry cards. Toilet seat broken, never fixed while we were there. Took to day 2 to fix TV. Only one towel when we checked in. They require $100 cash deposit which they don't tell you about. Rarely ever anyone at the front desk, usually outside smoking. Breakfast is terrible. Room was dirty. Go somewhere else to stay.
Stayed 4 nights in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
You think it's bad. And you are right.
This motel needs a reboot. The manager is kind, professional, and so much better than this place. They wanted a $100 cash deposit because their other guests were destroying the rooms. They had only one towel for our room. When we asked for more, they told us none were available. We checked in late in the evening, and a bunch of people were smoking weed and cigarettes outside. The room had sticky carpet, screw holes in the bathroom where it looks like a shelf was ripped out of the wall, and my sinuses were under attack. I don't know if there was mold, but it smelled very musty. Read the other reviews. Believe them and don't stay here. You can find cheaper rooms in Lynchburg that are clean with more comfortable surroundings. In the room next to us, a domestic violence incident started at about 2 AM and kept going. I felt unsafe and laid awake trying to decide if it would be better to sleep in the car. I don't blame the staff because they don't have the authority or autonomy to make changes. And the day staff were pretty good.
Stayed 2 nights in Aug 2023

2/10 Terrible

Edie

Stayed 2 nights in Jul 2023

10/10 Excellent

Charles

Stayed 1 night in Jul 2023

6/10 Okay

Ryuichi

Liked: Staff & service
Disliked: Property conditions & facilities
It was a thunder storm and very low internet service. It affected to my work.
Stayed 3 nights in Jul 2023