Ratings based on 1,674 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from OH

Good location

Posted Jun 13, 2018
Pros: Pool area and location to the University
Cons: See above
Location: Downtown area by the River is a great place to go for food and drinks. Many restaurant locations and the Children's Museum is amazing.
The breakfast was an additional $9.95 per day and the only time we had Starbucks coffee in our room was the first night, after that it was only one serving of Folgers. The bed was comfortable enough but the shower/bath was difficult to use and never maintained the correct water temperature. I had a bad knee that needed iced however the little refrigerators did not include a freezer. Thought that was a bit odd, in addition in order to get ice cubes, guests had to go to the front desk and ask for it as there was not an ice machine on each floor. Location was great for our needs.
3 out of 5
Recommended
for Everyone
by A verified traveler

Have stayed here a dozen times

Posted Jun 13, 2018
I have stayed here a dozen times or more and have seen a steady decline in the hotel. My granddaughter loves it and so this is "our" hotel. This last visit was disgusting! I opened the closet door to find the floor hasnt been cleaned in a month along with no dry cleaning bag. The bathroom floor in the corners was filthy so with the rug being so dark I didnt want to take my shoes off. I did not want to change rooms because of my granddaughters excitement. She loves the pool and the noodles are nice to have.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 5, 2018
5 out of 5
Recommended
for Everyone
by A verified traveler from Lynchburg, VA

Very comfortable and close to LU

Posted May 17, 2018
I really enjoyed my one night stay. The bed was very comfortable, the room was spacious with a fridge and microwave. Staff were very friendly. Breakfast is not free. I did not get to use the pool because of my time constraints so I can't comment on that. The hotel lobby is very beautiful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2018
It was a great experience. I would recommend the Kirkley to friends.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cape Cod, MA

Posted Apr 21, 2018
stayed one night during a business trip. hotel staff was friendly and accomdating when asked for a room away from the elevators. the room was clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location, great environment!

Posted Apr 17, 2018
Stayed at this hotel a few times now and it never disappoints. Our room had a small leak but nothing that would keep us from coming back again. Love the environment of the great room!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Nice Vibe

Posted Apr 14, 2018
Second time at hotel. Everything works as it should friendly staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2018
The Great Room provided good drink, food, and relaxing setting.
3 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte

Posted Apr 9, 2018
Air conditioning sounded like a plane engine! It was so loud it kept us up.