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Overview of Hotel Charlemagne

Photo gallery

Lounge
Terrace/Patio
Terrace/Patio
Premium bedding, desk, blackout drapes, soundproofing
Premium bedding, desk, blackout drapes, soundproofing

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationLyon Confluence Shopping Center9 min walk
    Popular LocationConfluence Museum4 min drive
    Popular LocationBellecour Square12 min drive
    AirportLyon (LYS-Saint-Exupery)33 min drive
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  • Triple Room

    Room amenities

    • 183 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
    More detailsTriple Room
  • Standard Double or Twin Room (Courtyard View or City View)

    4.5/5 guest room rating

    Room amenities

    • 183 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More detailsStandard Double or Twin Room (Courtyard View or City View)
  • Superior Double or Twin Room (Courtyard View or City View )

    4.6/5 guest room rating

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More detailsSuperior Double or Twin Room (Courtyard View or City View )

About this area

Lyon

Located in Lyon's Lyon City Centre neighborhood, Hotel Charlemagne is in the city center and near the boardwalk. Textile Museum and Confluence Museum are cultural highlights, and some of the area's notable landmarks include Bellecour Square and Basilica of Notre-Dame de Fourvière. Looking to enjoy an event or a game while in town? See what's happening at Groupama Stadium or Gerland Sports Palace. Spend some time exploring the area's activities, including golfing and outlet shopping.
Visit our Lyon travel guide
Popular Location

What's nearby

  • Lyon Confluence Shopping Center - 9 min walk
  • Confluence Museum - 4 min drive
  • Gallo-Roman Museum (Musee de la Civilization Gallo-Romaine) - 4 min drive
  • Roman Theatres of Fourviere - 5 min drive
  • Bellecour Square - 12 min drive

Getting around

  • Suchet Tram Stop - 2 min walk
  • Lyon Perrache Station - 10 min walk
  • AirportSaint-Exupery Airport (LYS) - 33 min drive

Restaurants

  • La Bibliothèque — 1 min walk
  • Le Mélèze — 1 min walk
  • Le Garde Manger — 3 min walk
  • En Voûte et Moi — 4 min walk
  • Rem's — 5 min walk

About this property

Hotel Charlemagne

4-star Lyon hotel in Lyon City Centre, near Lyon Confluence Shopping Center
A restaurant, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. All 117 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include premium bedding and coffee makers.
Hotel Charlemagne offers 117 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 80-cm LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Discounted parking nearby

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7 AM–10:30 AM on weekends: EUR 8 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center

Outdoors

  • Terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 80-cm LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Sunday and Saturday:
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 40 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: EUR 8 per person (approximately)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Charlemagne Lyon
Charlemagne Lyon
Best Western Hotel Charlemagne
Best Western Hôtel Charlemagne
Hotel Charlemagne Lyon
Hotel Charlemagne Hotel
Hotel Charlemagne Hotel Lyon

Frequently asked questions

Can I cancel my reservation for free at Hotel Charlemagne and receive a full refund?
Yes, Hotel Charlemagne offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Charlemagne cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Charlemagne?
As of Dec 1, 2020, prices found for a 1-night stay for 2 adults at Hotel Charlemagne on Dec 9, 2020 start from $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Charlemagne pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.
How much is parking at Hotel Charlemagne?
This property doesn't offer parking.
What time is check-in at Hotel Charlemagne?
Check-in begins at 2 PM.
What time is check-out at Hotel Charlemagne?
Check-out is at noon.
Where is Hotel Charlemagne located?
Located in Lyon City Centre, this hotel is within a 15-minute walk of Lyon Confluence Shopping Center and Textile Museum. Bellecour Square and Confluence Museum are also within 1 mi (2 km). Suchet Tram Stop is only a 2-minute walk and Sainte-Blandine Tram Stop is 3 minutes.
4.0
Very Good
5 - Excellent
136
4 - Good
242
3 - Okay
69
2 - Poor
26
1 - Terrible
11

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

3/5 Okay

Happy face iconLiked: Property conditions & facilities, room comfort
Tidy all round - no facilities for restaurant or bar due to cv-19 so had to eat up the street.
Stayed 1 night in Jul 2020

2/5 Poor

Traveled with partner
Sad face IconDisliked: Staff & service, property conditions & facilities
We asked for a taxi to be ordered in the morning and they forgot. They were not helpful nor friendly when asking about the city. Pictures seemed deceiving to what the rooms were actually like. Pro seemed to be the location.
Stayed 2 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

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