Amazing and helpful service
Posted Jul 8, 2014 on Hotels
Sadly, our luggage couldn't make to get to Lyon with BA on first night. We had been suffering from this issue from the start of our trip... But the hotel staff were very friendly and helpful with not only this problem but gprovided us a lot of useful information, regarding great restaurants, wifi etc. When our luggage turned up at Lyon airport, they phoned us up to let us know what was going on, and we got a phone call again when they recieved our bag at the hotel. So, we enjoyed Lyon without any worries because of their amazing kindness. Aditionally, this hotel is located in the center of the city. Only 1 minute walk from the nearest station. You can walk to the old town and the new town. Very useful!!