Ratings based on 548 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from MN, USS

Right next to train station and quite

Posted May 28, 2017
Spacious rooms; liked having the EC with small sink separate from shower and larger sink with vanity. Nice breakfast buffet. Helpful, friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Excellent & comfortable hotel

Posted Apr 28, 2017
Lovely hotel - clean and comfortable with nice little touches. Very convenient for Part Dieu station.
Comment from Hotel Management
May 11, 2017 by pc, Hotel Management
Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel. Mon équipe et moi-même sommes très sensibles à vos appréciations, elles nous encouragent à maintenir nos efforts afin que la prestation que nous vous apportons réponde au mieux à vos attentes. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Convenient. Next to train station. Wonderful stay

Posted Mar 12, 2017
Hotel is 5mins away from Lyon Part Dieu train station. Staff are friendly, polite and helpful. Room is spacious and gives a very confortable feel.
Comment from Hotel Management
Mar 15, 2017 by FB, Hotel Management
Dear Guest / travellers, All the team and me want to thank you for your stay in our hotel and to take time to share your opinion on Expedia. It was a real pleasure to welcome you and also to read your gratification! It is really rewarding for us. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Really Fantastic Hotel

Posted Mar 12, 2017
The accommodations were really great. A great value. And the breakfast was really great! Best pancakes, sausages, etc. Only suggestion is that they take a credit card at check in so that bar charges can go conveniently to the room charge.
Comment from Hotel Management
Mar 15, 2017 by FB, Hotel Management
Dear Guest, It was our pleasure hosting you at the Mercure Lyon Centre Gare Part-Dieu. Big thanks for sharing your experience on Expedia as we always do the best to provide the highest quality hotel experience. We really hope to accommodate you on your next trip to Lyon. Best Regards,
3 out of 5
by A verified traveler

Posted Feb 24, 2017
Pros: Nice rooms.
Cons: Customer service on the front desk needs reevaluating.
One member of the front of house staff was rude, uncooperative and wholly unprofessional.
Comment from Hotel Management
Feb 28, 2017 by pc, Hotel Management
Dear Guest, Entire Mercure Lyon Part Dieu Team join to me to say thank you for your positive opinion. I wish we will have the pleasure to welcome you soon. Best Regards,
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to trains

Posted Feb 19, 2017
Hotel is next door to Trains, it was pleasant and clean, beds are uncomfortable, the linens are cheap and uncomfortable. Overall I was disappointed with Lyon the old part of town was typical tourist trap. The rest of the city was ugly and dirty. Would not go back
Comment from Hotel Management
Feb 25, 2017 by pc, Hotel Management
Cher(e) Client(e), Toute l’équipe du Mercure Lyon Part Dieu se joint à moi pour vous remercier de votre commentaire très positif. Nous sommes heureux de constater que notre travail est reconnu et qu’il a contribué tout comme la qualité de nos installations à la réussite de votre séjour. Nous espérons avoir le plaisir de vous accueillir de nouveau pour un futur séjour à Lyon. Cordialement.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2017
Amazing staff and great ammenities. Wish they had a fitness center.
Comment from Hotel Management
Feb 25, 2017 by pc, Hotel Management
Cher(e) Client(e), Toute l’équipe du Mercure Lyon Part Dieu se joint à moi pour vous remercier de votre commentaire très positif. Nous sommes heureux de constater que notre travail est reconnu et qu’il a contribué tout comme la qualité de nos installations à la réussite de votre séjour. Nous espérons avoir le plaisir de vous accueillir de nouveau pour un futur séjour à Lyon. Cordialement.
3 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location for short stay.

Posted Feb 18, 2017
Very well located. 100 m far from the Lyon Part Dieu Station. Friendly Staff
Comment from Hotel Management
Feb 25, 2017 by pc, Hotel Management
Cher(e) Client(e), Toute l’équipe du Mercure Lyon Part Dieu se joint à moi pour vous remercier de votre commentaire très positif. Nous sommes heureux de constater que notre travail est reconnu et qu’il a contribué tout comme la qualité de nos installations à la réussite de votre séjour. Nous espérons avoir le plaisir de vous accueillir de nouveau pour un futur séjour à Lyon. Cordialement.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel close to train station

Posted Feb 9, 2017
Pros: Proximity to train station and metro stops.
Cons: Staff knowledge of gluten intolerance.
Nice place to stay but restaurant staff did not understand "sans gluten".
Comment from Hotel Management
Feb 23, 2017 by pc, Hotel Management
Cher(e) Client(e), Toute l’équipe du Mercure Lyon Part Dieu se joint à moi pour vous remercier de votre commentaire très positif. Nous sommes heureux de constater que notre travail est reconnu et qu’il a contribué tout comme la qualité de nos installations à la réussite de votre séjour. Nous espérons avoir le plaisir de vous accueillir de nouveau pour un futur séjour à Lyon. Cordialement.
4 out of 5
by A verified traveler

Convenient for rail travel , shopping

Posted Nov 29, 2016 on Hotels
Nice clean hotel , friendly staff , close to all amenities needed fora getaway weeked
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Cher voyageur, Je vous remercie d’avoir séjourné au sein de notre hôtel et d’avoir pris le temps de partager votre avis. C’est un immense plaisir pour toute l’équipe de l’Hôtel Mercure Lyon Part Dieu de lire votre satisfaction ! Je suis très heureux de constater que vous avez apprécié l’ensemble de nos prestations. Nous serons ravis de vous accueillir à nouveau lors de votre prochaine venue à Lyon. Cordialement.