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Reviews of Hôtel Victoria Lyon Perrache Confluence

2 out of 5
Hôtel Victoria Lyon Perrache Confluence
3 Rue Delandine, Lyon, Rhone

Reviews

8.4

Very Good

Rating 10 - Excellent. 141 out of 325 reviews" "
Rating 8 - Good. 119 out of 325 reviews" "
Rating 6 - Okay. 42 out of 325 reviews" "
Rating 4 - Poor. 13 out of 325 reviews" "
Rating 2 - Terrible. 10 out of 325 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Imogen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely few nights spent at Hôtel Victoria. Fairly walkable to the city’s attractions and restaurants. The room and bathroom were quite small, but reasonable for the price. Very kind and friendly staff, who were always extremely helpful and willing to chat.
Stayed 3 nights in Apr 2024

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very old and has narrow hallways. The fire exit nearest my room, indicated as an exit on a map in my room, had no door handle and was blocked by a fire extinguisher mounted to the wall in front of the door. The other exit stairway didn’t go outside, but to the front desk downstairs. The window opened to an inner area that would be like a courtyard except that there was a roof at the ground floor level- it was a light tunnel in effect. I think this is typical of older buildings but I didn’t like that it felt like a fire trap. The bathrooms are tiny- about the size of a small shower with a toilet and tiny sink inside it. The afternoon receptionist was very kind and professional. The manager was not concerned that I had raised concerns with Expedia and he argued against them. I wasn’t able to cancel the reservation to get my money back.
Stayed 4 nights in Feb 2024
Response from Olivier / Executive Manager on Apr 17, 2024
Hello,We want to thank you for your review.Emergency exit doors must not be equipped with handles or locks. They simply open by pushing from the inside and are never locked or blocked.Indeed, our emergency exit doors are the large exterior doors located next to reception and which open directly onto the street. Our hotel complies with all current safety standards and is regularly checked and validated by the Lyon town hall safety commission.

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location next to the train station. The hotel was very nice and a great bargain

8/10 Good

Shawn

Stayed 1 night in Dec 2023

4/10 Poor

Carter

Liked: Staff & service
Disliked: Property conditions & facilities
If you like bathrooms on criuse ships then this is your place. Also if you like the lobby of your college dorm then this is it for you.
Stayed 2 nights in Sep 2023

4/10 Poor

James

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
The staff were wonderful & friendly, good piece breakfast buffet. Only issue was outdated room & very small beds.
Stayed 2 nights in Sep 2023

6/10 Okay

Tshering

Liked: Staff & service, property conditions & facilities
Convenient to catch the buses and easy walk to the city centre
Stayed 1 night in Sep 2023

8/10 Good

David

Stayed 2 nights in Sep 2023

10/10 Excellent

dan

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Some good, some not so good
The receptionist was really friendly and she even called my room to tell me I forgot my mobile. There was a dirty blouse left in the room by the previous guest, which was not picked by the cleaning personnel. I would have loved to have Air conditioning, but that was not provided, I should have checked the details more carefully.
Stayed 1 night in Jul 2023

10/10 Excellent

Karen, Maidenhead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property. Near to all the transport links. Staff very friendly. Room and bathroom very small, bur clean. Cleaners did not lock door after cleaning. This was a concern due to there not being a safe in the room. A very nice 2 star hotel
Stayed 3 nights in Apr 2023

10/10 Excellent

Adeline, Dublin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable hotel. The staff was very helpful and flexible. Omn checkin day I was working remotely from my bedroom ( desk and light are great), then I spend great time with my friends. The bar and breakfast are very convenient too. Great stay, I definetely recommend it, especially if you are on transit via Lyon Perrache
Stayed 1 night in Apr 2023

10/10 Excellent

Taavi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, friendly staff, comfy beds and reasonably priced.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent stay at a decent price
Room looked exactly like the one in the picture, the clock is just wallpaper though! Room is quite small but comfortable and clean. Shower fairly tiny, and only one tiny soap for three days was a bit disappointing - though at least housekeeping came every day, which a lot of hotels don't do any more. Location a stone's throw from Perrache station which is one stop from TGV's Part-Deux on the SNCF or about 12 stops with a change on the metro. Breakfast was decent enough for €10. Would stay again.
Stayed 3 nights in Feb 2023

8/10 Good

Chava

Liked: Cleanliness, staff & service, room comfort
Good commuter hotel
8.0 is about the correct score. I had a single room with the tiniest shower that was literally over the toilet, and the room in general really was quite small. However, it was clean, the hot water was hot, the bed was comfortable. The breakfast didn't look like it had enough fruit and vegetable options, so I did not partake.
Stayed 1 night in Dec 2022
Response from Olivier / Executive Manager on Jan 15, 2023
Thank you very much Chava for your review. We are glad you enjoyed your tay at Hôtel Victoria and really hope to have the pleasure to welcoming you again.All our best wishes for this new Year.Best regards

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Louis

Stayed 2 nights in Sep 2022

8/10 Good

W Y M

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice overall
Clean bed exceptional service but toilet is very small not for bigger size tourist.
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
Nice staff, but small elevator, the shower is tiny and industrialized. Had a smell in the room and a dent in the floor. Invest more and go to a nicer hotel. Breakfast selection small.
Stayed 1 night in Apr 2022

10/10 Excellent

Azizan, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
The room is wonderful. The area is close to a train station. Even though it is super convenient in terms of transportation, it is an area around train station. Not the nicest looking area in Lyon and pretty noisy when we open the windows
Stayed 1 night in Mar 2022

10/10 Excellent

Eunice

Liked: Staff & service
Stayed 1 night in Jan 2022

8/10 Good

Allan

Stayed 1 night in Dec 2021

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Staff were excellent, thanks so much.
Stayed 3 nights in Dec 2021

2/10 Terrible

Angelica

Stayed 2 nights in Oct 2021

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Laborets

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff was very friendly and helpful, great location and reasonable price. I traveled on my own and the room was perfect for my needs. I would stay there again.
Stayed 1 night in Nov 2019

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very convenient to the Louvre
Stayed 1 night in Oct 2019

6/10 Okay

ArbyW, Nice, France

Liked: Staff & service
Disliked: Amenities
Room much smaller than normal/expected. no fridge, clean bathroom but built like an RV bathroom out of single piece of plastic. Friendly staff though.
Stayed 2 nights in Jun 2019

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Great hotel, booked for business
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Stayed 4 nights in May 2019

10/10 Excellent

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy in Lyon.
Room was small but met my needs. I chair and hair dryer would have been nice.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

David

The hotel got the job done, but the room was really small -- a lot smaller than I was expecting. But overall, not a bad experience.
Stayed 3 nights in Oct 2018

8/10 Good

Mohamed, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People in the hotel were very friendly.... Location is good....
Stayed 4 nights in Sep 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Close to city centre for bars and restaurants. Easy access from and to motorway network.
Stayed 1 night in Sep 2018

10/10 Excellent

Kimiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Spent a day in Lyon and decided to stay near the bus terminal, since this is how I was traveling through the city. The hotel is ideally located for this. It’s very comfortable, the staff spoke English (my French leaves a lot to be desired) and easily walkable to Lyon center. I was upgraded for free on my arrival as well! The room was a bit tight and the bathroom very small but for one person spending one night it was perfect. I’d definitely stay here again.
Stayed 1 night in Aug 2018

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Value, clean, friendly & convenient location
First off, let me say that I enjoyed my five day stay at the Victoria and would highly recommend it to anyone looking for budget accommodation in Lyon. I visited at the height of summer however and during a heat wave so that the absence of aircon was a significant issue. The bathroom was small but manageable, the bed comfortable and the place was clean and tidy. The service was excellent and the staff were friendly. Air conditioning is on its way, I understand. Check the weather forecast before booking or check to see if the aircon has been installed is my suggestion. Otherwise, the Victoria gets the thumbs up.
Stayed 7 nights in Jul 2018

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Lyon
We had a pleasant stay here. While the room was tiny, and the bathroom even smaller, the bed was very comfortable and the room spotlessly clean. Staff were friendly and helpful. The breakfast was plentiful and fresh. We struggled to find the hotel after arriving via tram (google maps and similar were all useless - took us the very long way there!) - I suggest you phone the hotel for simple instructions!! The hotel is really only a 2 minute walk from the train/tram station!!! The hotel is very handy to public transport and walking distance to the main shipping area also. A good selection of restaurants nearby also. We would stay again.
Stayed 1 night in Jun 2018

8/10 Good

Greta, NYC

Liked: Cleanliness, staff & service, property conditions & facilities
Small but fine
Excellent value. Small but clean. Quiet. Conveniently located. We had nice room with great view on 6 floor. Breakfast also good valu. In all, a delightful experience.
Stayed 8 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
next to bus station
the main complaint is the size of the room/bathroom, which is very small. Other than that, I find the price reasonable and the location excellent. Wifi worked well, and staff was friendly.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, efficient, convenient, clean
Good value, loved being across the street from Brasserie Georges, and so convenient to Perrache station.
Stayed 2 nights in Mar 2018

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel at home
Location good,cosy and clean room.The staff at reception and atmosphere very nice.Especially Lucy,she was very friendly,supportive and made me feel very welcomed.Thanks Lucy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice room and reasonable price. Close to the train station. Kind and helpful staffs.
Stayed 2 nights in Feb 2018

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convient location
Very short walk to coach station for international travel. Level walk to city centre and river.
Stayed 1 night in Feb 2018

6/10 Okay

Mathias

Business traveler
Liked: Cleanliness, staff & service
Die Lage des Hotels in unmittelbarer Nähe zum Bahnhof Perrache ist perfekt. Fast alle touristisch interessanten Ziele in Lyon sind fußläufig zu erreichen. Leider sind die Zimmer sehr klein, aber alleine geht es. Das Personal gleicht dieses Manko mit seiner Freundlichkeit aber weitgehend wieder aus.
Stayed 3 nights in Mar 2024

8/10 Good

Delphine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon rapport qualité prix Chambre et salle d eau propres Jolie décoration Pas de bruit
Stayed 1 night in Feb 2024

8/10 Good

alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione,staff gentile, camera pulita
Stayed 2 nights in Feb 2024

10/10 Excellent

PATRICE

Stayed 1 night in Jan 2024