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Reviews of ibis Lyon Est Bron

3 out of 5
ibis Lyon Est Bron
36 Avenue Du Doyen Jean Lepine, Bron, Rhone

Reviews

7.8

Good

Rating 10 - Excellent. 95 out of 350 reviews" "
Rating 8 - Good. 159 out of 350 reviews" "
Rating 6 - Okay. 61 out of 350 reviews" "
Rating 4 - Poor. 29 out of 350 reviews" "
Rating 2 - Terrible. 6 out of 350 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Armelle

Stayed 3 nights in Feb 2023
Response from gm on Apr 11, 2023
Bonjour,Merci pour votre commentaire. Au plaisir de vous revoir.CordialementSAVOYE OlivierDirecteur

4/10 Poor

Prof A

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
a short stay at IBIS Est Bron
a short business trip stayed at this IBIS due to proximity with the venue
Stayed 2 nights in Dec 2022
Response from gm on Dec 19, 2022
Hello,Thank you for your comments following your stay at ibis Lyon Est Bron.Looking forward to welcoming you again.CordiallySAVOYE OlivierDirector

10/10 Excellent

Oscar

Stayed 5 nights in Sep 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Decent, but far out from the main area
It's decent enough for an Ibis, but is in a weird area - very far out in some kind of hospital / industrial zone. The room is spacious enough, but... a bit rundown - but that's the same as any Ibis hotel.
Stayed 1 night in Jul 2022
Response from gm on Aug 24, 2022
Hello, Thank you for your comments following your stay at ibis Lyon Est Bron. Looking forward to welcoming you again. Cordially SAVOYE Olivier Director

8/10 Good

Grant

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As a stop over on the way somewhere very good. The hotel was good and the staff very helpful. The bus service to Lyon regular and easy but it is 45 minutes each way. Day passes great value for travel in and out. No Restuarants within walking distance. Liked the secure parking and overall very good value
Stayed 2 nights in May 2022
Response from gm on Jun 12, 2022
Hello, Thank you for taking the time to tell us about your experience at the ibis Lyon Est Bron. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Savoye Olivier Manager

4/10 Poor

Mark

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
No twin beds even though booked well in advance
Not possible to have twin beds for 2 business associates. They just pulled apart the beds at the feet end & left the heads together.
Stayed 2 nights in May 2022
Response from gm on Jun 12, 2022
Hello, Thank you for taking the time to tell us about your experience at the ibis Lyon Est Bron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Savoye Olivier Manager

6/10 Okay

Mark

Stayed 1 night in May 2022
Response from The management team on May 20, 2022
Dear Mark, we would like to thank you for the time dedicated to review the hotel. We hope to welcome you again in the near future. Best regards,

6/10 Okay

Javade

Business traveler
Liked: Cleanliness
Stayed 1 night in Jan 2022
Response from gm on Feb 2, 2022
Bonjour, Merci pour votre commentaire. Au plaisir de vous revoir. Cordialement SAVOYE O Directeur

10/10 Excellent

Ib

Stayed 1 night in Dec 2021
Response from gm on Dec 20, 2021
Bonjour, Merci pour notation de 10 aun plaisir de vous revoir trés vite. Cordialement SAVOYE Olivier Directeur

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place , staff was nice 😊
Stayed 1 night in Sep 2021
Response from GM on Sep 22, 2021
Hello, Thank you for taking the time to tell us about your experience at the ibis Lyon Est Bron At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SAVOYE Olivier MANAGER

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from GM on Aug 20, 2021
Merci pour votre gentil commentaire au plaisir de vous revoir trés vite. Cordialement SAVOYE Olivier Directeur

8/10 Good

Scott A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from La direction de l'Ibis Lyon Est Bron on Jul 16, 2020
Bonjour Scott, nous aimerions vous remercier pour le temps consacré à l'attribution de cette bonne note. Nous sommes ravis de lire que vous avez passé un agréable moment à l'hôtel, et espérons avoir le plaisir de vous accueillir de nouveau très bientôt. Bien à vous,

8/10 Good

Katherine L., Boston, MA

Liked: Cleanliness
Budget Hotel Superior Staff
There are no frills here, just the basics. The hotel staff though are top quality - professional, courteous, helpful. The staff offered a warm greeting every time we returned and shared advice for things to see and ways to navigate the city. The location is a ways out of the main part of the city but easily accessible by bus.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019
Response from La direction de l'Ibis Lyon Est Bron on Jun 21, 2019
Cher client, nous sommes ravis de lire que vous avez conservé un bon souvenir de notre établissement. Nous vous remercions d'avoir partagé cette recommandation sur Expedia. Souhaitant avoir le plaisir de vous accueillir de nouveau prochainement à l'Ibis Lyon Est Bron

8/10 Good

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diner wasn't good but breakfast was good
Stayed 1 night in Jan 2019
Response from The management team on Feb 20, 2019
Dear Sir Kamal, thank you for the time dedicated to write the review. We are sorry to read that you did not enjoy the meal. Our restaurant offers a nice buffet with homemade dishes. We hope to welcome you again in the near future to get a better experience with our wonderful team ! Best regards from Lyon

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
nice hotel, friednly staff, good breakfast. The only negative: even though it was a non-smoking room you could smell years of cold smoke.
Stayed 1 night in Dec 2018

4/10 Poor

j

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Far from town but close to hospitals
Barren room. No table near bed to put anything on. Nowhere to put suitcase . Bathroom had rails I assume for the elderly with stiff joints so one wonders how they dealt with their suitcase. Too expensive for the few facilities
Stayed 1 night in Sep 2018
Response from Eva B on Oct 8, 2018
Dear J, Following your stay in our Ibis Lyon Est Bron hotel, we thank you for having made us by your feelings. We sincerely regret that our Ibis product did not meet your expectations, and hope that your welcome has been appreciated. Sincerely. SAVOYE Olivier Directeur Ibis Lyon Est Bron 36 Avenue du Doyen Jean Lépine 69500 Bron

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in May 2018

8/10 Good

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Ideal location for our business address in lyon. Always good value

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Convinient just in front of the hospital
Stayed 2 nights in Nov 2017

8/10 Good

bob, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Really good local bus service into and out of Lyon.
Stayed 1 night in Jul 2017

6/10 Okay

David, B

Liked: Staff & service
Normal 3 star hotel
Your average three star hotel - no frills but comfortable enough for a short stay and clean. Close to bus stops.
Response from MANAGER on Jul 12, 2016
Thank you for taking the time to tell us about your experience at the ibis Lyon Est Bron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SAVOYE Olivier MANAGER

6/10 Okay

Matthew

Disliked: Property conditions & facilities
Response from Direction on Jul 1, 2016
Madame,Monsieur Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Lyon Est Bron. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame,Monsieur, en l’expression de nos sentiments les meilleurs. SAVOYE Olivier

6/10 Okay

alkaus

Disliked: Property conditions & facilities
Not for family
The room was not big enough to feel comfortable with children.
Response from olivier on Apr 13, 2015
Thank you for taking the time to tell us about your experience at the ibis Lyon Est Bron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SAVOYE Olivier General Manager

6/10 Okay

Nathalie, Montreal

Traveled with partner
Liked: Cleanliness, staff & service
problème parking à l'arrivée, ne ferme pas. Personnel vraiment à l'écoute et très agréable. Salle de bain à moderniser, un peu vétuste. Problème de gouttière qui fait que l'eau coule en faisant du bruit de "gouttes" toute la nuit...
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha, Cannes la Bocca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Christelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Très calme
Stayed 1 night in Mar 2024

10/10 Excellent

Eklauhi Christian deniel

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement de l’hôtel face à l’hôpital
Hôtel situé juste en face de l’hôpital hcl est, très pratique, petit déjeuner copieux, chambre confortable.
Stayed 1 night in Jan 2024

4/10 Poor

SYLVAIN

Business traveler
Liked: Cleanliness
Du tres bon et du moyen
Tres bon service de restauration mais n'applique pas le tarif indiqué à l'entrée ( 3 € ) d'ecart , pas tres reglo . literie pas au niveau ( 2 matelas au lieu d'un ) qui engendre un trou entre les 2 matelas
Stayed 1 night in Jan 2024

10/10 Excellent

Faiza

Liked: Property conditions & facilities
Disliked: Staff & service
J’ai demandé à annuler ce séjour car je n’ai pu venir à lyon j’ai les preuves que mon co voiturage a été annulé cas d’extrême urgence familial je nais jamais eu de retour de votre part concernant l’annulation et le remboursement en sachant que je ne suis pas venu
Stayed 1 night in Dec 2023

10/10 Excellent

Annick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant, agréable et serviable. Repas au top et bon petit déjeuner.
Stayed 1 night in Dec 2023

8/10 Good

Dirk

Stayed 3 nights in Dec 2023

10/10 Excellent

NAIM

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Pas Clim ni chauffage clé bloquée constamment dans la serrure ,1distributeur de savon sur 2. .état de l hôtel un peu vetuste
Stayed 2 nights in Nov 2023

6/10 Okay

christophe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

sandrine

Stayed 1 night in Nov 2023

10/10 Excellent

Claudine

Stayed 1 night in Oct 2023

10/10 Excellent

SARL

Business traveler
Liked: Cleanliness, staff & service
Hôtel qui mérite une rénovation, mais le personnel est très sympathique
Stayed 1 night in Oct 2023

8/10 Good

lapierre

Stayed 1 night in Aug 2023

6/10 Okay

Victor

Stayed 1 night in Jul 2023

10/10 Excellent

Eric

Stayed 1 night in Jun 2023

8/10 Good

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Asmaou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Anneli

Disliked: Staff & service, room comfort
Ingen resturang öppet på helgen. Dåligt ingen stans man kunde sitta ute
Stayed 1 night in Jul 2023

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

CINDY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait tres bon accueil
Stayed 1 night in Jun 2023
Response from gm on Jun 27, 2023
Bonjour,Merci pour votre commentaire. Au plaisir de vous revoir trés rapidementSAVOYE OlivierDirecteur

10/10 Excellent

Christian

Stayed 1 night in Jun 2023
Response from gm on Jun 27, 2023
Bonjour,Merci pour votre commentaire. Au plaisir de vous revoir rapidement.CordialementSAVOYE OlivierDirecteur