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Wonderfully helpful staff (we had several laughs at my attempts at French). Old characterful hotel, our room was bathed in light and very comfortable. Hotel is ideally placed for walking to all Lyon attractions. Was sad to leave.
Location was fantastic, a little noisy at night- but fine for a city centre.Front desk staff were very helpful. Thanks Jeremy in particular.Room/apartment was great size for family of 4. Room needed much improvement.Smelled musky. Bathroom and towels could be cleaner. Carpets were worn and dirty,lighting ...
Nice, friendly staff, free water and very nice happy hour. Smallish room and lift, but comfortable and clean. We enjoyed Lyon and the hotel location was very convenient for walking to sight seeing.
My daughter & I stayed here & we were both impressed by the courteous, helpful staff. Rooms are no-frill but very clean & comfortable beds. We would stay again. Many attractions within walking distance. Great upscale shopping nearby. We walked the streets at night & felt safe.
This was the second time I stayed at the Phenix in Lyon -- and much different than the first. Booked and prepaid online for a 'standard room' and got the 4th (top) floor. It was a closet. I'm 6' and couldn't even stand up in the shower or you'd hit your head on the ceiling. Ridiculous! Think 'college ...
Wonderful location and great service. Quiet even though close to trains. Excellent location for airport Rhone Express and major shopping mall. Slept here two nights on start of trip and two nights at end of trip. Will stay here again.
Perfect location - In the old town minutes away from delicious ice cream, spectacular restaurants, weekend art and farmers markets along the river Saone. An enjoyable walk up the city hills including Croix-Rousse. Hotel is easy and comfortable, staff are friendly and helpful. Unique design is a big ...
An okay hotel located near to shops and restaurants. Claims that it is located on a square is technically true but the square is a car park so not quite as pleasant as it sounds.
The welcome was friendly and professional. However after a long journey we went straight to our room and disrobed. There was a knock on the door to which we replied 'you can't come in'. We could hear the door being opened so shouted again and again only for a male employee to enter the room. I have ...
Couldn't fault this budget hotel, and the location is brilliant, right next to the Perrache station so don't get off at Part-Dieu! The old town is within walking distance, excellent shopping just around the corner and convenient for all the tourist sights and public transport. If we visit Lyon again ...
Perfect small hotel located near Centro and rail station. Great restaurants in easy walking distance. Room was interesting but very comfortable for a couple. Staff spoke English and were very helpful. I would revisit anytime.
Decent hotel, close to shopping, restaurants and train station. Room is on the smaller side (as most European rooms) but clean. One negative is that the pillows for sleeping are very small and very, very firm. If you like a softer pillow, bring your own as these are hard. Breakfast was good and average ...
It was a nice experience. As i went there alone and for the first time, I was a little apprehensive but it turned out to be a great experience. the best part according to me was the excellent location and was pocket friendly. overall it was good to visit.
A nice apartment handy for the metro. Student area. Buy a day ticket to get around on metro - easy to use and allows funicular, bus and tram as well. We spent four days crossing the city. The microwave in the apartment was set high, but functional. Limited dishes. Good bistro in nearby square serving ...
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