Ratings based on 166 Verified Reviews

4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Luxury Hotel

Posted Dec 20, 2016 on Hotels
Nice luxury hotel on top of a hill in the old town of Lyon.
5 out of 5
by A verified traveler

Posted Dec 16, 2016 on Hotels
Beautiful hotel! Fabulous view of the old city and the rest of Lyon. The breakfast room was wonderful and staff was great. I would highly recommend!
5 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
Perfect and beautiful
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong kong

It's very elegant and peaceful

Posted Nov 22, 2016
The staff were very hospitable. Nice breakfast and very warm welcome tea. Everything was perfect!
3 out of 5
by A verified traveler

Old not cozy

Posted Nov 5, 2016
We were upgraded but the room was old and smells bad and the bathroom door was opening and closing all night as well as the closet light was going on and off while we were trying to sleep
5 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
We were sick with bad colds and this hotel was the best place to recover when it comes to service, accommodation and comfort along with the beautiful view of the city.
3 out of 5
Recommended
for Couples
by A verified traveler from US

A hit but more a miss

Posted Oct 31, 2016
Cons: Service - staffing
Better get your walking shoes on as at the top of many many stairs mid-hill in the old city. First impression was wow gorgeous place then meh on the service as it was raining and we had to carry in our luggage seems the door person was too busy with a pretty young lady - think co-worker to help us... check in was fine where we met Marie.... if not for her service and attention, we would rate this 2-star... more later. Room (Jr Suite) was awful! Upstairs loft with no heat control and even though cold and raining outside it was 80.5 degrees upstairs... Bed comfy and the room had an amazing - truly amazing view... but the heat kept us from sleeping so - meh... We asked to be moved the next day or we would planned to find another hotel... Of course Marie to the rescue and she had us moved in minutes... I will say shame on this hotel as this poor girl had to take our luggage by herself... what is it with this hotel and luggage... meh! We sat after dinner for a drink. We asked again poor Marie now having to attend the bar... do you get the sense that there is a lack of staff... she did not know the drink and called the manger - who I guess doubles as the bar man to come down and help and instead of helping us immediately helps others and Marie is trying to get his attention as we were originally the only ones at the bar... well 15 minutes later... ok you get it... not happy with the service other than Marie... Thank you Marie.. you truly have a passion for your job!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 19, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 1, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in Lyon

Posted Sep 28, 2016
You can not beat the service here. The staff could have been more helpful with our questions