Ratings based on 154 Verified Reviews

4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Stockport

Loved this hotel

Posted Sep 15, 2017
Pros: Mainly the staff, who were excellent, but the hotel was very stylish with a calm and chilled feeling to it.
Cons: Nothing.
Location: Very close to the beach and the promenade. Went to Seafarer for fish & chips at lunch and Allegria Italian Restaurant which was excellent.
I can't say enough about this hotel and their wonderful staff. After I made a mistake with the booking, the staff quickly and efficiently rectified it. Our room was clean with a great sea view and balcony. The shower was really good and the bed was big and very comfortable. The breakfast was plentiful with a lot of variety for a continental breakfast and again the staff were very attentive and helpful. We will definitely be staying here again.
Comment from Hotel Management
Sep 16, 2017 by Anna, Hotel Management
Thank you once again for staying with us, and for your very kind review, we look forward to seeing you again soon. regards
4 out of 5
by Tim

Posted Jul 10, 2017 on Hotels
Very nice hotel in nice location close to pier and amenities. Continental breakfast but with fresh boiled eggs and nice selection of ham, cheeses etc
Comment from Hotel Management
Jul 15, 2017
Tim, thank you for your feedback. I'm glad you had a nice stay. Best Regards, Anna
4 out of 5
by philip

nice hotel and staff

Posted Jun 21, 2017 on Hotels
Hotel was really nice very clean and staff were very helpful and friendly room was clean modem and comfortable. continental breakfast which is a shame for that money think you should have choice of a hot one but continental was nice and fresh checkout also at 1030am and not 1130 - 12pm like most so bit early and breakfast also finished early at 930am a bit early most finish at 1030am but over all brilliant night sleep and stay
Comment from Hotel Management
Jul 15, 2017
Dear Philip, Thank you for your feedback and points made. We shall look into this and see what can be done in this matter. I'm glad you had a nice stay and hopefully we see at Mode again. Please remember it is best to book directly via the hotel to ensure lowest rates guaranteed. Best Regards Anna
5 out of 5
by Beverley

Lovely stay

Posted Jun 3, 2017 on Hotels
Excellent hotel. Clean rooms, lovely quality continental breakfast. Professional staff. Just need to inject a bit more atmosphere into the bar area, although it is well appointed and recently decorated.
Comment from Hotel Management
Jul 15, 2017
Dear Beverley, Thank you for nice comments after you have stay with us recently. We are already working on making our bar area more lively. We have recently introduced cocktails menu which is becoming very popular. Should you wish to stay with us again, please remember it is always best to book directly via the hotel to ensure lowest rates guaranteed. Best Regards Anna
5 out of 5
by Karen

Excellent position and very Friendly efficienstaff

Posted Apr 19, 2017 on Hotels
Very enjoyable couple of days
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Modern hotel right near front and all amenities

Posted Apr 17, 2017
Great staff very attentive big room very comfy bed would recommend
4 out of 5
by A verified traveler from Stockport

Weekend break

Posted Apr 10, 2017
Pros: Very clean
Decent hotel, but room far too small to be comfortable for two people. Also the tiny shower cubicle is claustrophobic. Given that won't be staying again
3 out of 5
by A verified traveler

Screwed

Posted Jan 17, 2017
Only good thing about this place are the 4 receptionists. Really nice. The rest you can keep. Would not refund even though my Sister who has health issues could not make it..will not be going back.
5 out of 5
by Kevin

A few days by the sea

Posted Dec 30, 2016 on Hotels
Rooms very clean and well stocked with toiletries and tea/coffee facilities. Beds very comfortable, hairdryer provided. Continental breakfast has wide variety of cereals, meat, cheese and pastries/croissants. Highly recommended,would stay here again.
5 out of 5
by A verified traveler

beautiful upmarket hotel

Posted Dec 5, 2016 on Hotels
Excellent hotel . Experience was superb from start to finish. Free parking. Great welcome at reception, modern clean upmarket hotel, lovely room, great bar area with honesty bar, fabulous continental breakfast.