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"This was our second stay at this hotel. The first time, we requested a ground-floor room due to my mother’s mobility needs, yet we were given a room on the third floor. It was extremely difficult for her to go up all those stairs. This time, I decided to give the hotel another opportunity. Before booking through Expedia, I called the hotel directly and clearly explained that we needed a first-floor room. I was told that one would be available for my mother. However, when we arrived, we were given a room on the second floor instead. I am fully aware that this is a budget hotel, but these are basic accommodations that a person with a disability genuinely needs. The staff simply did not make an effort to resolve the situation or honor what was promised over the phone. To make matters worse, one of the beds had a noticeable dip/sink in it. I will be attaching a photo for reference. This will definitely be our last stay here."

"Ubicación"

"Excelente para vacaciones en familia!! "

"Muy limpio"

"El estacionamiento está bien, solo más apoyo en las promociones "

"Todo en orden."

"Nuevo, limpio, cerca de seaworld"

"Habitación limpia, buena disposición y atención del personal"

"K"