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Royal Mara Safari Lodge

Photo gallery for Royal Mara Safari Lodge

Featured Image
Terrace/Patio
In-room safe, desk, free cribs/infant beds, free WiFi
In-room safe, desk, free cribs/infant beds, free WiFi
In-room safe, desk, free cribs/infant beds, free WiFi

Overview of Royal Mara Safari Lodge

Royal Mara Safari Lodge

4.5 out of 5
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Masai Mara North Conservancy, Maasai Mara, 00621

Explore the area

  • Popular LocationOloololo Gate66 min drive
  • Popular LocationMusiara Gate77 min drive
  • Popular LocationEnonkishu Conservancy102 min drive
  • AirportMaasai Mara (MRE-Mara Serena)102 min drive

Choose dates to view prices

About this area

Maasai Mara

Royal Mara Safari Lodge is located in Maasai Mara. While the natural beauty of Maasai Mara National Reserve and Oloololo Gate can be enjoyed by anyone, those looking for an activity can check out Musiara Gate. Spend some time exploring the area's activities, including game drives.

What's nearby

  • Maasai Mara National Reserve - 65 min drive
  • Oloololo Gate - 66 min drive
  • Musiara Gate - 77 min drive
  • Enonkishu Conservancy - 102 min drive
  • Olare Orok Conservancy - 110 min drive

Getting around

  • Maasai Mara (MRE-Mara Serena) - 102 min drive

Restaurants

  • Onsite dining venue – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
  • Onsite dining venue #2 – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.

About this property

Royal Mara Safari Lodge

Luxury lodge with 2 restaurants and free breakfast
2 restaurants, 2 bars/lounges, and concierge services are available at this lodge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance. All 8 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and furnished patios. Room service, electric kettles, and free bottled water are among the other amenities available to guests.
Royal Mara Safari Lodge offers 8 accommodations with safes and complimentary bottled water. Rooms open to furnished patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 5 AM–9 AM
  • 2 restaurants
  • 2 bars/lounges
  • Free daily reception
  • Room service available

Family friendly

  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

Outdoor space

  • Furnished patio

More

  • Desk
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - 9 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Royal Mara Safari Lodge Masai Mara
Royal Mara Safari Masai Mara
Royal Mara Safari
Royal Mara Safari Lodge Kenya/Maasai Mara National Reserve
Royal Mara Safari Hotel Maasai Mara National Reserve
Royal Mara Safari Lodge Lodge
Royal Mara Safari Lodge Maasai Mara
Royal Mara Safari Lodge Lodge Maasai Mara

Frequently asked questions

Overall score and ratings

3.0
Rating 5 - Excellent. 1 out of 4 reviews
5 - Excellent 25%
Rating 4 - Good. 1 out of 4 reviews
4 - Good 25%
Rating 3 - Okay. 0 out of 4 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 4 reviews
2 - Poor 25%
Rating 1 - Terrible. 1 out of 4 reviews
1 - Terrible 25%

4.2/5

Cleanliness

3.2/5

Staff & service

4.0/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PROS: Good property. Great Cabins, 5-star on-site staff service goes above. Simon was great, he went running with me twice on the Serengeti/Mara savanna. Josphat, the local manager, was very responsive to organizing tours, and every request I had. Game rides with James and excursions were personal, flexible, and knowledgeable. Food and table service was amazing. CONS: WiFi internet is very shaky there. It only worked about 40% of the time I was there and it was very slow, crucial when cell phone only picks up 2G. Also be aware that the updated policy is to charge for $30 for transit to/from the airstrip unless you book a "package". It didn't say that on the website (which will soon be corrected), but I was able to call off-site management and have the charge removed after 1 hour of conversation (which was way too long). Just FYI in case you have any billing questions.
Stayed 3 nights in Sep 2018

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise at the Mara River
We spent wonderful days in this lodge. The tent-bungalows are situated directly at the Mara River, the grunting of the hippos was our lullaby at night. Service was excellent. James, our guide for the game drive, did everything to show and explain wildlife to us. Once we were already nearly back to the lodge, when he heard that a leopard had been seen. Immediately he turned and we had the chance to see this elegant animal. One morning, we had a picnic on the prairie, in the company of zebras and antelopes, next day, we had a cool beer and appetizer, while watching sunset. Meals were served outside, we took breakfast in the morning sun at the hippo-pool and dinner at the bonfire. We had also the opportunity to do a walking safari, where we learned about masai life, we watched foot prints of different animals, saw the grazing grounds of the hippos and crocodiles sleeping in the sun. Thank you for the marvelous time.
Stayed 3 nights in May 2018

1/5 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Traumhafte Natur, Preisbetrug, Gespensterisch
Spent 3 nights there, in the end of December 2017. Mixed feelings. The good: Excelent location, the best lodges in the world, excellent service, artisan furniture, you are in the middle of nature, you hear hippos 24/7, lions, monkeys stole cookies from my porch, I mean WOW. But now this: They cheat you with the price. After you book, they tell you to pay 80 USD extra per person per night, which was not declared anywhere. Hotels.com promised to reimburse me, but never did, so shame on Hotels.com as well. Average food (the same lousy tilapia for dinner two days in a row), incompetent staff and most importantly spooky. Have you seen the TV series Lost? I mean the kind of Dharma Initiative SPOOKY. You are only allowed to move around with an armed guard and are told to never leave your lodge in the nighttime. At 10 pm sharp, they turn off the generator, so you have no juice at all, no light at all, nothing. They give you a walkie talkie for emergency, haha, it does not work. Of course, I was afraid - but I survided and it was great adrenaline after all. Wifi is good for e-mail only, but you have to walk to the modem and sit next to it to get any reliable connection. And forget video calls. And of course, if you walk from your lodge to the modem, guess what, the armed guard walks with you. Oh and did I mention, I was the only guest in the camp? So, yes, great adventure. But would I feel confident enough to take my kids with me? NO!
Stayed 2 nights in Dec 2017