Ratings based on 579 Verified Reviews

3.6 out of 5
75% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel close to the old city

Posted Jan 15, 2017
Good hotel for a visit to Maastricht. Close to the old city and next to the train station. Good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwich, Uk

Ideally situated for our three night stay.

Posted Dec 14, 2016
Pros: Staff helpfulness and friendliness and the location was perfect.
Cons: If I was to be picky then maybe the rooms could do with an update but to be fair they were clean and the beds were very comfortable.
Location: Most probably the best situated Hotel in Maastricht. Directly opposite the Train Station and Bus terminal. Short walk to all centre, Pubs and cafe.
Staff were fantastic and very helpful. Reception staff could not do enough to help us they were great. They downloaded our Boarding passes for us. Breakfast was very continental but a great selection. We were serve at 11:00 one morning even though they closed at 10:00, the staff were very helpful. The chambermaids were also friendly and would work around you without disturbing us. We forget our bathing costume so didn't achane to use the pool. The Hotel is opposite the Train Station which was excellent and our room faced the Station and we did not hear any noise from the Station. Also just to our left was a major Bus Terminal where most buses entering Maastritch would stop. 6 minute walk to the bridge across the river Maas which leads to the Town centre and the Christmas Market. Bars, Restuarants and shops surrounding the Hotel. Building work outside the Hotel where they are building an underpass leading to the Train Station for cyclist but again no noise could be heard from our room. We really enjoyed our stay and would visit again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stockton-on-Tees

Great hotel excellent location.

Posted Dec 12, 2016
Lovely hotel, right by the station and only 10 minutes walk from the Christmas Market. Maastricht is an excellent destination.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Oct 21, 2016
Location: Go for St. Petersburg cave tour
A bit old but good in location. Room size is big enough. As the building is a bit old, the carpet seems dirty.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Comfortable, Clean, Worth the price

Posted Oct 11, 2016
Pros: Clean and comfy beds
Cons: Nothing
Location: 2 minute walk from the town centre. literally 30 second walk from the train station
Comfortable, Clean and Practical. Only 2 minute walk from the town centre.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2016 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 2, 2016 on Hotels
4 out of 5
by A verified traveler

History and service

Posted Sep 25, 2016 on Hotels
All went well from arrival . We extended our stay for an extra day . We dined for dinner twice and the menu and food was of a very high standard . The wine recommendations matched our food choices well .
2 out of 5
by A verified traveler

Stay somewhere else.

Posted Sep 16, 2016 on Hotels
The hotel definitely shows its age and is not a four star hotel. The phone system in the hotel was out of commission our entire 5 night stay. Our room was not cleaned on one day. Positives are the excellent breakfast and location next to the railway station.
5 out of 5
by A verified traveler from kuwait

Posted Sep 15, 2016 on Hotels
it was great by all means ,