Ratings based on 521 Verified Reviews

3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from N E England

Not 4 star

Posted Jul 10, 2017
Pros: Very little. The beds were comfortable
Cons: Apart from the beds, everything.
Location: It was near the market place and the river for boat trips and of course the shops
Very disappointing hotel . The rooms were very small . Hardly any room to hang your clothes. You had to be very tall (not 5ft ) to hang your clothes or reach your towels. Toilet rolls were also out of reach without using something to get them down. No toiletries apart from a small bar of soap.
3 out of 5
by A verified traveler

Noisy patrons

Posted Jun 26, 2017
Weekend crowd drunk and noisy late night. Staff advused Friday night resolved, police sorted out another screaming match thr next night.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 17, 2017 on Hotels
5 out of 5
by Joseph

I would definitely stay here again!

Posted Apr 10, 2017 on Hotels
Hotel is very conveniently located. Staff was friendly and room was clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2017
very good location , well connected to other parts of the city . Quiet and modern
4 out of 5
by Olimpia

This traveler left a rating score only Posted Mar 7, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Good value for holiday stay!

Posted Oct 31, 2016
Pros: Close to town square & other convenient outlets. Accommodating staff.
Cons: Some staff can be more friendly! Otherwise, service is fine .
Location: Near town square, shopping Malls & street food etc.
Comment from Hotel Management
Nov 29, 2016 by E-Commerce, Hotel Management
Thank you very much for your great review. We are pleased to see that you enjoyed your time with us. We hope to welcome you again at Bastion Hotels.
4 out of 5
by A verified traveler

Posted Oct 2, 2016 on Hotels
City was recommended, excellent place to visit.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 27, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawick

Good hotel with friendly and efficient staff.

Posted Sep 18, 2016
Pros: Everything inclulding its location.
Cons: Perhaps slightly more choice at breakfast though what was there was fine.
Location: Close to the river and the centre of Maastricht.
Have stayed in this hotel three times so I obviously like it. It is modern and well decorated throughout and the staff are extremely helpful, friendly and efficient.