Ratings based on 54 Verified Reviews

4.3 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler

Nice Hotel, close to town center

Posted Dec 21, 2016
Pros: close proximity to Christmas Markets, parking, breakfast.
Cons: Better foreknowledge of room description/condition - i.e. steep stairs, rooms not updated
Location: Lots of restaurants, walking around castle, Christmas markets
Hotel is within easy walking distance to Christmas Markets and downtown. Breakfast was a treat of a variety of hot and cold options. Secure parking available on site, but large cars would have a hard time as the lot is very tight. Most of the pictures show the newer/remodeled rooms at the back of the hotel, where as the rooms in the main building are not updated (which we happened to stay in). But the room was comfortable and clean.
3 out of 5
by A verified traveler from Oxford, England

Great locations, shame about the room.

Posted Oct 9, 2016
Pros: Great location and offers parking.
Cons: Room smelt like a blocked sewage pipe and no resemblance of customer care from the staff.
Location: There is the old town, the caves and the castle ruins all within about 10 minute walk.
Spent 1 night at the hotel last week and we arrived early afternoon onto Valkenburg. After checking in a climbing the steep stairs to drop our stuff on the second floor we grabbed the dogs (they allow dogs to stay at the hotel) and we headed into the old town. Great location as we were literally 2 minutes walk from a supermarket and5 minutes from all the restaurants, caves and castle. It was only when we returned to the room that we realised there was a horrid sewage smell in the bathroom and it was seeping into the bedroom. I spoke to one of the staff in the bar and she said to try running the tap for a bit as it clears then.....25 minutes later of a lot of wasted water there was no cheating of the smell and I went down again to speak to her. I was advised that there was nothing she could do until the morning so we had to spend the whole night in a room that smelt like a blocked sewage drain! When o spoke to the reception staff in the morning there was no apology, just a 'we'll get that checked by the cleaning girls'. Glad we were only spending the one night there as the room was extremely pokey and we will be finding other accommodation for our future stays in Valkenburg.
4 out of 5
by Francis from Fareham

Relax in Valkenburg

Posted Jul 18, 2016 on Hotels
2 nights in Valkenburg. Lots of restaurants and historic town. Great place to stay fir Andre Rieu concert. Cheap train to Maastrich takes an out 20 mins and 4 trains an hour.
4 out of 5
by richard from Elgin

Posted May 26, 2016 on Hotels
Hotel and staff we great, great choice at breakfast. We were above the bar so it was quite noisy at times but all went quiet at 11.00 when bar closed. Quite central everything within walking distance.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 25, 2016 on Hotels
5 out of 5
by Luther M from Memphis, TN

Great Hotel and Nice Staff

Posted Mar 19, 2016 on Hotels
Hotel is 5 minute walk to train station. 15 minute train ride to Maastricht. Close to shops and restaurants. Great rooms. Friendly staff. Highly recommend.
5 out of 5
for Everyone
by A verified traveler

Good hotel and location

Posted Dec 20, 2015
Very good, convenient hotel. Excellent buffet breakfast.
5 out of 5
for Everyone
by A verified traveler from Lancashire UK

Close to town but nice and quiet.

Posted Dec 14, 2015
Pros: Convenience, cleanliness and friendliness.
Location: We went for the Christmas markets and it was in a very good location for all activities. It was also very close to the railway station and local buses
Chose this hotel as it was close to all the Christmas markets and restaurants but also far enough away to be quiet. No regrets, it is a lovely clean and friendly hotel with good staff and an excellent breakfast. We will definitely use this hotel again.
4 out of 5
for Everyone
by A verified traveler

Lovely hotel good food but a climb to the room

Posted Jul 13, 2015
Pros: The beds and the food
Cons: A lift
Location: Best location in Valkenburgh everything within 4 minutes walk.
The hotel and staff were great, the breakfast one of the best ever, the rooms were hot but it was 91 outside, and they had fans in the room.The only bad point was my husband has difficulty walking and he had to climb 4 flights of stairs.
5 out of 5
by P.A. from Wales

Very much recommended

Posted Jun 12, 2015 on Hotels
Lovely place with very friendly staff. Will come again!