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We stayed for 3 nights in a junior suite which had excellent accomodation and river views. The staff were incredibly friendly and helpful both at the bar and reception infact the staff I encountered were some of the best I have come across and we travel a lot . Our son is at university in Maastricht ...
We stayed in Suite 9 which was lovely apart from the walk in shower where the rubber seal had perished (and not recently) which resulted in a flood in the bathroom after our first shower. The staff were aware of the problem and gave us extra towels which we used to build a defence. During heavy rain ...
Stayed here to be close to Spa for the Grand Prix. Hotel staff were friendly and very helpful. The village had excellent eating/dining facilities and is set in a beautiful part of Holland. I will definitely stay here again.
A second visit to the Christmas Markets meant another visit to Joan Puts' hotel. We were welcomed as if we had known each other for years. The menu was, as usual, wonderful in the evening, served by enthusiastic and friendly staff. We will certainly return in the new year - even if we have to invent ...
Amazing location, beautiful rooms, friendly staff. Went hiking and then did an underground bikeride in a morel cave. Spa was a bliss. Food in the bistro/restaurant is also excellent, but a bit expensive.
Ok hotel, bar open late which was good however seemed to lack in staff as had to wait. Breakfast was overpriced for what was on offer 16 euros pp. much better value in town centre. No air con in rooms but it is an old building. Should remove the fridges from the rooms as they do not put them on.
Well received at the reception, the parking is an issue. If there is space on the street in the back, you can park for free otherwise, 14 Euro of parking fee has to be paid.
The room is very comfortabel but not very warm. A very reduced central heating system. We were very cold in afternoon returning back to hotel
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