Ratings based on 451 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff, breakfast, and location.

Posted Dec 26, 2017
Excellent staff, breakfast, and location. Above the average hotel in decor, amenities and friendly service. Would stay here again!
4 out of 5
Recommended
for Families
by A verified traveler from Northern New Jersey

Just right for a short stay on Christmas

Posted Dec 26, 2017
Pros: The service above all -- just wonderful, attentive staff, both at night and in the morning. The rooms were clean and comfortable and well-appointed.
Cons: As mentioned, the pool was hot! Make it a little cooler for swimming. If people want hot water, they can get in the jacuzzi!
Location: We were there to visit family, so we weren't sight-seeing. However, it's a convenient location, right off the LIE, midway between north & south shore.
Just needed a place to stay for one night while visiting family over Christmas. We like to find a place with an indoor pool and jacuzzi to make our stay a little more pleasant. I was surprised to find out that a Fairfield Inn had both. I was very impressed by the professionalism and friendliness of all the hotel staff on Christmas Eve and Christmas Day. They were having to work on a holiday, and yet were unfailingly courteous and friendly, sometimes going out of their way to help in any way needed. The rooms had everything we needed, and the toiletries provided were nicer than I would have expected. The free breakfast was more than ample, including eggs, bacon & sausage. The jacuzzi was huge -- big enough for about 10 people! Conversely, the pool was very small, and was oddly almost as hot as the jacuzzi. I know that indoor pools are heated, but most people want a refreshing swim, and this was like swimming in a large bathtub. However, this was my only complaint in what was a very pleasant stay.....
5 out of 5
Recommended
for Everyone
by A verified traveler from Monroe, ct

Posted Dec 22, 2017
This staff knows what customer excellence is! The rooms were comfortable.
3 out of 5
by A verified traveler from Patchouge NY

Posted Dec 19, 2017
I must say that i have picked this location specifically my last two says. However after a simple request to the front desk being denied i am no longer going to stay at this location again. What could have been a a 30 second “question” to the GM would have satisfied me but but the refusal to just ask a question is crazy ...poor service!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
Absolutely amazing stay. Breakfasts as delicious. Our stay was comfortable and a great weekend getaway of fun and relaxation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2017
Good location, friendly staff, clean and comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Comfortable Stay

Posted Nov 5, 2017
This hotel was very clean and inviting. The staff very friendly and easy check in. The room was clean and bed comfortable. Conveniently located near Highway and amenities
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Clean.

Posted Oct 30, 2017
Pros: Clean.
Cons: Breakfast serving time.
The hotel was very clean and you knew it from the moment you entered the lobby...no stuffy smell. The rooms were clean and comfortable. Only complaint was how early they stopped serving breakfast on a Sunday...it was over by 10:00 am.
5 out of 5
by Lorraine

Posted Oct 24, 2017 on Hotels
Great place to stay excellent all around
4 out of 5
by A verified traveler

Nice and clean

Posted Oct 23, 2017 on Hotels
Nice and clean. Friendly staff, perfect for our baseball tournament weekend