Ratings based on 209 Verified Reviews

3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Feb 9, 2017
Walking distance to the St paul ruins. Many cheap resraurants around. It's a Filipino community. Service is great. rooms are a bit small. There is a good portuguese restaurant on the 2nd floor with great staff.
Comment from Hotel Management
Feb 13, 2017 by Reid Huang, Hotel Management
Thank you for your valuable feedback and support, your encouragement is our motivation to continue to progress, we are all feel very honored and look forward to your staying again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Wuhan, China

Nice hotel with good location.

Posted Jan 14, 2017
Within walking distance to few tourist places and 24 hour McDonald.
Comment from Hotel Management
Jan 17, 2017 by Reid Huang, Hotel Management
Thank you for your valuable feedback and support, your encouragement is our motivation to continue to progress, we are all feel very honored and look forward to your staying again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

Close to Ponte 16 Casino for free transport.

Posted Dec 3, 2016
Pros: Very clean room and bathroom. Frig - commentary 2 bottles of water, one juice, two fruity drinks, latte type of coffee machine.
Cons: Can't think of anything, as I mentioned a basic room
Room was basic but very clean. Very helpful staff.
Comment from Hotel Management
Dec 5, 2016 by Reid Huang, Hotel Management
Thank you for choosing Hotel Sun Sun, your encouragement can make us better. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from malaysia

Overall condition good

Posted Nov 22, 2016
I think they upgrade our room. Consider is 2 room link together. Each room have own bathroom. 1 room have bed and other room is foldable sofa. Actually can fit in 3 person room.
Comment from Hotel Management
Dec 12, 2016 by Reid Huang, Hotel Management
Thank you for choosing Hotel Sun Sun, your encouragement can make us better. We look forward to seeing you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Close to bus stops

Posted Oct 13, 2016
Pros: The view from our room.
Cons: The cleaning staff should have done a better job. Not sure why that should happen as they did a fine job the first two days our stay.
Location: A nice community park just outside the hotel. Easy access to bus stops.
Everything was really good until the third/last night of our stay. Out all day until late in the night. Came back and saw not a single towel (face, hand and bath) in the room, only one bathrobe (instead of two as there were two of us), toilet bowl not well cleaned, two single beds not made under the covers, no replacements of two coffee sachets and sugar. We were too tired to make a fuss and just asked for two bath towels
Comment from Hotel Management
Oct 14, 2016 by Reid Huang, Hotel Management
Thank you for choosing Hotel Sun Sun, your encouragement can make us better. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Value for Money.

Posted Sep 25, 2016
Pros: Location Room
Cons: Maintain the current standards and try to improve more. But overall is great.
Location: Senado Square Ruins of St. Paul Bus stop
The hotel location is neaby Senado Square and within walking distance. A very value for money hotel. The staff speaks English very well. The room was comfortable and the twin bed was really a twin bed. No misleading information. However, since the heater is limited during winter season, hence, it gets kinda cold at night. The hotel is like 2 minutes walking from the main road and there is a bus stop like 1 minute from the hotel. So accessibility wise is great if you're planning to use bus as your main transportation.
Comment from Hotel Management
Sep 27, 2016 by Reid Huang, Hotel Management
Thank you for choosing Hotel Sun Sun, your encouragement can make us better. We look forward to seeing you again :)
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to central city

Posted Sep 6, 2016
Good place to explore main island. A few attractive places to visit.
Comment from Hotel Management
Sep 8, 2016 by Reid Huang, Hotel Management
Thank you for choosing Hotel Sun Sun, your encouragement can make us better. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Nice staff, clean hotel, good location

Posted Jun 20, 2016
Helpful staff, clean hotel, good location. No hesitate to stay here again if I have a chance. Note. The hotel will ask you to deposit MOP 500 when you check in. And They will give you the deposit return when you check out.
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Very satisfied indeed!

Posted Apr 28, 2016
Pros: Good service, accessible location, clean and comfort
Cons: Perhaps offer free shuttle to-from airport?
Location: Refer above
Stayed from 14 to 16 Apr 2016. Flight was delayed into evening so I called the hotel reception and the staff confirmed room secured. The staff were all friendly and helpful and majority able to converse in English. The hotel deposit of 500MOP is payable by either cash or credit card. The Cozy Comfort Double Bed room quite spacious and standard toiletries plus coffee tea mineral water were provided. My room had a great view of both the harbor as well as all way to Ruins of St. Paul. Wifi in the room is so-so. Sometimes you could hear noises from the corridor outside your room when guests are loud. During my stay there was a constant light buzzing sound that I just assumed coming from the nearby harbor - did not check or ask since it did not bug me much. Location is easily accessible by Bus 26 to and from Macau Intl Airport - stops in front of 7-Eleven. Airport taxi to the hotel cost 117MOP. The hotel is also within walking distance to all tourist attraction spots (Senado Square, Ruins of St. Paul, various casinos from Grand Lisboa to Wynn, etc). I walked both during early morning and late at night and safety/security was not a problem. Alternatively you can take the many buses plying the roads. Overall for the price I have paid, this hotel exceeded my expectation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Camarillo, CA

Nice staff, good location.

Posted Apr 25, 2016
Pros: Staff and location.
Location: Location was perfect to walk to most attractions.
Good location, very helpful staff, clean and quiet. Actually had a nice view of harbor on 15th floor.