Ratings based on 1,367 Verified Reviews

4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Close to food place and convenience.

Posted Jan 18, 2017
The staffs in the casino is terrible, especially the food place in the casino.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel hospitality

Posted Dec 27, 2016
Hotel staff are professional and courteous. They are very helpful as well.
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Close to Sands Casino

Posted Dec 27, 2016
Pros: Location.
Cons: View from the window and a more regular shuttle-bus service.
Location: Near to Sands and Lisboa casinos. Lighthouse on the hill opposite worth a visit.
Helpful staff with clean rooms but pretty basic. Good value for money but if you have more money, I would recommend staying in one of the bigger hotels, like the Venetian, Parisian, Wynn or Galaxy.
5 out of 5
by A verified traveler

Posted Nov 25, 2016 on Hotels
friendly efficient staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 29, 2016
Pros: The room was clean and nice. The staff was very helpful and the room service was good and quick. Close to the Ferry Terminal if you want to catch any of the free hotel shuttles to the other areas of Macau.
Cons: The hotel is a little far from the downtown area, about a 15 minute walk, but manageable. The surrounding area and some views are not that nice due to construction.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 19, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 18, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 16, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Convenient and comfortable.

Posted Oct 10, 2016
Pros: Was upgrade to deluxe room with no additional cost and service provided by hotel staff was good.
Cons: Indoor swimming pool was rather small and gym facilities were not comprehensive. Quite some distance away from the place of interest.
Location: Not much to do in close proximity as need to travel some distance to the place of interest.
3 out of 5
by A verified traveler from Philippines

Deposit charged and not

Posted Oct 4, 2016 on Hotels
In general it went fine, but they charged my card (debit) for the deposit. They said they didn't but the money left my bank account, a refund was promised but has not come. Be careful with your security deposits with this hotel, you might not see your money again!