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Room type

Grand Suite, 1 King Bed

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Club Room, 1 King Bed (Deluxe)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Deluxe Twin Room (Club)

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, 1 King Bed (Grand)

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Suite, 1 King Bed (Grand)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Grand Suite, 2 Single Beds

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Grand Suite (Executive)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Deluxe Twin Room (Grand)

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Premier Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Suite (Diplomat)

Max Occupancy: 4 guests (up to 3 children, 2 infants)

 
 


Get an overview of this hotel5-star family-friendly hotel near Cotai Strip

Location

This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of The Grand Canal Shoppes and Cotai Strip. Macau Olympic Complex is 1.3 mi (2 km) away.

Hotel Features

Along with 2 restaurants, this hotel has a full-service spa and a casino. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free casino shuttle. Additionally, an outdoor pool, a nightclub, and 3 bars/lounges are onsite.

Room Amenities

All 791 rooms boast deep soaking tubs and offer free WiFi and sitting areas. Free wired Internet and 24-hour room service are standard, as are LCD TVs with cable channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hyatt Macau features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. High-speed wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 86112 square feet (8000 square meters) include conference space. This luxury hotel also offers a casino, a children's pool, and a nightclub. A roundtrip airport shuttle at scheduled times, an area shuttle, and a casino shuttle are complimentary for guests. Onsite self parking is complimentary.

Grand Hyatt Macau has designated areas for smoking.

  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Free airport transportation 
  • Arcade/game room 
  • Free area shuttle 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Business center 
  • Casino 
  • Free casino shuttle 
  • Children's club (surcharge) 
  • Children's pool 
  • Coffee shop or café 
  • Coffee/tea in common areas 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 86112 
  • Conference space size (meters) - 8000 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free ferry terminal shuttle 
  • Free self parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Hair salon 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 10 
  • Nightclub 
  • Number of bars/lounges - 3 
  • Number of buildings/towers - 2 
  • Number of floors - 32 
  • Number of meeting rooms - 10 
  • Number of restaurants - 2 
  • Outdoor pool 
  • Outdoor tennis court 
  • Poolside bar 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities (surcharge) 
  • Terrace 
  • Total number of rooms - 791 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2009 

Family Friendly Amenities

  • Arcade/game room  
  • Area shuttle (complimentary)  
  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Outdoor pool  
  • Outdoor tennis court  
  • Snack bar/deli  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Cable TV service 
  • Climate control 
  • Free bottled water 
  • Free newspaper 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Espresso maker 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Private bathroom 
  • Room service (24 hours) 
  • Separate bathtub and shower 
  • Separate bedroom 
  • Separate sitting area 
  • Slippers 
  • Turndown service 

Where to Eat

Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Mezza9 Macau - Overlooking the pool, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Lobby Lounge - This cafe specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, a steam room, and a 24-hour fitness center.

Spa Services

Isala Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Deep tissue massage 
  • Steam room in spa 
  • Number of treatment rooms 15 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 575 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MOP 1127 and MOP 1127 per person (approximately)
  • Airport shuttle fee: MOP 400 per vehicle (roundtrip)
  • Rollaway bed fee: MOP 575 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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