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Get an overview of this hotel4-star family-friendly hotel near Cotai Strip

Location

This family-friendly Cotai hotel is within 1 mi (2 km) of The Grand Canal Shoppes and Cotai Strip. Macau Olympic Complex is 1.3 mi (2.1 km) away.

Hotel Features

This smoke-free hotel features a full-service spa, a casino, and an outdoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle, and a free shopping center shuttle. Other amenities include a nightclub, a fitness center, and a bar/lounge.

Room Amenities

All 322 rooms offer free WiFi, 2 bathrooms, and kitchenettes with refrigerators. Other amenities available to guests include iPod docks, 24-hour room service, and TVs.

Hard Rock Hotel

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hard Rock Hotel features an outdoor pool and a spa tub. The hotel offers a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 4-star property offers access to a business center and limo/town car service. This family-friendly hotel also offers a casino, a children's pool, and a nightclub. Guests can use the health club at a partner property. A roundtrip airport shuttle at scheduled times and an area shuttle are complimentary for guests. Onsite self parking and valet parking are complimentary.

Hard Rock Hotel is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Free airport transportation 
  • Total number of rooms - 322 
  • Number of floors - 30 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Casino 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Free ferry terminal shuttle 
  • Free shopping center shuttle 
  • Gift shops or newsstand 
  • Hair salon 
  • Electric car charging station 
  • Pool umbrellas 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Limo or Town Car service available 
  • Multilingual staff 
  • Nightclub 
  • Free valet parking 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Free pool cabanas 
  • Year Built 2009 
  • Free area shuttle 
  • Free self parking 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Outdoor pool 
  • Free use of nearby fitness center 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Kitchenette  
  • Area shuttle (complimentary)  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Pay movies 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Kitchenette 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Second bathroom 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Television 
  • Free WiFi 
  • iPod docking station 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Breakfast is available for a surcharge each morning.

Hard Rock Café - Onsite cafe.

R bar - Onsite bar.

24-hour room service is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rock SPA. Services include manicures and pedicures.

  • Manicures and pedicures 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 15:00:00

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Check-out

Check-out time is 11:00:00

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 575 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

Union Pay

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway bed fee: MOP 575 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name


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