Ratings based on 517 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from beijing

Posted Jul 26, 2015
ラグジュアリーなホテルです。値段が高騰しているのかなと思いますが、日本人スタッフも常駐し、ホテルでの滞在をサポートしてくれました。ケータイの充電など笑顔で対応をしてくれました。
5 out of 5
Recommended
for Everyone
by A verified traveler from seoul

위치좋아요

Posted Jul 18, 2015
친절하고 좋았어요 룸컨디션 수영장 짱이요 셔틀이조굼멀었지만 걸을만한거리예요 만족합니다 특히 하루에 두번 방청소를 해줘서 돌아걸때마다 기분좋았습니다 또가도 오쿠라로 가려구요
5 out of 5
Recommended
for Everyone
by A verified traveler

5 star service! Great

Posted Jul 12, 2015
5 star service in okura hotel. Helpful staff and good location.
4 out of 5
Recommended
for Everyone
by A verified traveler from HK

員工友善,服務一流,設施亦很完善,洒店提免費接駁巴士往澳門多處地點

Posted Jul 10, 2015
差不多每次去澳門都會住大倉酒店,因員工服務態度良好,食物質高,Superior Suite有桑拿房及按摩浴缸,Junior Suite沒有桑拿房但有按摩浴缸,至於普通房間須沒有以上兩樣設施,但房間整體仍很舒適,以後仍會到大倉住宿
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Highly recommended for friends and family

Posted Jul 9, 2015
Pros: - Check-in on executive floor, very comfy and we got tea and orange juice while waiting - Free Nespresso in suite - Free fruits and a bottle of wine
Cons: - Breakfast: limited choice and the area is quite packed
- We had a great time with friends and enjoyed the grand resort deck a lot.
3 out of 5
Recommended
for Everyone
by A verified traveler

新建的泳池真的不錯,但等候check-in的時間太久了

Posted Jul 5, 2015
新建的泳池很好玩,值得再去,但未必選擇大倉,因為等候 check-in 的時間太久了,原來生日有特別安排 VIP櫃臺 check-in,又冇通知,害我排了至少四十五分鐘的普通櫃臺才能 check-in,肯好早已預留房間,有些房客還要等到4點先有房間呢!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
The hotel location is good, it has nice facilities for kids; e.g. swimming pool.
2 out of 5
by A verified traveler from 香港

不知所謂的服務經理

Posted Jun 25, 2015
於非吸煙房內,半夜時分遇上隔壁房間住客不停吸煙,煙味難忘,令人不能再進睡。 服務經理處理不當,態度欠佳,及向我提出極不合理服務。還提議我半夜三時換房,荒謬之極!
5 out of 5
Recommended
for Everyone
by A verified traveler from HK

超正的服務

Posted Jun 24, 2015
正! 住了套房,超幸福的感覺! 在6樓的沙發上飲住咖啡等check in,滿足了小小的虛榮心! 送嘅地下大堂的下午茶套餐也十分正! 估不到連送嘅黃昏特飲係包埋一個咸的點心塔!
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel

Posted Jun 24, 2015
We had enjoyed a memorable birthday celebration in Okura as they arranged a big surprise to us. They provided not only birthday cake but also red wine, marcon and hand made birthday card to me. It is a very impressive experience to us at all.