Posted Nov 15, 2016 on Hotels
The room itself was fine. No movies on the TV was a bit annoying (have you ever stayed in a hotel too cheap to give you at least one movie channel?).
The staff were I'm afraid poor.
a) I asked for the place I needed to go to to be written in Chinese for the taxi driver. Surely not an unreasonable, or unusual request. I had to ask four times. And the front desk staff couldn't do it. I had a bad map in English. The member of staff didn't know how to write the (major) road in Chinese, then couldn't find it on the internet. S/he couldn't write "Drive down this road and the passenger will tell you where to stop.", but rather wrote "Take the passenger to this bus stop'. Which was in English on the map. I said that this wasn't going to work. Of course it didn't and the taxi driver ended up abusing me. Marks out of 10 for the staff? 0. They are badly educated and/or completely unused to English speaking guests.
b) Also, information in the room or on the web says you have to pay for breakfast. OK, cheap, but there you go. So you go to the restaurant to pay. They don't know what you're talking about and ask for a coupon. OK so you go back to Reception (from whence you have just come) and ask to buy a coupon. Rather than selling you the magic piece of paper there is consternation and much debate. I left. I won't be going back.