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Not a corporate hotel and all the better for it. Full of character, comfortable rooms with amazing bed and bed linen. Stay here several time and always loved it.
Nice hotel and good location. but we had to wait over an hour to check in, this is way too long!!
Overall the hotel is awesome, but we totally disappointed about check-in service. The staff took over 30mins to have process done without telling us what we are waiting for, even though we asked what was wrong. Whilst, we saw other customers only took 2 mins to have their rooms. This issue didn't ...
Really Like JW Marriott, Great Location, Service was Fantastic, Nice Pool As well. Nice rooms as well (Especially With Pool View) very happy with over all stay. Definitely i will stay here again.
I had my birthday celebration in Banyan Tree. The staff was very helpful and the birthday cake was great. The pillow was too soft for us. If the hotel could provide better pillow our stay would be much better.
I stayed 2 nights at this hotel during my trip at Macao. Staffs are very polite and helpful. Very quiet place! They have a swimming poll and fitness center on the 29th floor. Shopping mall, casino, and restaurants are on the ground level. It also gives us free access to the Grand Resort Deck. Strongly ...
I remember back in 2012 this hotel was probably the most grande hotel. Staying this year, I felt like this hotel needs renovation. But overall stay is great! Bella Deluxe Suite has 2 Large Beds.
Spacious room and big balcony, area around the hotel is nice, Hac Sac Beach and 2 reservoirs near by, accessible to hiking trails. The hotel is a bit old, water drainage a bit noisy but room is pretty clean. Shuttle bus to the Taipa area, and ferry terminal. Good for a relaxing holiday.
Stayed here with my buddies for a bachelor party - was one of the nicest rooms I've ever stayed in. Staff was pleasant but clearly didn't care too much for a group of young guys since we definitely didn't look like "ballers" even though we were staying in one of their multi-room suites. Overall, ...
Mandarin Oriental is one of our beloved hotel brands. It's what all 5-star hotels should be. Our recent stay in Macau was generally pleasant. We liked what the hotel offered and its convenient location. We encountered two issues however. On arrival, we were told that our room wasn't ready. It was ...
the 1st impression the staff, excelent service and atention, they give an up grade, the suite was better than spected, room service delicius, and the most important price per value. highly recomended. one of the best hotels i stayed.
We were greeted by name from the moment we stepped out of the taxi and from that moment on, nothing was too much trouble. The hotel is absolutely beautiful, but the staff is what makes this a truly 5 Star establishment. It is expensive, but worth it. We will be returning soon.
I really can't come up with any complaints about this hotel. I guess the breakfast could be a bit better but it was included in our room rate so it wasn't a big deal. The staff and facilities were all amazing. Highly recommend.
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