Ratings based on 195 Verified Reviews

3.6 out of 5
85% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Manila

Posted Oct 14, 2016
Location: short walk to Senado & Lisboa as well as Ruins of St Paul area of hotel is near small restaurants as well as supermarket & bus station
Room & bathroom was clean. Amenities such as toiletries were ok. The only thing missing is a mini-ref which is always a welcome treat for travelers. It is our 2nd time to stay at your hotel since its location & price is most ideal.
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Comfortable and cheap

Posted Oct 7, 2016
Location: Location is convenient for tourists to walk to different places.
This hotel is tidy, location is good but not easy to find. It is very simple but comfortable. However. There is no fridge in the room which makes summer days challenging. Another thing is the location was very noisy. You can hear people talking and yelling in the middle of the night. The staff are nice but too nice of not letting customers to learn to line up. When I was lining up to check out, 2 Mandarin-speaking ladies just jumped in to check out and the staff just let them do so.
5 out of 5
Recommended
for Families
by A verified traveler from Tokyo

Excellent hotel to stay a few days with kids.

Posted Aug 15, 2016
Pros: Excellent location, clean, friendly English speaking staff.
Cons: A small fridge would have been a nice addition to the room, especially when traveling with kids.
Location: Located near the main tourist attractions of Macau. Busses, supermarket, restaurants, shops and 24/7 store in the direct neighbourhood.
Perfect hotel for staying a few days in Macau with one's family. We booked the 4 person room, which was very spacious. The staff was very friendly and helpful. They also spoke English, not something to take for granted in Macau. The hotel was very clean and beddings/towels were also very clean. The neighbourhood is quite at night so no noisy roads like the big casino hotels. It's located near the main Macau attractions but other locations can easily be reached with the buses that stop just around the corner. There are numerous small shops and restaurants in the neighbourhood, a 24/7 store around the corner and a supermarket nearby. Various bakery's are located just up the hill. The hotel is next to the BestWestern Sunsun hotel and apparently you can take the free shuttle bus for the Sofitel hotel (ponte 16). It's about a 10 minute walk from there to the hotel. Most public buses also stop at ponte 16 although there are bus stops closer to the hotel. Make sure to bring an umbrella or poncho because it can suddenly rain. For those wanting to make a day trip to China : make sure to get a visa in advance because apparently the requirements have changed during the last few months. Previously no visa was required for certain nationalities.
Comment from Hotel Management
Aug 21, 2016 by 1, Hotel Management
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2016
Good location, in walking distance to the historic centre.
Comment from Hotel Management
Mar 23, 2016 by LONDON HOTEL, Hotel Management
thank you for staying this hotel.We wish you have a nice trip and happy every day !
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2016
Pros - Budget hotel in a convenient location Cons - Not friendly guy receptionist - Old air-conditioner - Slow wifi connection
Comment from Hotel Management
Mar 26, 2016 by 1, Hotel Management
Thank you for your stay and comments, we are deeply regret for your experience. We are always willing to listen to our coustomer, you comments will help improve our service. We are committed provide pleasant experiance to all of guest, hope you you will stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Good location

Posted Jan 20, 2016
You can go landmark easily such as senado sq. Price is acceptable.The room is clean but wifi isn't stable.
Comment from Hotel Management
Mar 23, 2016 by LONDON HOTEL, Hotel Management
Thank you for staying this hotel.We wish you have a nice trip and happy every day !
5 out of 5
Recommended
for Families
by A verified traveler from Philippines

Nice Hotel, close to all trasfortation and eatery

Posted Dec 17, 2015
Pros: Big room, toilet and bath, They provide water and tea. I can accept and entertain my visitor in the lobby.
Cons: For me nothing, I'm satisfied
Location: Safe, the mini park is in front of the hotel, you can go easily where you want to go, like Lisboa, St. Paul ruins, Venitian and many more
Room is Clean and confortable, fast check in, the staff is nice, they provide complete toilet amenities, like bath and hand towel, hair dryer, toothbrush, hand and body soap also shampoo, haircomb, toothpaste and shaver cream, toilet paper. They clean our room everyday and the towel change everyday. I'm happy ang contented with Ole London hotel. I will book this hotel again, once I get back in Macau.
Comment from Hotel Management
Mar 25, 2016 by 1, Hotel Management
Thank you very much for the London Hotel and give us valuable advice.We will try to improve.Welcome to our hotel next time.We wish you have a nice trip and happy every day !
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

cheap but solid hotel in Macau

Posted Nov 14, 2015
If you want to stay overnight in Macau before heading back to Hong Kong, this is probably your best option. It's on a quiet street west of the Largo do Senado, and is an extremely pleasing 10 minute walk back to the colonial center. Macau doesn't really have much to do at night aside from the casinos, but if you want to escape the hustle of HK for a bit and experience some (very) laidback nightlife, you should stay in Macau. My room was little more than a closet - queen bed, no window, bathroom with a shower (though no lip or separate water-retention area so the area around the toilet gets wet), but super clean. Slow wifi, but my HK SIM card worked well.
Comment from Hotel Management
Mar 27, 2016 by 1, Hotel Management
Thank you very much for the London Hotel and give us valuable advice.We will try to improve.Welcome to our hotel next time.We wish you have a nice trip and happy every day !
4 out of 5
Recommended
for Everyone
by A verified traveler from KL,Malaysia

Nice hotel,good location, hotel room is clean

Posted Nov 12, 2015
This hotel is nice at good location, hotel room is clean and comfortable, staff are kind and helpful.
Comment from Hotel Management
Mar 27, 2016 by 1, Hotel Management
Thank you very much for the London Hotel and give us valuable advice.We will try to improve.Welcome to our hotel next time.We wish you have a nice trip and happy every day !
2 out of 5
by A verified traveler from Perth Australia

Tiny room

Posted Oct 6, 2015
Not value for money. Only one star in my opinion.
Comment from Hotel Management
Mar 25, 2016 by 1, Hotel Management
Thank you for staying this hotel.We wish you have a nice trip and happy every day !