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Get an overview of this hotel4.5-star family-friendly hotel near Cotai Strip

Location

This family-friendly Cotai hotel is located on the Strip, within 1 mi (2 km) of The Grand Canal Shoppes and Cotai Strip. Macau Olympic Complex is 1.5 mi (2.4 km) away.

Hotel Features

This hotel features 3 restaurants, 3 outdoor pools, and a full-service spa. Free WiFi in public areas, a free airport shuttle, and a free casino shuttle are also provided. Additionally, a casino, 2 poolside bars, and a 24-hour fitness center are onsite.

Room Amenities

All 4001 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include sitting areas, 24-hour room service, and LCD TVs.

Sheraton Grand Macao Hotel, Cotai Central

Estrada do Istmo. s/n Cotai

Hotel Amenities

Hotel Amenities

Sheraton Grand Macao Hotel, Cotai Central features a full-service spa, 3 outdoor swimming pools, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, limo/town car service, and meeting rooms. Event facilities measuring 267827 square feet (24891 square meters) include a conference center. This luxury hotel also offers a casino, a children's pool, and spa services. A roundtrip airport shuttle at scheduled times and a casino shuttle are complimentary for guests. Parking is available onsite for a surcharge.

Sheraton Grand Macao Hotel, Cotai Central has designated areas for smoking.

  • 24-hour business center 
  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Free airport transportation 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Casino 
  • Free casino shuttle 
  • Children's pool 
  • Coffee shop or café 
  • Coffee/tea in common areas 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 267827 
  • Conference space size (meters) - 24891 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Free ferry terminal shuttle 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Garden 
  • Hair salon 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 13 
  • Multilingual staff 
  • Number of buildings/towers - 2 
  • Number of floors - 41 
  • Number of meeting rooms - 13 
  • Number of outdoor pools - 3 
  • Number of poolside bars - 2 
  • Number of restaurants - 3 
  • Pool cabanas (surcharge) 
  • Pool sun loungers 
  • Porter/bellhop 
  • Sauna 
  • Self parking (surcharge) 
  • Free shopping center shuttle 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Supervised childcare/activities 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 4001 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Wedding services 
  • Year Built 2012 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Outdoor pools  
  • Refrigerator  
  • Soundproofed rooms  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • In-room climate control (air conditioning) 
  • Free bottled water 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • iPod docking station 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Pillow menu 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Refrigerator 
  • Room service (24 hours) 
  • Separate bathtub and shower 
  • Separate sitting area 
  • Slippers 
  • Soundproofed rooms 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Feast - World Flavor - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Xin - Asia Hotpot - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Bene - Italian - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

  • Golfing nearby 

Spa Services

Shine has 15 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

  • Number of treatment rooms 15 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Thalassotherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MOP 208 for adults and MOP 104 for children (approximately)
  • Self parking fee: MOP 180 per day
  • Valet parking fee: MOP 300 per day
  • Rollaway bed fee: MOP 275 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Sheraton Macao
  • Macao Sheraton
  • Sheraton Cotai Central
  • Sheraton Hotel Macao
  • Sheraton Hotel Macao Cotai Central
  • Sheraton Macao
  • Sheraton Macao Cotai Central
  • Sheraton Macao Cotai Central Hotel
  • Sheraton Macao Hotel
  • Sheraton Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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