Ratings based on 403 Verified Reviews

4.1 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
for Couples
by A verified traveler from Singapore

Nice, clean and big room

Posted Jul 4, 2017
Pros: Free upgrade of room really surprised me
Cons: Nil
Location: Nothing much all casino
Its a great stay, best of all the counter staff upgraded our room. The room is super big and the bed was super comfortable.
4 out of 5
for Everyone
by A verified traveler from Singapore

A Great Comfortable Stay

Posted Jul 2, 2017
Pros: The big rooms, helpful staff
Cons: When they say 3.00 is the checkin time, please make sure the rooms are ready by that time, we reached the hotel at 3.30 and the room was not ready.
Location: awesome casinos, small eateries, and a short bus ride to the shopping place.
The location is at a good location, you can walk around to some great casinos, restaurants and shopping places. The staff can speak good English which was a really big help to get around. The casino is nice the rooms are spacious, All in all a good experience
5 out of 5
by Julie

Macau one nighter

Posted Apr 28, 2017 on Hotels
We were lucky enough to be upgraded to a junior suite which was luxurious. But have no doubt that a standard room would be just as good. Front desk staff where lovely and helpful. A little casino but still fun. Did not get to try restaurants. Great location walking distance to s lot of sights.
4 out of 5
for Everyone
by A verified traveler from Melbourne, Australia

Good location

Posted Apr 11, 2017
Pros: Good location. Friendly staff.
Cons: Try to set temperature lower for all rooms. 23 is a bit high and after a few minutes, it increases to 23.8......, Not comfortable at all.
Location: Good location. Can walk to various places of interest
Checked in and checked out quick and easy. Friendly staff. Huge room for a couple. Unfortunately, air conditioning system can not be controlled in the room. Tried setting temp to 21 but always reset to 23 and after sometimes the temp increases to 23.8..... which is too stuffy, so have to turn it off Shuttle bus - ferry terminal to hotel could be more frequent will be a plus.
5 out of 5
for Everyone
by A verified traveler from Darwin Australia

Friendly, helpful staff, very comfortable room .

Posted Mar 9, 2017 on Wotif
Great location, very comfortable bedding, lovely staff. Close to attractions and transport.
5 out of 5
by Sami

This traveler left a rating score only Posted Feb 25, 2017 on Hotels
4 out of 5
by Alicia

Great Customer Service.

Posted Feb 16, 2017 on Hotels
Great Customer Service. The room still smell though its suppose to be non-smoking room/floor.
4 out of 5
by Howard

Posted Jan 31, 2017 on Hotels
Restaurants are very good both food and price. Room excellent Disappointed to find that the hotel does not have a bar / lounge Ignore the bars advertised , one is a coffee area on first floor where ordering anything other than a beer is a struggle. The pool bar has zero drinks and no bar staff. The Cave is an underground cold karaoke place that opens at 6 pm I was the only customer at 9 on Friday and Saturday for one beer each time ,
4 out of 5
by John

This traveler left a rating score only Posted Jan 13, 2017 on Hotels
4 out of 5
by Dennis

This traveler left a rating score only Posted Dec 26, 2016 on Hotels