Ratings based on 95 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.6 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Posted Sep 28, 2015
Pros: Position and views
Cons: Direct lift to all floors. Upgraded public areas and lighting.
Tired but in process of upgrade. Not easy for disabled and no porter service to take bags to room and no lift. Staff quite nice and food very good. Lounge areas cluttered with very old furniture and poor lighting. Our renovated bathroom had faulty lighting.
by A verified traveler from Leeds
Awful hotelPosted Aug 31, 2015
Avoid at all costs. Rude staff. Very outdated room with broken items. Not even the basics such as soap in the bathroom.
for Couplesby Peter from Sarina,nth Queensland ,Australia
Good value for money meals of good quality.Posted Jun 28, 2015 on Hotels
Good find out of the way and quite had a one night stay .the local prom was on and the hotel was a buzz with guests.there are no lifts in the hotel however quite a number of stairs and doorways just in case you have a bit of luggage to take to your room. Our meals were of high quality and the young lady looking after the busy restaurant did a great job considering she was on her own. The hotel has had a change of ownership and there was considerable work being done. Worth a stay good value for money.
for Familiesby Tracy from Birmingham
Comfortable stayPosted Jun 13, 2015 on Hotels
Everything was fine except for waiting to get in our room as the card had expired, no staff on reception to help us and re-activate our card.
for Couplesby Peter from UK
FilthyPosted May 16, 2015 on Hotels
The hotel was filthy, I don't think they have a Hoover or a duster. In the hideous bedroom the furniture badly damaged and the carpet disgusting. the bathroom was actually so laughably bad and dirty I was amazed anyone could charge anything at all. we put our clothes straight into our bag so they didn't touch any surfaces. I didn't complain at the time as we were on our way to a wedding fortunately elsewhere and had no choice but to stay, plus we had already paid via this website. I would seriously consider whether to book via this website again, it was that bad. The staff were pleasant and the sheets were clean, and breakfast OK. they are the only positives
by A verified traveler from Cambridgeshire
DisappointedPosted May 5, 2015
Hotel looks amazing in pictures and from the front however when you go past the entrance you see the cheap and poorly maintained "extension" where the remainder of the rooms are. When walking into the front entrance the foyer was messy and dirty with confetti, drinks bottles and glasses etc. obviously due to a wedding however the mess should have been cleaned up by the hotel staff as it was still there in the morning. The room we stayed in was poorly maintained with cracks in the walls, lumps and bumps in the poorly laid carpet and even a damaged plug socket. I'm not usually one for complaining but this hotel was deceiving and I was disappointed especially as I didn't think the room was particularly cheap. I wouldn't stay again.
for Couplesby lisa from Sheffield
Be Given you might not get what you pay forPosted Mar 7, 2015 on Hotels
Although I have given a fair rating on this hotel I was very unimpressed with what happened with my stay here, this trip was a special birthday treat for myself and partner so I booked the executive room after taking a look at the pictures on the internet but when I got to the hotel I was given the keys to the standard room but obviosly didn't know until I reached the room. After ringing down for service the receptionist came to the room with our request but in the mean time we looked around the room , it was filthy to say the least the tiles in the bathroom was coming off the wall with no grout in them , dirty wine glass on the floor in the bathroom plus the room had not been cleaned or vacuumed , no heating so the room was freezing it was awful . We complained and was what was told we could have a free (upgraded to a nicer room ) and We was it was very nice and We was happy with what the hotel had done for us ,but when I got home I had to check the room that I had paid for and I had chosen for our initial stay and the original room they initially put us in was half the price of the room I paid for , so be careful with the room you're given it might not be what you paid for plus if you can afford a few more pounds don't stay in the standard rooms they are very poor for you're money
for Everyoneby A verified traveler from stockport
Lovely hotel beautiful settingPosted Feb 21, 2015
We enjoyed our stay but Alex made our stay a pleasure he could not do enough for us. Thank you Alex.
by A verified traveler
Posted Feb 13, 2015
Pros: Beds were comfortable.
Cons: The whole hotel needs a major facelift, looking very tired.
Hotel was very tired looking, noisy, and cold, arrived in snowy conditions so main car park was closed so people were parking on the small area outside the main doors and all the way down the approach driveway. As we arrived early evening there were no parking spaces left so we had to park on the main road outside the hotel grounds, then walk up a dimly lit driveway which was full of watery potholes and mud.
for Familiesby william
Posted Jan 16, 2015 on Hotels