Ratings based on 16 Verified Reviews

4.1 out of 5
71% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from quito

Dissapointing experience

Posted Nov 26, 2017
Maybe the hotel was not that bad but it was not what I was looking for. Beautiful nice foto shop pictures but a dissapointing experience. They were expecting me to pay for two nights when i just booked one.
Comment from Hotel Management
Nov 28, 2017 by Hosteria Papagayo , Hotel Management
Estimado Hernan Lamentamos mucho que haya tenido este inconveniente con nosotros, tuvimos un problema con nuestro sistema interno de reservas es por esa razón que hubo una confusión. Esperamos poder tenerlo en nuestras instalaciones en un futuro. Gracias
4 out of 5
by A verified traveler

Nice stay

Posted Aug 13, 2017 on Hotels
We only stayed one night because our itinerary did not allow for more. Nonetheless we were very happy with the accommodation. The room was cozy, the food in the restaurant very tasteful and the staff nice and helpful. The only downside was the argument at check in, I had to prove the price of my booking already included taxes because the receptionist wanted to charge another 12% on top of the amount that already included VAT.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Historic hacienda with new cabins

Posted Jul 17, 2017 on Orbitz
Pros: Great service, good dinner, wonderful cabin.
Cons: Reminder from the hotel how to get there. We were in a taxi and needed two phones and three u-turns to find it.
Location: It's away from the highway so you won't hear car noise. No shops, restaurants nearby. The property is nice, with a few farm animals and mountain views
Although we missed the exit the first time and had to make a couple u-turns, when we finally reached Papagayo we loved it. It is quiet, tucked away on a nice property, and has great service. The main building is historic and cozy, but the cabin was new, clean, comfortable, and beautiful. Dinner was delicious.
4 out of 5
Recommended
for Everyone
by A verified traveler from Quito-Ecuador

Small hotel to get away from the city

Posted Jun 1, 2017
Pros: Very short driving distance.
Cons: The beds are not very comfortable, the jacuzzi didn't work and the water was just warm, not a hottub.,
Location: It is very close to Quito, and if your are planning on going more south, it is a great location to make a stop to get a night's rest.
Hostería Papagayo is nice, quiet, and small hotel. It is close to Quito, 45 minute drive. Good for a short stay (1 night), not more than that since there is not much to do nearby.
4 out of 5
by A verified traveler

Relax and recharge

Posted Dec 18, 2016 on Hotels
Hosteria Papagayo was a lovely place for us to rest and relax after hiking Quilatoa and Cotopaxi. We enjoyed exploring the farm - free ranging chickens, ducks, cow etc - with our 2 year old son. The room was nicely furnished and the breakfast was good. Wifi was good and water pressure/temperature was good. The hotel staff also kindly accommodated our food requests. Some negatives: There was not much else to do on the property or in the surrounding area. It was expensive to get transportation in and out of the property. Laundry was expensive as well. The playground was not really usable (dirty, and the slides and seesaw were just way to steep for anyone to use) - a minor detail for anyone with kids. We also had a slight concern with the way the property handled guests' private information and hope that they had taken appropriate measures after we alerted them of it. Overall, it was a lovely place to stay for us to rest and recharge before we proceeded on for the rest of our trip and we were appreciative of the staff accommodating our various special requests. The room rates were considerably lower than other similar "farm"/resort properties in the area, which perhaps compensated for the more expensive incidental costs. Probably more suited for guests who have their own transportation to travel around the area.
3 out of 5
Recommended
for Families
by A verified traveler from USA

Nice hostel

Posted Dec 14, 2016
Pros: Has country surrounding
Cons: Quality of meals
Location: Cotopaxi Volcano and Lake Quilotoa
We stayed one night after Volcan Cotopaxi visit. It has country setting which makes morning stroll enjoyable. It is though on a private road which is a little walk with luggage on foot. Wooden floor In the hallway is sqeaky. Room is roomy, bed is comfortable with plug in heater for use. Dining room has a nice setting. Food is somewhat pricey. Quality of food served has room for improvement!
5 out of 5
Recommended
for Everyone
by A verified traveler

FAR OF THE CITY VERY QUITE

Posted Jun 25, 2016
Comfortable, the staff is very nice, the horse ride was excellent.
Comment from Hotel Management
Jul 2, 2016 by Thanks dear friends!, Hotel Management
Dear Guest, We are really happy that you have liked our beautiful hacienda and enjoyed of your stay. Thanks for your comment, it was a pleasure for us to serve you. Hosteria PapaGayo team
5 out of 5
by Janice from San Diego California

Excellent value at historic property.

Posted Mar 22, 2015 on Hotels
Great historical property, located way off the street therefore very quiet. The staff was excellent and attended to your every desire. Great food also. I would highly recommend this hosterie when staying in this area of Ecuador. Also recommend Gulliver Travels for outings from this property.
Comment from Hotel Management
Jun 25, 2016 by Hosteria PapaGayo, Hotel Management
Dear Janice, Even though it is a little bit late, we want to thank you for your comment and also let you know that was our pleasure to serve you and to spend some time with you. Please do not hesitate in come back whenever you want. Hosteria PapaGayo Team.
5 out of 5
by Raymond from Canada

Ride to airport

Posted Jan 26, 2014 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Hosteria PapaGayo, Hotel Management
Dear Raymond, Thank you so much for your comment, we couldn't continue without the support and kindness of clients like you. We hope to see you sometime again. Hosteria PapaGayo Team
4 out of 5
by A verified traveler

Posted Jan 7, 2013 on Hotels
The staff was very friendly and we enjoyed a special New Years Eve dinner with fireworks and they shared their tradition of burning effigies and clearing away the evil spirits. The staff was helpful at arranging transport and tours. The meals were very nice and we enjoyed sharing stories with other guests at dinner and in the common area. Very convenient to Cotopaxi volcano.
Comment from Hotel Management
Jun 25, 2016 by Hosteria PapaGayo, Hotel Management
Dear Guest, Thanks for your comment we appreciate it a lot, we are so glad that you enjoyed your stay and of course the service, it was a pleasure for us to do it. Best Regards Hosteria PapaGayo Team.