Ratings based on 17 Verified Reviews

3.2 out of 5
59% of guests recommend
3.4 Room cleanliness
4.1 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Dec 27, 2016
New owners are nice and are modernizing the motel but the beds are horrible atm.
Comment from Hotel Management
Dec 29, 2016 by Manager, Hotel Management
I'm sorry your bed wasn't comfortable. Whilst many guests have commented on the comfortable beds there are some which definitely need replacing and we had placed an order prior to Christmas in the hope of having them in place before the holidays but unfortunately they didn't arrive in time. Hopefully we will get them next week. In the meantime we would appreciate guest feedback as to which beds in particular they have found uncomfortable so that those can be replaced first. We are happy to talk to guests during their stay about their experience so that we can more readily address any problems. We appreciate all feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kingaroy

Friendly owners

Posted Dec 26, 2016
Frank & Marie were very welcoming and helpful Went out of their way to be friendly They have recently taken over the motel and are doing a great job on the improvements
Comment from Hotel Management
Dec 26, 2016 by Manager, Hotel Management
Thank you for taking the time to provide a review. It is great getting feedback. Our aim is to make our guests as comfortable as possible and we love meeting people.
2 out of 5
by A verified traveler from Brisbane

Posted Nov 29, 2016
Pros: Position
Cons: Décor, Beds, Manager
Location: Good location
Basic hotel, I just wanted to book in but I received the owners life story about all the hotels she owned and even discussed staff which I felt was wrong. Room was very basic with a lot of work to be done. Bed was very uncomfortable with pillows shocking. I use to stay at that motel all the time years ago and it was very good and maintained. Now I would not stay there again.
Comment from Hotel Management
Dec 1, 2016 by Manager, Hotel Management
Thank you for taking the time to review us. We are sorry you did not enjoy your stay. You booked one of our few economy rooms for $79.00 which we acknowledge are unrenovated and are marketed as such and those rooms are generally considered good value for money. As new operators we are in the process of upgrading the motel and in fact new pillows went in this week with new beds to come in the near future. We will put the room you stayed in at the top of our list for attention. It is not uncommon for past guests returning to the motel to comment on their past association and experiences and we have been happy to respond explaining our new involvement and plans for the motel. We apologise if we misunderstood your interest.
3 out of 5
Recommended
for Couples
by A verified traveler from Atherton Tablelands

handy to food outlets and other hotels

Posted Sep 12, 2016
Pros: It was clean and comfortable
Cons: this Motor Inn needs updating, it's still living in the 70s, the laundry needed a makeover. Having said that the staff were very helpful and courteous
Location: Nearby there were plenty of eating places and shops, supermarkets all within walking distance
within walking distance to food outlets and other Hotels for counter lunches and teas
Comment from Hotel Management
Sep 16, 2016 by Manager, Hotel Management
Thank you for your feedback. Yes our motel is an older style which as new operators, we have commenced upgrading, and our pricing reflects that. Despite the low price all our rooms contain irons & ironing boards,fridges , microwaves and tea and coffee making facilities and we offer free WiFi and Foxtel.Our guest laundry has a stainless steel trough, washing machine and dryer. We're not sure what else you could be looking for. All this is provided for a Queen room price of $79.00-$85.00. We believe we offer good value for the budget traveller. We have beautifully renovated rooms at our sister motel but obviously at a higher price. However, we appreciate your feedback.
2 out of 5
by A verified traveler

No frills hotel room

Posted Jul 24, 2016
Pros: Location was convenient. Bed was comfortable.
Cons: Rooms really need to be upgraded to a more modern feel in order to be competative with the other hotels in the vicinity.
Location: Near the airport, but fortunately not noisy.. close to shops which was good.
Check in was quick and good. However a little disappointed once I got to the room. Clean enough, but lacked a lot of elements you get at other hotels of the same price range. ie... no extra pillows or blanket, not enough storage space for clothing (only two little bedside cabinets with drawers). Old air-conditioning unit with no remote. Bed was comfortable. Bathroom sink was 'outside' the bathroom, which was a little inconvenient. Would not stay here again when price range was not in line with other places of a similar rating.
Comment from Hotel Management
Sep 16, 2016 by Manager, Hotel Management
We are somewhat surprised by your comments as all our rooms have reasonable sized wardrobes which not only contain spare blankets and pillows but also irons and ironing boards. All our rooms also contain fridges , microwaves and tea and coffee making facilities and we offer free WiFi and Foxtel. All this is provided for a Queen room price of $79.00-$85.00. The bathroom sinks are within a tiled bathroom area. Yes the motel is an older style which we have commenced upgrading but our low pricing reflects that. The three other motels near us have a starting price which is generally $20.00 a night more than us. We believe we offer good value for the budget traveller. We have beautifully renovated rooms at our sister motel but obviously at a higher price. However, we appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient location, and very friendly staff

Posted Aug 5, 2015
A few small issues, a couple of minor maintenance issues with the room, and our mattress felt like it needed to be replaced (a bit lumpy). I didn't sleep well the first night due to the mattress, better the second night. I've stayed in better hotels, but I've certainly seen much worse too. I told the reception about the issues with the room, and they appreciated the feedback. No regrets.
4 out of 5
Recommended
for Everyone
by A verified traveler from Airlie Beach

Great centrally located and friendly hotel

Posted Feb 9, 2015
Pros: Friendly staff,location,facilities
Location: Just 5 minute drive into main area of Mackay and located on Nebo Road so close to the Mackay Airport and shopping
I stayed at the Miners Lodge Motor Inn over the weekend in February 2015. For the price paid,location,friendly staff and facilities I was very impressed. A great little motor inn not far from the main area of Mackay and located on Nebo Road area. Close by to the Mackay Airport also. Great for families,couples or a stop over through town. A great hotel!
3 out of 5
Recommended
for Families
by A verified traveler from Gold coast

great location

Posted Jan 21, 2015
Pros: Small fridge, Microwave, toaster. Hot, hot water ( with cold as well)
Location: As stated earlier, close to supermarket, close to airport. Only short distance from airport. Could walk if necessary ( about 4km)
We were here as a place to lay our heads.Out and about doing touristy things.This is not 5 star and nor does it pretend to be.We stayed in the budget rooms and were happy. Room was clean and tidy. Pool was cool, clean and inviting.There are several takeaways close by. restaurants too.Walking distance to a reasonably priced supermarket. Undercover car parking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean room and very comfortable bed

Posted Oct 6, 2014
Pros: Good location and very easy to find, as I was travelling on to Brisbane it was great not having to get off the main highway
I was greeted in a very friendly manner and was given very helpful advice as to where I could get a nice meal.
2 out of 5
by A verified traveler from Townsville QLD

On main road, expensive for quality of room.

Posted Sep 28, 2014
Pros: We were given a room at the back of complex so we could not hear the road traffic, though the motel is on flight path so overhead planes easily heard.
Cons: Some basics like a dish cloth & washing detergent & a blowdryer.
Location: On main road.
Photos on internet make the rooms look far better than what they are. Found the room to be expensive for the quality & condition. Have stayed in cheaper motels that have better facilities.