Ratings based on 640 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel; excellent view.

Posted Jul 25, 2017
My daughter and I chose this hotel to stay at on Mackinac because my husband (Bill) came and stayed there with both of us on our first trip to the island. We had a wonderful time. Bill is now deceased. And while I was worried about staying at the Island House after Bill's passing, I found that the peacefulness of the hotel and the kind attentiveness of the staff made our stay pleasant and therapeutic. It was just what we needed in order to relax and rethink wonderful memories we experienced together. - The only problem we had during our stay was when a new group of people moved in to the room next door to us. They slammed their door late at night and talked loudly, waking us up. - Other than that, we enjoyed our stay. Thank you to the staff at the Island House!
Comment from Hotel Management
Jul 25, 2017 by Heather, Hotel Management
I am so sorry that you had inconsiderate neighbors. We are sorry to hear of your husband's passing. There is no greater compliment than having provided a comfortable and enjoyable retreat for you and your daughter. Thank you for sharing your experience. We look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Wonderful Classic Hotel on Mackinaw Island

Posted Jul 24, 2017
Pros: Tastefully decorated.
Cons: nothing
We found staying at this truly classic island hotel to be a wonderful experience. The hotel exudes history and elegance. The lobby and restaurant areas are beautiful. Our room was small but comfortable. Highly recommend this hotel!!
Comment from Hotel Management
Jul 24, 2017 by Guest Relations, Hotel Management
We are so happy that you enjoyed your stay with us! Please visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2017
Great hotel - they have us a free upgrade when they had an opening last minute!
Comment from Hotel Management
Jul 23, 2017 by Island House Hotel, Hotel Management
We are happy to hear that you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great hotel away from all the commotion.

Posted Jul 22, 2017
Wonderful staff. Small room but great location within the hotel. Excellent food. Nicely away from all the noise and hustle of town but only a couple of block walk from the ferry. Terrific place!!
Comment from Hotel Management
Jul 22, 2017 by Guest Relations, Hotel Management
We are happy to hear that you enjoyed your stay with us. Rooms vary in size based on the type that you choosing upon booking. The traditional rooms are the smallest however what they lack is size they make up for in charm. Premium rooms are available if you are looking for something larger during your next visit. Thank you for choosing the Island House for your Mackinac Island stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2017
Great location and facilities. The only negative was the beds weren't super comfortable. Everything else was great and we'd stay again
Comment from Hotel Management
Jul 13, 2017 by Customer Relations, Hotel Management
I'm sorry to hear that the bed wasn't to your liking. Firmness preference varies from person to person. We are delighted that you otherwise enjoyed your stay with us and we look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
Loved the room and the view. It was nice to be close to town but not to close
Comment from Hotel Management
Jul 24, 2017 by Guest Relations, Hotel Management
Island House guests list location as the number two reason they love our hotel, just behind the waterfront view. We are ever so happy that you enjoyed your stay. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2017
Very convenient location and decent condition for an old house. Beautiful view and nice staff.
Comment from Hotel Management
Jul 8, 2017 by Heather, Hotel Management
We are so glad that you enjoyed your stay. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
Beautiful historical hotel sitting at the perfect spot on the island overlooking the lake. Would definitely go back.
Comment from Hotel Management
Jul 8, 2017 by Heather, Hotel Management
Thank you for the great review! We look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 2, 2017
Beautiful view from the front porch, looking over the Marina. We had breakfast included, which was awesome. Wouldn't eat there if I had to pay. Too expensive. Room could use a small frig. Walls were thin, but it is a old building. Didn't know there was a pool with hot tub and sauna.
Comment from Hotel Management
Jul 8, 2017 by Guest Relations, Hotel Management
We are happy to hear that you enjoyed your stay. Your input is important to us and we welcome all suggestion on how to better accommodate our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2017
View from our room was amazing, hotel very close to ferry service, dining room view and food were excellent, and staff was very friendly and helpful.
Comment from Hotel Management
Jul 8, 2017 by Heather, Hotel Management
Thank you for the great review.