Ratings based on 787 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Loveland Colorado

lovely hotel with awesome views

Posted Oct 29, 2017
Staff was the Best! Our room was beautiful and large. The food in the hotel was outstandingI9
Comment from Hotel Management
Nov 9, 2017 by Guest Relations, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Oconomowoc, Wi

Very nice accommodation

Posted Oct 24, 2017
Pros: Beautiful setting
Location: We love walking and were close to everything we loved to do.
Lovely Hotel. Would be nice to have one more chair in room.
Comment from Hotel Management
Oct 25, 2017 by Island House Hotel, Hotel Management
Carol, thank you for taking the time to write us a review. We're very glad you enjoyed your stay. We hope you return to the Island House soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Livonia, Mi

Beautiful

Posted Oct 23, 2017
Pros: see above
Cons: Dining was expensive. More moderate facilities owned by the hotel were closed for the season.
Location: Quick walk into town and very reasonable taxi costs.
Beautiful view from Harbor View room. Exceptionally clean. Close to town. Loved chimenia's in the evening on the patio. Beautiful porch views! Luggage handling to and from dock is great!
Comment from Hotel Management
Oct 25, 2017 by Island House Hotel, Hotel Management
We're glad you had a good time during your stay. We hope you return soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago Illinois

Nice place close to main street

Posted Oct 21, 2017
Overall okay the room we stayed in was too small for two people we could hear the people next door talking snoring wall too thin between two rooms the food very expensive at their restaurant
Comment from Hotel Management
Oct 23, 2017 by Island House Hotel, Hotel Management
Unfortunately because we are a historic hotel some of our rooms do have a different ambiance then modern hotels. We believe we make up for this with charm, location, and a special look into Mackinac Island's past. Thank you for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Pleasant stay

Posted Oct 21, 2017
Pros: Its history. Comfortable lobby area. Great front porch with wonderful view of the water.
Cons: Room needs some repairs, especially the wallpaper.
Location: Very close to shops, restaurants, etc.
Very nice experience. Our first time to stay on the island.
Comment from Hotel Management
Oct 21, 2017 by Island House Hotel, Hotel Management
Thank you for your review! We are constantly looking for ways to improve our guests' stay, and appreciate the feedback. We are thrilled we were your choice for your first stay on Mackinac, and hope you will choose us again!
3 out of 5
by A verified traveler

The room was small and the view was awful.

Posted Oct 20, 2017
Pros: restaurant, free breakfast buffet
Cons: Bigger rooms, better views
I felt because we booked through expedia, we received an inferior room.
Comment from Hotel Management
Oct 22, 2017 by Island House Hotel, Hotel Management
I'm sorry you feel your room wasn't up to your standards. The Island House Hotel is a historical hotel and may lack the ambiance of certain modern hotels. We believe we make up for this with our incredible location and unique look into the past of Mackinac Island. In no way do we discriminate against reservations made through 3rd parties. We are thankful for our partnerships and always try to provide the best experience for any of our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with restaurants and good service.

Posted Oct 16, 2017
My wife and I are very satisfied with our stay at the Island House. The staff was great and the food was delicious. The front porch area was full of rocking chairs and tables which we used to play cards on in the evening. The only part of the stay that was not good was that our luggage somehow was lost between the dock and the hotel. I know it wasn't the hotels fault and they did help as much as possible to locate it. The hotel manager was very helpful and even though it wasn't found until the day we were leaving, I really appreciate his tenacity in calling all the other hotels and not giving up on trying to find it. We will definitely stay there on our next visit but will definitely make sure we keep our luggage with us all the way over to the island!
Comment from Hotel Management
Oct 19, 2017 by Island House Hotel, Hotel Management
We are so sorry that your luggage was misplaced on your visit, but we do try our hardest to help our guests as much as possible! We hope your next visit is even more fun. Thanks for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, il

Beautiful hotel, loved the porch.

Posted Oct 11, 2017
Pros: Porch
Location: Beautiful view of lake, hotel gorgeous and the porch and flowers a sight to behold. Loved it. Short walk to the strip. Very convenient.
The hotel was awesome, Loved the porch. 2 issues. King size pillows that were incredibly uncomfortable for me. They were SO heavy and bulky. I would think to large for most size women so bring your own pillow if that's important to you. Also the toilet clogged during the night. Can't say it was from overuse on our part but that was a real inconvenience in the morning before departing. Otherwise, can't say enough about the hotel, staff great, hotel clean and beautiful.
Comment from Hotel Management
Oct 14, 2017 by Island House Hotel, Hotel Management
Debbie, We're glad you enjoyed your stay with us! The front porch is the perfect place to relax and admire views of the lake. We're sorry to hear that you had a couple of issues with your stay. We hope they didn't take away from your overall experience at the Island House.
3 out of 5
by A verified traveler from London ON

Not as good as looked from outside

Posted Oct 10, 2017
Pros: Location.
Cons: Insulation from noise.
Small room, poor insulation, noise. There were two weddings that night. you can hear music and feel floor vibration in the room before 11pm. Rain water lacking from window drop down to floor. Free buff breakfast was good. Will not stay there again.
Comment from Hotel Management
Oct 15, 2017 by Island House Hotel, Hotel Management
Because of our beautiful location, and wonderful scenery, we are sometimes chosen for weddings. We are sorry if this caused any inconvenience. Our front desk would have been happy to help with any issues regarding your stay. Thank you for the review!
5 out of 5
Recommended
for Everyone
by A verified traveler

Island House October Trip

Posted Oct 10, 2017
We’ve stayed at the Island House several times before & we love it. The front desk staff was friendly & pleasant. The room, although tiny, was clean & comfortable. Our only complaint, and it’s minor, is that the waiter at 1852 seemed sullen & a little gruff (or unhappy). We will absolutely be back!
Comment from Hotel Management
Oct 10, 2017 by Island House Hotel, Hotel Management
Thank you for the kind review! We are sorry you received less than exemplary service at the 1852 Grill Room and we will seek to remedy that, as customer service is our utmost priority. We look forward to seeing you again!