Ratings based on 19 Verified Reviews

4.1 out of 5
80% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

Nice clean hotel, close to the highway.

Posted Feb 15, 2018
Pros: Great hotel, would stay here again.
Location: Close to the highway and restaurants.
Staff were very friendly and helpful. Room was clean and comfortable. Enjoyed our stay.
Comment from Hotel Management
Feb 16, 2018 by Hotel Management, Hotel Management
Randy, thank you for being our guest. It is a pleasure knowing you were not only pleased with our convenient location but also you received the wonderful service from our staff and that you liked your spotless room. Your compliments have been shared with the entire team for exceeding your expectations. All of us at Extended Stay America would love to welcome you back soon. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

It was a great hotel between 2 days of driving.

Posted Feb 13, 2018
Pros: Conveniently located, clean, generous sized room, separate sleeping area.
Cons: ---
Location: There was a restaurant next to the hotel, close enough to walk to. There were other restaurants, gas stations, etc. nearby. Easy on- easy off.
We checked on the AARP travel center. The hotel was right along the interstate, easy to find. There were restaurants nearby, one close enough to walk to, and we did. The gal at the front desk was very cheerful and helpful with places to eat. The room was clean and laid out differently, but that was understandable because it was an Extended Stay, so many are there for extended periods of time.
Comment from Hotel Management
Feb 14, 2018 by Hotel Management, Hotel Management
Thank you for staying at Extended Stay America. We are delighted ti read you liked our convenient location and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
3 out of 5
by A verified traveler from Ohio

Still hungry!

Posted Feb 10, 2018
The continental breakfast was a bust! Hot Water and coffee, dry packets of grits and oatmeal...That’s it, really that’s it!
Comment from Hotel Management
Feb 11, 2018 by Hotel Management, Hotel Management
Chris, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
Nice secluded location near many eating places. Room were comfortable and clean
Comment from Hotel Management
Jan 7, 2018 by Hotel Management, Hotel Management
Thanks for reviewing your experience at Extended Stay America. We are delighted to know you were impressed with our convenient location as it was close to many places of your interest and that you had a relaxing stay in your well-maintained room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
4 out of 5
by Darrin

Posted Nov 21, 2017 on Hotels
Comment from Hotel Management
Nov 23, 2017 by Manager, Hotel Management
Darrin, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
4 out of 5
by Darrin

Posted Nov 21, 2017 on Hotels
Comment from Hotel Management
Nov 22, 2017 by Manager, Hotel Management
Darrin, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Savannah, Georgia

Clean room, nice staff, good for long stays

Posted Nov 15, 2017
Pros: It was clean and close to where I needed to be.
My stay was only for one night, I arrived around 8 pm and the lobby door was locked and accessible only to room key entry, so you must proceed to use the assistance phone at the door. Overall, the staff was courteous and the building and room was clean. If you are staying for a long visit this would be a great option for you.
Comment from Hotel Management
Nov 15, 2017 by Hotel Management, Hotel Management
Kayla, thank you for being our guest at Extended Stay America. It’s nice to know our location was convenient for your needs and that you liked your clean room as well as our courteous associates. Thanks again for your recommendation, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management
5 out of 5
by Maria

Excellent people

Posted Sep 16, 2017 on Hotels
Being hurticane Irma evacuees traveling with mom, 89, and a small dog, this hotel felt like a 10 star hotels. We stayed prior to this in 2 dino hotels. The staff amazing and they allowed us to stay 2 nights. We had made 2 separate reservations. The night we got there, they told us that we have 2 nights. The next morning they called to tell us we had to leave. My mom started crying and Deborah said, no way she was going to get mom out; she allowed to stay one more night.
Comment from Hotel Management
Sep 18, 2017 by Manager, Hotel Management
Maria, thank you for staying at Extended Stay America. We were thrilled to read your comments about the great service you received from our staff, and how they exceeded your expectations. I will share your wonderful complimentary with my entire team, especially Deborah. It was our pleasure to serve you and we hope to have you and your mom back with us again in future. Sincerely, General Manager
1 out of 5
by Jim from Macon, Georgia

Needs Improvement

Posted Sep 15, 2017 on Hotels
Chose this hotel because it has a kitchen. Didn't have any dishes. Bathtub had a large hole in the side.
Comment from Hotel Management
Sep 17, 2017 by Manager, Hotel Management
Jim, I am very sorry we failed to deliver the exceptional stay you deserved. We would like to inform you that to ensure cleanliness of kitchenware upon check-in and as per our brand standards, these items are available at the front desk rather than leaving them in the room, and our team gladly delivers them upon request. In regard to the bathtub your concerns will be shared with my maintenance team so that corrective actions are taken. I hope you will return so we can make it up to you. Sincerely, General Manager
4 out of 5
by Judith

Posted Sep 14, 2017 on Hotels
Clean and convenient. Nothing fancy but comfortable and served the purpose as we were evacuating Florida from Hurricane Irma.
Comment from Hotel Management
Sep 16, 2017 by Manager, Hotel Management
Judith, thank you for being our guest at Extended Stay America. It’s nice to know you were comfortable here and that you had a pleasant stay. It was our pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager