Ratings based on 25 Verified Reviews

4.1 out of 5
80% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Mar 26, 2018
For a last minute stop it served the purpose for a night’s rest. It was ok 👌
Comment from Hotel Management
Mar 26, 2018 by Hotel Management, Hotel Management
Thank you for staying at our hotel. We are happy to know you had an overall nice stay and that met your needs. It was a pleasure having you as our guest, and we hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotels near shopping center

Posted Mar 10, 2018
Great place to stay and live if need be. I will be using this hotel again.
Comment from Hotel Management
Mar 10, 2018 by Hotel Management, Hotel Management
Thank you for your 5-star review. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure reading your comment regarding our convenient location, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Ontario Canada

Nice clean hotel and room. Friendly helpful staff

Posted Mar 6, 2018
Pros: Very clean and helpful staff. Room comfortable and spacious.
Cons: A few more breakfast selections would be helpful.
Location: Great location, close to highway, restaurants and shopping.
My room was fresh and clean and the bed very comfortable. Hotel staff were friendly and helpful. Stayed here a few weeks ago and had a good experience so came back again, second stay was great as well. Would not hesitate to come back again.
Comment from Hotel Management
Mar 7, 2018 by Hotel Management, Hotel Management
Randy, thank you for staying with us. It is a pleasure knowing you were benefited with our convenient location and that you liked the service and facilities we offer. On behalf of everyone at Extended Stay America would love to be the hotel of your choice every time you are in the area. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

Nice clean hotel, close to the highway.

Posted Feb 15, 2018
Pros: Great hotel, would stay here again.
Location: Close to the highway and restaurants.
Staff were very friendly and helpful. Room was clean and comfortable. Enjoyed our stay.
Comment from Hotel Management
Feb 16, 2018 by Hotel Management, Hotel Management
Randy, thank you for being our guest. It is a pleasure knowing you were not only pleased with our convenient location but also you received the wonderful service from our staff and that you liked your spotless room. Your compliments have been shared with the entire team for exceeding your expectations. All of us at Extended Stay America would love to welcome you back soon. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

It was a great hotel between 2 days of driving.

Posted Feb 13, 2018
Pros: Conveniently located, clean, generous sized room, separate sleeping area.
Cons: ---
Location: There was a restaurant next to the hotel, close enough to walk to. There were other restaurants, gas stations, etc. nearby. Easy on- easy off.
We checked on the AARP travel center. The hotel was right along the interstate, easy to find. There were restaurants nearby, one close enough to walk to, and we did. The gal at the front desk was very cheerful and helpful with places to eat. The room was clean and laid out differently, but that was understandable because it was an Extended Stay, so many are there for extended periods of time.
Comment from Hotel Management
Feb 14, 2018 by Hotel Management, Hotel Management
Thank you for staying at Extended Stay America. We are delighted ti read you liked our convenient location and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
3 out of 5
by A verified traveler from Ohio

Still hungry!

Posted Feb 10, 2018
The continental breakfast was a bust! Hot Water and coffee, dry packets of grits and oatmeal...That’s it, really that’s it!
Comment from Hotel Management
Feb 11, 2018 by Hotel Management, Hotel Management
Chris, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
5 out of 5
by A verified traveler

Posted Jan 17, 2018 on Hotels
We had stayed at another Extended Stay America earlier on our trip and were so impressed that we chose the one in Macon. If breakfast is important to you, plan on going out. The hotel was older, clean and a very helpful staff.
Comment from Hotel Management
Jan 18, 2018 by Hotel Management, Hotel Management
Darrel, thanks for staying at Extended Stay America and for the feedback. It is a pleasure knowing you were impressed with the service offered by our staff and that you had an enjoyable stay. Your comment has been shared with the concerned team members to improve our product offerings. We look forward to welcoming you back on your next visit. Sincerely, Hotel Management
5 out of 5
Recommended
for Personal Event
by A verified traveler

CKTodd

Posted Jan 10, 2018 on Hotels
Great
Comment from Hotel Management
Jan 11, 2018 by Hotel Management, Hotel Management
Thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our offerings and had a great stay with us. Our entire team has appreciated you for the kind feedback, and we all invite you for another outstanding stay. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
Nice secluded location near many eating places. Room were comfortable and clean
Comment from Hotel Management
Jan 7, 2018 by Hotel Management, Hotel Management
Thanks for reviewing your experience at Extended Stay America. We are delighted to know you were impressed with our convenient location as it was close to many places of your interest and that you had a relaxing stay in your well-maintained room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
3 out of 5
by A verified traveler

Last minute overnight stop

Posted Dec 30, 2017 on Hotels
Last minute decision because of 4 hour traffic delay. Had to find a hotel that allowed our pup. Decent room but I feel that they may not do deep clean after pet stays because my allergy to cats was in high gear shortly after we arrived. Lots of allergy meds. Otherwise met our need and staff was friendly.
Comment from Hotel Management
Jan 3, 2018 by Manager, Hotel Management
Thank you for being our guest. We are happy to reads you had an overall pleasant stay and that you liked the service offered by our staff. However, we are sorry for the cleanliness issue you experienced while here and regret the inconvenience caused. We have shared your concerns with the housekeeping staff and have asked them to revisit our deep cleaning program. We would like to regain your trust and hope to serve you again when in our area. Sincerely, Hotel Management