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Reviews of Hilton Garden Inn Warner Robins

3 out of 5
Hilton Garden Inn Warner Robins
207 N Willie Lee Pkwy, Warner Robins, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 244 reviews" "
Rating 8 - Good. 63 out of 244 reviews" "
Rating 6 - Okay. 22 out of 244 reviews" "
Rating 4 - Poor. 6 out of 244 reviews" "
Rating 2 - Terrible. 4 out of 244 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only criticism is an exorbitantly high pet fee. The property is advertised on Expedia as pet friendly, but no pet fee is stated until you check-in. The grounds around the hotel were not groomed for walking our dogs. Reduce the fee or advertise it but don’t spring it on the customer. Bad business practice!
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Can walk to stores.
Stayed 1 night in Mar 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service
Hot tub not working.
Stayed 1 night in Feb 2024

2/10 Terrible

Steve

Traveled with family
Disliked: Staff & service
Awful front clerk. Not available for 30 minutes, no where to be found. Called corporate they were no help. Because we booked through Expedia, they could not help… just awful. Clerk made some completely joke of an excuse. Awful , did I say it was an awful experience
Stayed 1 night in Feb 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight on road trip
We stopped for one night on our road trip. Staff was extremely helpful and nice. We wanted to watch football but we couldn't find the correct channel and the man at front desk was very nice trying to help us. We will stop here again.
Stayed 1 night in Jan 2024

10/10 Excellent

erika, Marietta

Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Nice hotel. Just as described.
Stayed 1 night in Dec 2023

8/10 Good

Amanda

Liked: Amenities
Room was clean, however when I was packing to leave I saw a roach. Honestly only one I saw during my stay. Really enjoyed the pool however there was rarely any towels and when we asked for some my other half was met with a little attitude. Overall I have found Hiltons are usually pretty nice and accommodating. I would stay here again. Restaurant was delicious and Jordan is a wonderful cook!
Stayed 2 nights in Dec 2023

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw a roach in the bathroom the first night however everything else was fantastic. The staff great Peggy and Grace were the best.
Stayed 2 nights in Dec 2023

10/10 Excellent

Twyla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY WAS EXCELLENT, COFFEE MAKER DIDN'T WORK, OTHER THAN THAT, I STILL WOULD HAVE STAYED. THANKS.
Stayed 1 night in Nov 2023

8/10 Good

Caitlyn

Stayed 1 night in Oct 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Nancy

Traveled with family
Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Wonderful! Love the onsite restaurant, we brought our food to the room and then a nice dip in the hot tub! We were traveling home with our little dog after helping a family member relocate to Florida. Nice amenities after many days on the road!
Stayed 1 night in Sep 2023

10/10 Excellent

Myung Jin

Stayed 1 night in Sep 2023

8/10 Good

Najah

Liked: Cleanliness, amenities
Nice shopping area
Stayed 1 night in Sep 2023

10/10 Excellent

Spivey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Botswana

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I had a pretty decent stay at this property. The room was clean and I had no issues. However , I was taken a back on how outdated everything in the room was for it to be a Hilton hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Brandi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Jul 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and really nice hotel! Really happy with our choice.
Stayed 2 nights in Jun 2023

10/10 Excellent

marilyn

Stayed 1 night in Jun 2023

10/10 Excellent

Melinda

Stayed 1 night in Jun 2023

10/10 Excellent

Kate

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay the only bummer was the hot tub not working. Other than that everyone was friendly beds were comfortable and spacious. Would stay again my husband has a ecv vehicle and easy to get around pool area
Stayed 1 night in May 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

nathan

Stayed 1 night in Feb 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2022

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first impression was What a beautiful hotel. The staff was awesome. The server @ breakfast on 11/12/22 during breakfast was so sweet & helpful. My daughter & her friend both left something behind there & they called me that night to tell me & give me info on how to get them back.
Stayed 1 night in Nov 2022

6/10 Okay

Jennifer

Business traveler
Liked: Cleanliness, property conditions & facilities
NA
Stayed 1 night in Sep 2022

6/10 Okay

Dennis

Our room was mistakenly given to another guest.socheck in took a little bit longer than normal . Manger took care of it and comped us a free breakfast . Front desk staff was very polite and accommodating. The restaurant was not so good no menu is very limited out of several items ( no bacon ) really breakfast with no bacon . Server was not very friendly order came out wrong and food was cold we watched it sit in the window for several minutes before we got it and server never came back by for refill on coffee I had Togo up and get it myself overall stay was not standard for a Hilton Garden . We travel this was often on our way to Florida and will not be staying at this one again
Stayed 1 night in Sep 2022

4/10 Poor

Adriana

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Carpets in hallway and room dirty, no shower curtain, bathtub dirty, AC not working. Expect more from Hilton.
Stayed 1 night in Aug 2022

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2022

10/10 Excellent

KATHRYN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

DISHONE

Stayed 1 night in Jul 2022

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I try to stay at Hilton Garden Inn when on the road for work. Very clean hotel and friendly staff!
Stayed 1 night in Jul 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Lots of amenities. Close to a lot of convenient stores
Stayed 2 nights in May 2022

10/10 Excellent

Stephan

Stayed 1 night in May 2022

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Martin

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bar closed at 9:00 pm stating Covid rules, corporate need to update rules.
Stayed 2 nights in Apr 2022

10/10 Excellent

karen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, Hilton did not disappoint
Stayed 2 nights in Apr 2022

6/10 Okay

Lisa

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Wrong room style. (Staff did try to be accommodating but I know now NOT to use third party booking. Not as clean as I remember. You pay for multiple days but room is not cleaned each day.
Stayed 2 nights in Apr 2022

6/10 Okay

Kaori

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids enjoyed the pool and hot tub. Restaurants and stores conveniently located near the hotel. Breakfast was good.
Stayed 1 night in Apr 2022

10/10 Excellent

Collin

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Will be a repeat customer
No problems!
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Judie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to restaurants. Breakfast was good.
Stayed 1 night in Mar 2022