2016 Roach Motel
Posted Mar 21, 2016
The sign out front says "new rooms", but obviously we didn't get one of those. Our room reeked of old cigarette smoke and musk. Within minutes of being in the room, began itching on our backs and arms. That's when we discovered there were tiny bugs on both the side table and the pillowcases. When we contacted the front desk concerning this, a female came down to "inspect" it. She then asked me what color the bugs were. I told her that it may have been black, but I'm no bug expert. She replied that she's glad they weren't brown! (What the heck?!) Either way, after about 2 hours in the room my family chose to leave and find another hotel. I was floored when Vista Inn denied our request for a refund. W e will NEVER use this dump again.