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Good points are nice clean pool and setting, if you're a sun worshiper sitting by the pool all day this might be the location for you. Local festivals fiesta and dinagat are worth the visit. Bad points are bathroom had constant stream of ants in bath and hand basin. No wifi in rooms (maybe a blessing) ...
Staff is always more than helpful and would go out of their way to please the guest. I was a bit disappointed this time though. Our room was much smaller than expected and we were 2 adults and one child. I requested for an extra bed and the housekeeping said that we cannot have one as it will not ...
One of the best hotel in Cebu. Love the view, the pool, the beach and the food buffet is amazing..Over all of my family stay was perfect! definitely will come back there. The horse carriage is a plus! Highly recommend.
Bit of a distance from anywhere really but no loss for that, very pleasant atmosphere about the place and the staff are very good. If you're looking for glass and stainless steel go to chain hotel where you can't tell whether you're in New York or New Delhi, this place has a character all of its ...
The room was great, clean and upscale for the area. The staff and security was top notch, The Rabbit Hole restaurant was also very good and the breakfast was included and very tasty. I will stay there again.
Problem with room ...non smoking but it smell like empty ash tray,called desk housekeeping supposed to clean up whatever to get smoke smell away,they never showed up in the main time my grand daughter who is 3 need to get to bed to fly out of Cebu for US the next day it was late when I finally went ...
Laid back hotel and very helpful and courteous staff. I liked the Filipino decor, koi pond, swimming pools and the bar on the 8th floor that is overlooking the sea and city.
Great staff. Great beach Great food.clean everywhere.no complaints. Everyone got special treatment no matter your lodging
Will stay again, excellent staff, free shuttle to the airport is a big plus. Can not beat the value for the price. Location is convenient on the main road but quiet...
Took 3 changes of rooms to finally get one that had decent wifi and also a/c that worked. - hotel was decent but not up to North American standards. Staff was willing to help but most things r out of their control. Pool was great- quiet and cool water which was refreshing! Breakfast buffet was good ...
Same problems as two years ago. kitchen room ...oven gas ignition didnt work. nothing provided for ignition (same room same problem 2yrs ago). Aircon too small and old for area to be chilled (same room same problem 2yrs ago) transferred to another Kitchen room...Same aircon problem when it rained ...
Stayed in the Chateau for the first day in IronKids Cebu 2017 and we found the pool and beach a very good place to practice and relax. Staff was very friendly and assisted us in every need. Even assisted us in renting a motorcycle so we can go around and see the bike route. Will be staying here for ...
Excellent staff.Good breakfast.great location.check in ok but staff could be more helpful concerning guest questions about policy and upgrades.overall good experience.
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