Posted Mar 21, 2017
Welcomed by exceedingly helpful staff and addressed by name throughout our stay, the Reid's Palace made us feel like old-timers, despite it being our first visit to Madeira. The hotel was immaculate and the gardens absolutely beautiful. Whilst sunbathing by the two pools, we were treated to salmon sandwiches and sparkling wine. William, the main restaurant, has polite and professional staff. Their one Michelin star was illustrated in the crayfish dish, which was light and flavoursome. Buffet breakfasts are vast and high quality. The shuttle bus into town leaves at set times in the day and the open top bus pick up point is a short walk down the hill.